IE 8 on Win XP briefly opens then immediately closes

#1
IE 8 on Win XP SP3 briefly opens then immediately closes when starting Windows normally and in Diagnostic Startup. However, IE 8 opens and works fine in Safe Mode With Networking. I tried resetting IE but that didn't help. I also cannot run Windows Update.

I tried Solution 3 from here but it didn't help:

http://cnedelcu.blogspot.com/2012/05/top-3-fixes-for-internet-explorer-wont.html

It appears that you can no longer download IE 8 for Win XP from Microsoft so I haven't been able to try uninstall/reinstall.

MBAM didn't find any malware. I also tried the Microsoft IE FixIt but that didn't help.

Please help. Thank you.
 


Last edited:
#4
Trouble, thank you but installing that security update and rebooting didn't help.
 


Trouble

Noob Whisperer
#5
It appears that you can no longer download IE 8 for Win XP from Microsoft so I haven't been able to try uninstall/reinstall.
Have you attempted to use this link http://www.microsoft.com/en-us/download/internet-explorer-8-details.aspx
to obtain IE 8 for your computer?
Additionally you've said
and in Diagnostic Startup. However, IE 8 opens and works fine in Safe Mode With Networking
Have you tried the full Clean Boot method, as described here http://support.microsoft.com/kb/310353
It's a bit of a pain but it might help you determine if there is a plug in or another third party program or service causing your problems.
Have you recently performed an in place upgrade repair of your XP Installation?
 


#6
I've resolved the issue. Despite doing a Clean Boot, I found that Webroot SecureAnywhere was still starting up. When I shut that down, IE would then open and work fine. WSA was somehow blocking IE. Uninstalling/reinstalling WSA resolved the issue.
 


Trouble

Noob Whisperer
#7
Good job and nice effort..... those things are a pain to find.
Thanks for posting back and updating your thread with that information.
Regards
Randy
 


This website is not affiliated, owned, or endorsed by Microsoft Corporation. It is a member of the Microsoft Partner Program.