📎 AI Summary:
The user reports that their Windows button and system functions are unresponsive, suspecting a malware infection after disabling Windows Update via the services panel. A community member suggests verifying how Windows Update was turned off and mentions that third-party customization tools could also cause similar issues. The original poster is considering reinstalling Windows, believing the problem may be due to a virus or malware.

marcos9999

New Member
Joined
Dec 3, 2019
Messages
24
Thread Author #1
My windows button is not working. Run command window also don't let me access functions. Windows update was turned off, wonder if that is the problem. Cannot access windows update or settings.

Thanks
 

Solution
I turned it off from services, and no I don't download any such 3rd party software. I'm about to reinstall the system. It looks like a virus or malware...

ussnorway

Windows Forum Team
Staff member
Joined
May 22, 2012
Messages
4,597
How was Windows update turned off i.e, correctly from the services panel or by mucking around in the regedit tool?
Yes it could be related but other things like 3rd party desktop customisers are also common

Sent from my SP9 using Windows Forums mobile app
 

marcos9999

New Member
Joined
Dec 3, 2019
Messages
24
Thread Author #3
I turned it off from services, and no I don't download any such 3rd party software. I'm about to reinstall the system. It looks like a virus or malware...
 

Solution