📎 AI Summary:
The thread discusses issues with outdated drivers for an ATI Radeon HD 4200 graphics card, which is no longer supported by AMD for Windows 10, leading to poor display resolution and error messages in Movie Maker Live. Annette Dewberry reports attempting to update drivers and finds new AMD drivers are available, but kemical clarifies the card is a legacy product with no new driver support beyond Windows 8. Neemobeer suggests checking monitor settings to ensure display configuration is correct, contributing a potential troubleshooting step. Overall, the conversation highlights driver limitations for older hardware and suggests initial troubleshooting measures.
A

Annette Dewberry

New Member
Joined
Dec 1, 2017
Messages
3
Thread Author #1
kemical said:
AMD has released the Link Removed driver for the RX Vega series on Windows 7 and 10.
Click to expand...
Good morning, the resolution on my Desk top PC is horrible, it's expanded, wide and looks crazy. I attempted to update my ATI Radeon HD 4200 but it says all the drivers are up to date. I use movie maker live and it gives an error message of update video drivers.. can someone help me to resolve this?
 

Solution
kemical
Hi Annette,
I guess you have already tried right clicking on the desktop and going through the display settings?

Unfortunately your graphics card is now considered by AMD to be legacy:
ATI Radeon™ HD 4000/ATI Mobility Radeon™ HD 4000, ATI Radeon™ HD 3000/ATI Mobility Radeon™ HD 3000, and ATI Radeon™ HD 2000/ATI Mobility Radeon™ HD 2000 Series Graphics reached peak performance optimization in October, 2013.

No additional driver releases are planned for these products.

The last operating system supported using the AMD drivers was Microsoft Windows® 8 with the AMD Catalyst 13.1 driver package, which can be downloaded from the AMD Driver page : Link Removed

Driver support for these products under Windows® 8.1 and Windows® 10 is...
Click to expand...
Sort by date Sort by votes
kemical

kemical

Essential Member
Joined
Aug 28, 2007
Messages
36,163
#4
Hi Annette,
I guess you have already tried right clicking on the desktop and going through the display settings?

Unfortunately your graphics card is now considered by AMD to be legacy:
ATI Radeon™ HD 4000/ATI Mobility Radeon™ HD 4000, ATI Radeon™ HD 3000/ATI Mobility Radeon™ HD 3000, and ATI Radeon™ HD 2000/ATI Mobility Radeon™ HD 2000 Series Graphics reached peak performance optimization in October, 2013.

No additional driver releases are planned for these products.

The last operating system supported using the AMD drivers was Microsoft Windows® 8 with the AMD Catalyst 13.1 driver package, which can be downloaded from the AMD Driver page : Link Removed

Driver support for these products under Windows® 8.1 and Windows® 10 is only available via Windows Update. Please enable Windows Update to allow it to automatically detect and install display driver version 8.970.100.9001

If your system is equipped with one of these products, you may consider the following options:

    • Continue using the last operating system that fully supported your graphics card.
    • Upgrade to an AMD graphics product that provides Windows® 10 support. For information about resellers and product availability, visit: Link Removed
      • NOTE: Before upgrading ensure that your system meets the requirements of the graphics adapter, such as:
        • Motherboard with compatible graphics card slot
        • Adequate power supply unit to handle the complete system power requirements
        • Display with compatible connections
Click to expand...

Ref: Link Removed

You can find a link to legacy driver in the quote above:

Use something the Display driver uninstaller or DDU to remove the driver in safe mode. This removes any corruption which may have been left by previous installs:
Display Driver Uninstaller (DDU) V17.0.7.9 Released. - Wagnardsoft Forum

Remember to when using the DDU to right click it and run as administrator (in safe mode)
 

Upvote 1 Downvote
Solution
Neemobeer

Neemobeer

Windows Forum Team
Staff member
Joined
Jul 4, 2015
Messages
8,995
#5
If this is in fact a desktop with a regular monitor, it wouldn't hurt to press the auto button on the monitor. This should set it to optimal settings as sometimes the monitor can be misconfigured.
 

Upvote 0 Downvote
You must log in or register to reply here.