tech support

I am multibooting 3 drives (1 Win10 and 2 Win11) the boot manager on one win11 drive is selected in bios. It works but in addition to the named drives it also lists the three efi partitions which are unbootable -of course. I am not sure why they are there and they are a nuisance. How can I...

Hello Bro, I need a help. Last year i got ransomware attacked. All my file were encrypted. Now I want to decrypt one of my file. Its an excel file. After encryption the format if !.lockfile. If anyone can help me please reply my message or mail me rumim007@gmail.com so that I can send the file...

First, How do I find out if win 10 was upgraded to win 11 on a pc I bought, and I think pc did have win 10 because whenever I start pc, Edge comes up and displays tid bits of win 10 info, but I still wonder how to prove it did have win 10 prior to the upgrade? Second, How do I recover win 10 (if...

Hello, I've had a nice setup for myself and my family using Win 10 and Onedrive for cloud based files that served either as a backup or ability to share between people. With recently installing Win11 on a couple of computers (first my wife's Surface, and now my personal laptop) everything moved...

Everytime i delete this it always come back. can anyone tell me how to get rid of this?

I'm not sure if this is even the right forum or the right part of the Windows Forum, but here goes; please guide me to the right places, if you know of a better one. A little background, so you know what I'm trying to accomplish...if it, indeed, is even possible to do: (This is not going to be...

Greetings. New to the forum. Not new to Windows. For the past year, I've been using my personal laptop for work. I had two Office365 Profiles -- personal, and work. I've deleted the work profile, and have scoured the Registry for every instance of my former employer's name, and have removed...

I have a 8yo Dell Optiplex 9020 with a new Samsung SSD 870 EVO HD. Win10 and all the apps are running fine. I would like to install Win 11 and maintain all the apps. The trick is I need to wipe the remnants of an old local company that set the computer up for me. They're gone, I don't have...

I have a dual monitor setup with Kaspersky Internet Security. The first monitors taskbar doesn't contain the white circle yet the second monitor does. Please refer to pictures. Would someone please help me understand what this is and if it is malicious?

Hello! I'm trying to clone my 512GB SSD to my much larger 4TB USB hard drive, without disrupting the other partitions. I've tried cloning 3 different ways: GParted, Macrium reflect cloning, and Macrium Reflect image and then restored to the drive. In each case I cannot boot. Though the clone is...

I am trying to make a backup on a one-terabyte USB Drive. When I try to make a file history backup it will appear fine for about 5 minutes. Then it shows an error saying that a file on the drive is corrupted and cannot be read. After I got this message I checked the drive for corruption. I find...

I had purchased four fixed permanent licenses of GoodSync in the past, until V.10 I received updates. From V.11 on they moved to an annual subscription plan. So I stayed with V.10 for a long time. Today the program refused to do its job and explained that I only had a free license with limited...

I have a puzzle rather than a problem for you this time.. A couple of mornings ago my wife's two-year-old Dell desktop computer did something very weird I'm curious what you think might have caused it. When you type this ----- you would get this. These would happen consistently on any...

I’m stuck at this screen and any account I put in doesn’t work

Desktop 1: Windows 10 64bit + Canon Lide 60 scanner + Brother ADS-1100W scanner + Paperport 11 software has been used since spring 2021, regular Windows Updates without problems. I know that Paperport 11 is from pre-win10 times, but it still works perfectly with the two scanners. And also Canon...

Hello all, I accidentally deleted about 700-1000 image files from my Screenshots folder. I tried using this command with the windows file recovery app - winfr C: D: /regular /n Screenshots\ But its not working. It is returning many many files, but the ones that were deleted yesterday are not...

Hi All, Have a problem upgrading to 10. I booted from my original win 7 x64 home edition, clean installed, deleted all files. It may be worth noting when I was prompted what disk to put OS on, i deleted 2 100mb partions as I figured they weren't needed, and loaded the OS onto my main 1000gig...

Hello, I just spoke with tech support from Microsoft regarding a confusing Windows Health Report. The report states "This PC meets Windows 11 requirements", further down however it says "CPU not supported for Windows 11". The representative said that my CPU generation is not supported because...

I have a Gigabyte X570 Aurous Master mobo. PC health check says that my PC can't run Win 11 because I don't have secure boot. I've looked in the BIOS (under Boot menu) and I don't see secure boot anywhere. Would anyone know, does the Gigabyte X570 Aurous Master support secure boot?

I usually use my laptop for work/study. However, recently, I noticed when I had a lot of tabs open, my laptop was lagging and becoming very slow. I was quite shocked because this had not happened before and my laptop always used to run smoothly (unless there was a majorly demanding software I...