tech advice

I successfully upgraded Win 8.1 to Windows 10 via Windows Update. I also created an install DVD using the Media Creation Tool. Sometime soon I would like to do a clean install using this DVD, so I can get rid of a lot of junk on my PC and start out new. I assumed I would just put the DVD in my...

Hi Since I'm in the position of having to restore Windows 8 in order to update to Windows 10 outside the Insider Program I'm thinking about just getting a 250 Gig SSD and restoring my factory computer image file to it. That will get me to Windows 8 and then I can go through the update process...

I'm worried about installing the downloaded Windows 10 and having it overwrite my existing os. Is there a way to install the downloaded W10 in a dual boot with the existing W8.1? I have updated the 8.1 system but I heard that the W10 install deletes the W 8.1 registration so that restoring from...

Hello everyone, I am currently looking for computer parts for a custom built computer that I will make over the summer. I was wondering if I take the hard drive (1TB) from my current computer and put it into my new computer could I still use the free windows 10 upgrade? WIll I have to reset the...

how to check recently copied files on my computer? can anyone help me? I just want to find out whether someone has copied files from my laptop...

:)) My Macbook was stolen a few days ago and now it's time to get a new computer. Not certain that I'll get another Mac. Aside from several things that I'm not crazy about with Apple and the Macbook, there's this consideration. I backed up my whole hard drive onto an external hard disk. Whenever...

I had been having blue screen problems with my old Dell XP. The programs WhoCrashed and BlueScreenView implicated a few drivers of non-essential software as the culprits. I examined the drivers module in AutoRuns (by Sysinternals) and carefully selected non-essential software drivers for...

I am in the market for a new Computer, with about $600 dollars to spend, right now. Up front, I am not crazy about the Win 8 OS, as I hate the loss of the start menu. Should I wait for the Win 10 to come out? Like I said, what would you do sit tight and wait or will there be something that...

Dear Forum, I am looking to buy a new notebook. In the shop I like there are 3 factors I am considering for the way I use my computer. i7 or i5 Hard drive 750 or 500Gb 8 Gb/4Gb ram I have discovered that where I get my notebook if I want i7 and 750Gb I cannot increase the ram to 8 Gb...

I just cleaned my PC, again and it caused me to talk about this, again & yes, I know it is, again, but, that is just OK. I do this periodically and on a regular basis... and everyone should. I feel it is good to mention this, again, as I believe many, if not too many people don't make it...

Hi guys, I want to download a virtual router which can turn my laptop into a wifi hotspot. Then I can share the internet with my smartphone and ipad. I find three software: Connectify vs My WIFI Router vs WiFiHotspotcreator, which one should you choose? please give me some advice. Thank you in...

Hi, I'm the new IT tech at our office, and I have been asked an odd question a few times now. Someone asks why their computer is slow, it takes 3 minutes to open an excel spreadsheet for example. Typically it's an older core2duo processor with windows XP. Can you tell me what you would...

Daughter has and ASUS X55c-si 30202m that came with windows 8 preinstalled. It has been giving her nothing bu fits, giant pain in the butt, just doesnt run well.( like i cannot get windows defender to start, lots of weird little stuff like that.) but the interface is just horrible for her(metro)...

I'm thinking about getting some new RAM, not because I usually don't have enough, but occasionally for reasons unknown to me, RAM usage will spike and cause the system to freeze. It doesn't even have to hit 100%, because when it exceeds 80% it may freeze or at least cause things to become...

Out of curiosity I checked the properties of my main folder under C:\Users and found that it contains about 55GB of data and 240,000 files. I back up most of my data files every day with Mozy, but I thought it might be good to have some sort of local backup in case of disaster. I'm not...

Alright so I just did a clean install of Windows 7 and want to keep my Link Removed (I am very obsessive about keeping my laptop as clean as possible). As seen in the title I use programs such as CCleaner, Remove Empty Directories (it is a program), and Glary Utilities to achieve this...I also...

I have Microsoft Security Essentials on my Windows 7 computer and I get this “Windows Security Alert” from Cleanerworrysaferyin saying it detected Trojans and ready to remove them. They want to put up a setup.zip. I was watching Netflix and my computer stop dead in its tracks and this warning...

Please Be Advised: There are ads on TV for things to diagnose & fix computer woes. They spew a plethora of rubbish, say they will cure everything under the sun, all the many problems & infections everyone must, already, have (whether they know it or not), that they will speed up your slow...

I went shopping on the amazon site for a micro SD memory card for a smart phone and noticed some said "class 10" or "class 6". Can anyone shead some light on these different classes because the ad's don't tell me a thing. Regards, Blake

Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (Link Removed for details on how) and send us the zip file...