IE 8 on Win XP briefly opens then immediately closes

Discussion in 'Windows XP Help and Support' started by pfw415, Dec 27, 2014.

  1. pfw415

    pfw415 New Member

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    IE 8 on Win XP SP3 briefly opens then immediately closes when starting Windows normally and in Diagnostic Startup. However, IE 8 opens and works fine in Safe Mode With Networking. I tried resetting IE but that didn't help. I also cannot run Windows Update.

    I tried Solution 3 from here but it didn't help:

    http://cnedelcu.blogspot.com/2012/05/top-3-fixes-for-internet-explorer-wont.html

    It appears that you can no longer download IE 8 for Win XP from Microsoft so I haven't been able to try uninstall/reinstall.

    MBAM didn't find any malware. I also tried the Microsoft IE FixIt but that didn't help.

    Please help. Thank you.
     
    #1 pfw415, Dec 27, 2014
    Last edited: Dec 27, 2014
  2. Trouble

    Trouble Noob Whisperer

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  3. pfw415

    pfw415 New Member

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  4. pfw415

    pfw415 New Member

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    Trouble, thank you but installing that security update and rebooting didn't help.
     
  5. Trouble

    Trouble Noob Whisperer

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    Have you attempted to use this link http://www.microsoft.com/en-us/download/internet-explorer-8-details.aspx
    to obtain IE 8 for your computer?
    Additionally you've said
    Have you tried the full Clean Boot method, as described here http://support.microsoft.com/kb/310353
    It's a bit of a pain but it might help you determine if there is a plug in or another third party program or service causing your problems.
    Have you recently performed an in place upgrade repair of your XP Installation?
     
  6. pfw415

    pfw415 New Member

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    I've resolved the issue. Despite doing a Clean Boot, I found that Webroot SecureAnywhere was still starting up. When I shut that down, IE would then open and work fine. WSA was somehow blocking IE. Uninstalling/reinstalling WSA resolved the issue.
     
  7. Trouble

    Trouble Noob Whisperer

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    Good job and nice effort..... those things are a pain to find.
    Thanks for posting back and updating your thread with that information.
    Regards
    Randy
     

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