📎 AI Summary:
The thread discusses a Windows 7 Pro 64-bit user's issues with running disk check and driver update tools, which appear to be caused by system corruption or malware. The responder suggests that the problems might be more extensive than just registry issues and recommends using a recovery disk to replace corrupted registry hives from a backup, emphasizing the importance of having a prior backup of the registry. The overall tone indicates a technical troubleshooting process aimed at repairing system corruption without risking software loss.
M

Menkaure

Honorable Member
Joined
Nov 4, 2009
Messages
5
Thread Author #1
I am running Windows 7 Pro 64 bit and lately it's been acting strange. I cannot run chkdsk or any of the other 'fixers' because they just appear on the screen for an instant then disappear. I also cannot update my video cards driver. It says a communication problem.
I need to fix the registry without loosing any of my software thru 'fixes' that trash your software.
Please help.
Thank you.
Jim
 

Solution
Neemobeer
Sounds like you have more than a registry problem. Could be a lot more corrupted than just the registry. It could also be malware. The registry hives ares stored in C:\Windows\System32\config The only way to "fix" a corrupted hive is if you have a backup in the same directory. You'll need to boot into a recovery disk which you can make from anyone's Windows computer and rename the suspected corrupt hive and then name the backup to the original name.
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Neemobeer

Neemobeer

Windows Forum Team
Staff member
Joined
Jul 4, 2015
Messages
8,995
#2
Sounds like you have more than a registry problem. Could be a lot more corrupted than just the registry. It could also be malware. The registry hives ares stored in C:\Windows\System32\config The only way to "fix" a corrupted hive is if you have a backup in the same directory. You'll need to boot into a recovery disk which you can make from anyone's Windows computer and rename the suspected corrupt hive and then name the backup to the original name.
 

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