Windows Live <ail 2012

Discussion in 'Windows 7 Help and Support' started by larryo, Oct 15, 2015.

  1. larryo

    larryo New Member

    Joined:
    Oct 15, 2015
    Messages:
    12
    Likes Received:
    0
    Been using Live mail for quite some time and just recently it would not delete selected emails. This occurs occasionally and not with all email messages. I can select one email and delete it just fine then I can select another email and it will not delete it. It gives error message that email could not be found. Any solutions other then unistall and re-install.

    Thanks
    larryo
     
  2. BIGBEARJEDI

    BIGBEARJEDI Honorable Member
    Premium Supporter

    Joined:
    Jan 28, 2013
    Messages:
    1,778
    Likes Received:
    214
    Hi and welcome to the forum:

    It certainly would be helpful to know the make/model of the computer you're having this problem with. Is it a Desktop PC or a laptop? What version of Windows is this occurring on?

    More information about your computer would give us a better chance of helping you.

    I've been using WLM since it came out in 2009, and am familiar with all versions.

    You can try running the built-in Maintenance for WLM on the message store. This sometimes works, but more often than not a reinstall is required. You can get to this by going to File-->Options-->Mail-->Advanced-->Maintenance-->Clean up now button-->Reset.

    If this doesn't work, you'll need to test your pc for virus/malware infection, and consider running Windows repair tools such as CHKDSK & SFC. I might suggest you try these before attempting WLM reinstall, as if your pc is infected with virus/malware, or has Windows system file corruption, it's best to find and remedy these otherwise your WLM reinstall will not fix the problem as it's not inside the WLM app or the WLM message store.

    Post back and let us know how that works for you.

    Best of luck,
    <<<BIGBEARJEDI>>>
     
  3. larryo

    larryo New Member

    Joined:
    Oct 15, 2015
    Messages:
    12
    Likes Received:
    0
     
  4. larryo

    larryo New Member

    Joined:
    Oct 15, 2015
    Messages:
    12
    Likes Received:
    0
    Thanks BigBearJedi;

    I tried all those things with no luck. I have decided to export my accounts, messages, and contacts uninstall and reinstall then import the stuff back in.
    Consider this case closed

    Thanks again
    larryo
     

Share This Page

Loading...