user support

Accidentally the user had checked the encrypted file option in properties of file/folder located in the C and D drive. After that, the system (C drive ) was formatted and the users' encryption certificate and password file was deleted while formatting. Now I am using windows 7, but unable to...

Hello. Had a member recommend Acronis for backup. I have looked into and am contemplating their solution. From what I understand you can also move from computer to computer. If I get a new machine (which I will need shortly) and the operating sytem is more advanced can I switch over then...

Hello all, Last week I built a new system for my father and it has been giving seemingly random Blue Screen of Death errors since day one. We have tried testing the RAM with memtest86+ for 9 consecutive passes without errors (screenshot included in .zip) and completely re-installing Windows 7...

I was running 8.1 Enterprise and decided to try out Windows 10 Technical Preview, I think it was called. Didn't make recovery media. Didn't like it so I downloaded an .iso of 8.1 Pro onto a bootable USB drive using Rufus. The install worked fine except I cant connect wirelessly to the internet...

Here's a run down on what happened.. I was trying to launch a steam game but it would not want to launch, so I restarted my computer. Upon launch, I was confronted with a blue screen. I figured I messed something up so I did the "fix your computer" thing and let it run for a couple of hours. I...

Hey guys, I've been pointed in this direction as you may be able to help me with a problem I am having When I start up H1Z1 I can usually get into a queue and even some times into the game itself but then my PC will shut down and I don't know why. My specs are: AMD FX 8150 eight core 2.81 16gb...

Hello Everyone, My system has been crashing periodically with the crash dump blue screen. I have up loaded my crash dump file from window\minidump. I don't know the cause and wanted to get thoughts on this problem. Thanks, Kevin

IE 8 on Win XP SP3 briefly opens then immediately closes when starting Windows normally and in Diagnostic Startup. However, IE 8 opens and works fine in Safe Mode With Networking. I tried resetting IE but that didn't help. I also cannot run Windows Update. I tried Solution 3 from here but it...

Hi, i am quite a noob at computers, but as i was playing a game last night, and turned my pc off, i went to sleep, the next morning i turn on my pc. At start up i get a BSOD multiple times, but when i run safe mode, it works completely fine, could someone please give me a BASIC tutorial of how...

Hello, I am facing a very strange issue. I recently upgraded my Desktop PC with a Gigabyte H97M-D3H motherboard and an Intel Core i5-4590 Processor and a Kingsdom 120 gb SSd. Then I installed Windows 8.1 x64 Pro at my SSD Drive (IDE mode) and after the successful installation when I turn on the...

Hi First, English is not my native language...and second I m not sure if this is concerns the operative system, the application or the Brother device I found out that on a Dell PC in my office we have the Microsoft Office 2007 Enterprise kicking! (XP Pro ) and it has some quite fancy...

Hi I've had Belarc Advisor on my computer for years, but in Windows 10 I'm having a strange problem. When I open it, it opens in Openoffice Writer instead of my browser? It' supposed to open in you browser by default. I have looked for some place to tell it what I want the default program to...

The October 15, 2014 Windows update to my 64 _bit Vista home premium changed the desktop, removing folders. It also seemed to have affected installed programs (wanting me to re-register them), or removing them from All Programs. For example microsoft access is installed but the icon was...

Anybody help me for conversion of Mac Outlook 2013 to Windows 2013, now i am using MS windows 8.1... Please Help me...! Piyush Ghosh

I built this computer 2 years ago and everything is running fine until recently. It happened when i was surfing facebook. I went to problem details and found the information. Hope one of you guys can help me with this. The error is. Problem signature Problem Event Name: BlueScreen OS...

My machine runs with an I5 processor with a 2GB Invidia Geforce Graphics card on Windows 7 Pro. I was running Autodesk Revit 2014 (a 3D architectural program), Adobe Photoshop, Illustrator and 2 folders were open. The machine suddenly running much slower, I saved and closed all the programs and...

Hello Since I installed icloud on win7 computer it has messed all my settings in my outlook 2007. Now when I go to email something- it tells me that the contact is not there, however it is there but in another folder the icloud made. Even my calender changed- it added a icloud calender that...

How to move transfer an email between accounts in OE I am forced to still use XP and Outlook Express 6 for email. Recently, my ISP, the only one I can access from my home has limited me to less than 100 emails a day. I have a list of over 250 individuals and I send about 5 emails a day to groups...

My Yoga 2 13 has a slight green tint to yellow. So I tried to do a color calibration. I decreased the amount of green with the slider. But, when I checked the yellow color, it looked the same. So, I went back to the color calibration and the slider was back at full scale. I tried several times...

Hello all, When I sometimes try to repair applications thru 'Programs and Features' there is a popup window asking for the following types of files: d:\87a8ef12f0d3c834d1a2a8b7f571e43d2 Of course these files are no longer around so I select the Cancel button to end the process. My real...