user support

Bought a new Surface Pro, charged it up and started on set up. I then got the blank screen and spinning circle. Held the power and volume button down together and it rebooted. That was the first issue. Then when I had created a Microsoft account as advised, I tried to download some apps but...

Hello, In windows 10 bulid 10586.164 (stable version) I can't access the start-menu or I can't open the search bar. Could someone help me how to solve this problem?

Hello, This problem begin start with Windows 10. When i scroll any directory with files, after some time, about one minute, the cursor points the beginning of the directory as i presses the HOME key. I already test the same situation scrolling one ou two pages down and after this i wait doing...

Hello! I'm using Windows 7 Home Premium edition running on an Asus Laptop, purchased approximately in August 2012. I just restored it to factory settings, erasing all data and installing the original version of Windows. Unfortunately, when I try to run Windows Updates it won't work. The...

Hi, I installed my word 2000 many years ago, when I upgraded to win8 it worked OK but with w8.1 is still working except when I finish writing & go to save or close it a small windows appears saying ms word is not working properly as per attached scan. Then allows me to close down word. Anybody...

Hi guys recently i install windows 7 pro 64bit, today actually, the problem is i cant install adobe flash player, stucks on 5% and says network connection error somethink like this. i cant install vlc media player, says NCSIS error. i cant unzip-unrar files says is corrupt. in some programs say...

except candy crush all games have touch issues and are out of resolutions. Can someone help

All my icons on the desktop has a (document icon?) on top of them. I've tried to delete the IconCache.db and rebooted to no avail. Any suggestions? Here is a snapshot.

I use Frontpage 2003. REcently it decided to start adding format symbols to my design page. How do I get red of them?

Hi all. I am really hoping someone here can help me with a rather annoying issue i am currently experiencing. For some time now my windows explorer has not worked and would simple tell me "this page cannot be displayed". I have tried everything to try and fix this but have not been able to as of...

An answer to this question may clear up my confusion: Can the C: drive be part of a pool, having all drives (including the c: drive) look like 1 drive? If so, how do I do that? I created a storage space, but it made me set it up as drive D:, and I see no way to combine it with C:. To clarify...

I know this makes no sense whatsoever - but here goes. I'm sure the microsoft act. pw is valid - whenever i go to a microsoft act. sign in box, it worksHere's what doesn't make any sense: I'm supposed to already have an account. whenever i open the win 10 start menu and click on "mail", i...

Lately my elderly dad's machine has been taking a really, really long time to get started, and everything runs slow for a good while after startup. This is on an HP Pavilion HPE, model h8-1114, which originally had Win7 on it but that he let update itself to Win10. What should I be looking...

I am running Windows 10 Pro on an i7 Dual Core 3.5mb with 16gb memory on an Aesus Box. I have Adobe Acrobat 10 installed on my system. Adobe Reader XI is also installed (by some program) on my system, and is the default programs for .pdf files. I have accessed the Set Associations File through...

I have an unset message that I just want to delete, but the only option is to "send now". How do I get rid of it? I have tried, but no success. Hope someone can help. Thank you

My computer cant make no sound it reproduce music and vídeos but without áudio,the green áudio meter on the mixer goes up but no sound is played,my áudio devices are the following AMD High defintion áudio device and IDT High definition áudio codec and both of them are connected according to HP...

I have windows 7 and have had hotmail for many tears and several hundred (thousands) of emails... I logged in earlier today from my pc (I do log in several times a day) and all of the emails have gone... seems to be some connection with 'outlook' I then logged in using my kindle.... and the...

I have a hovering text on my screen that is coming from another window ( another opened Chrome window ) Why does it happen, and how can i get rid of it without rebooting ?

I have Windows 7 Home Premium and I cannot get the print spooler to start or stay started. I have tried the regedit, cmd. , Services.msc, Msconfig. to no avail. It's bizarre. I tried installing a new printer and it printed the text page ok but refuses to communicate or recognize the printer. It...

Having some problems trying to get Essentials 2012 to work i try to install photo gallery but when i try to start i get the dll error and saying reinstall but cant because it says its already installed. Essestials does not show up in the program list so i have to use revo uninstaller hunter mode...