📎 AI Summary:
The thread discusses a user's issue where updating drivers with Drive Booster 4 caused display resolution problems on Windows 10, reverting the display to only 1024x768. Multiple contributors suggest solutions, including rolling back drivers, manually removing outdated driver entries, and running system scans for malware. The user ultimately reports that the resolution returned to normal after a system reboot, and the thread concludes with advice to reinstall the latest Nvidia drivers, emphasizing caution about using third-party driver updater programs like Drive Booster.
S

sargan

Extraordinary Member
Joined
Jan 29, 2012
Messages
83
Thread Author #1
Have a GTX 560TI gpu, running W10 and for display a Samsung S23C650 monitor
normally set to 1970 x 1080

Today a driver update program was run (Drive Booster 4) to check for driver update, and now I have only 1024 x 768 as max resolution - assume the driver update program did this. (though 'could' be coincidence)

If I go to Start > settings> control panel > display it only shows 1024 x 768 (or lower)
If I go to Nvidia control panel it also only shows 1024 x 768 and lower

The adapter states driver is 21.21.13.7290
Monitor is shown as Generic plug & play - there is no W10 driver on Samsung site

I tried system restore to before Driver update run - this has not cleared the fault.

Any help appreciated.
 

Solution
S
Thanks for explanation on system restore - I thought it did drivers - especially as it showed a restore point for the 'Driver Boost start'

An update on this issue -

Rolled back driver - no change

Tried to find correct driver on Nvidia site but it keeps failing as it wants Java installed and none of the W10 browser will work - even though I run Java installer - get same request to install Java.

Used W10 'find driver' - it updated - no change

Samsung do not list a W10 driver for the monitor on their site - W10 'find driver' can't find one.

Left PC overnight and today booted up and all back to normal
The NVidia control panel shows resolution back to 1920 x 1080 and all the other resolutions in place ... it also shows...
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MikeHawthorne

MikeHawthorne

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Microsoft Community Contributor
Joined
May 25, 2009
Messages
6,684
#22
No I'm just so old that I can't remember the correct spelling by the time I've scrolled back down to where I'm typing.
 

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MikeHawthorne

MikeHawthorne

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Microsoft Community Contributor
Joined
May 25, 2009
Messages
6,684
#23
Hi

I just had this happen myself, there must be some bug in the Nvidia driver update.
During the process my monitor went black, but this time didn't come back on.

I finally realized that it had turned itself off.
When I turned it back on my computer was rebooting with the basic mother board video driver.

Once I started the install over again it completed and everything went back to normal.

Mike
 

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