📎 AI Summary:
The forum discussion centers on difficulties with Microsoft's account verification process, specifically the failure to receive verification codes via email or SMS when attempting to access a Windows or Outlook account, with the original poster preferring not to share their phone number. A user shares a workaround involving phone calls for verification, which worked for them. Overall, the thread expresses frustration with the verification system but offers a potential solution, emphasizing the desire to avoid sharing personal contact information.
M

mikezilla2

Senior Member
Joined
Apr 9, 2012
Messages
39
Thread Author #1
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so this comes up all the time now problem is the gmail ac that i registered with it no longer exists and every time i pick a new one it wants to send a code to that email but never dos ie code dosnt arrive and i dont want to give them my phone number of anysort its also easily bypassed to but very annoying is there some Microsoft support email that i can use ? cheers
 

Solution
Trouble
I had the exact same problem yesterday, while helping my daughter with her outlook email account. I ended up, after several attempts to get them to text me the code, choosing the "call" option and it worked immediately and I was able to get on with my life. I thought it might be a temporary thing but I needed some prompt resolution and that seemed to do the trick.
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Trouble

Trouble

Noob Whisperer
Joined
Nov 30, 2009
Messages
13,723
#2
I had the exact same problem yesterday, while helping my daughter with her outlook email account. I ended up, after several attempts to get them to text me the code, choosing the "call" option and it worked immediately and I was able to get on with my life. I thought it might be a temporary thing but I needed some prompt resolution and that seemed to do the trick.
 

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Solution
M

mikezilla2

Senior Member
Joined
Apr 9, 2012
Messages
39
Thread Author #3
Trouble said:
I had the exact same problem yesterday, while helping my daughter with her outlook email account. I ended up, after several attempts to get them to text me the code, choosing the "call" option and it worked immediately and I was able to get on with my life. I thought it might be a temporary thing but I needed some prompt resolution and that seemed to do the trick.
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cheers but yea i just don't want to give them my phone number
 

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