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Windows 8 Persistent Malware with Chinese Characters: Help Needed to Remove It
Hello Woke up this morning to go on my PC which is normally very fast. This keeps on popping up, I'm not an amateur on computer so I've done virus checks, malware bytes and tried to remove it but I cannot. PS: Ignore the DOCX file as thats my document, its just the the chinese writing!- StephenKelly
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- antivirus chinese language computer issues malware malwarebytes performance security software troubleshooting virus
- Replies: 3
- Forum: Windows Help and Support
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Windows 10 Please help me with that virus
Today i tried to install camtasia app to my windows 10 notebook.After i click the installer i realized it was a virus.First command prompt popped up and it said "explorer.exe restricted to access" or something like that i am using my OS in turkish so i dont know what the exact translation is.And...- whitewalkerzz
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- camtasia chrome data recovery file security limited access local disk malware optical drive prompt error reboot issues registry task manager troubleshooting turkish os user account virus windows 10 youtube video
- Replies: 6
- Forum: Windows Help and Support
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Windows 7 Do You Need Additional Antivirus Software for Windows 7 Home Basic?
DO YOU NEED PROGRAMME OF ANTI VIRUS WITH HOME BASIC OR JUST WHAT CAME WITH DOWNLOAD OF WINDOWS7????- Away4321
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- antivirus configuration home basic installation malware protection security software virus windows 7
- Replies: 8
- Forum: General Computing
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Windows 10 New Windows 10 Screwup...or Virus?
I have Webroot for my security (5-PC License) and cannot find a virus, but I have three problems I can't ID or eliminate that started all at the same time on my Windows 10 system: 1) There are these stupid blue arrows pointing at each other overlaid on most of my icons and files and folders...- gremlinkurst
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- blue arrows compression file explorer gui icon issues security system update troubleshooting virus windows 10
- Replies: 3
- Forum: Windows Help and Support
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Windows 8 Computer Running Slow: Possible Undetected Virus?
Hi everyone, Today my computer started working very slowly and I couldn't open Malwarebytes anymore. When I, later today, tried to get it out of sleep mode, it shut itself off. When I tried to reboot, it shut itself off again. The second time it worked though, and everything seemed normal...- Brunette
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- malware malwarebytes virus
- Replies: 14
- Forum: Windows Help and Support
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Windows 10 I really need help
Ok, I have a windows 10 PC problem. Its either malware or a virus or whatever else there is. Antivirus didn't catch it. It wont let you open your start menu or search with cortana. After a while even the mouse stops working. I tried to press shift then restart from the login to do a system...- Clayton Pinter
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- antivirus blue screen computer issues cortana error malware mouse issues repair disk reset security software issues system restore tech support troubleshooting user help virus wdf_violation windows 10 windows help
- Replies: 11
- Forum: Windows Help and Support
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Windows 10 Having "lagging" issues?
Hi, Upgraded to Windows 10, for 1 or 2 months ago. Now I am having issues with my computer. The problem is as following: When I am doing something on my computer for some time it freezes (both audio and visuals) for a few millisecs, maybe a sec. This happends about 10-15 times through a session...- Ragnarok
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- audio issues avira computer issues freezing hardware hidden items lagging malwarebytes os issues performance sessions system check tech support troubleshooting upgrade user suggestions virus visual issues windows 10
- Replies: 11
- Forum: Windows Help and Support
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Windows 8 C: Drive full all of the sudden. Help!
Hello I have a Windows 8 PC and my 500gb C: drive is showing that it is nearly full all of the sudden. It was around 195 GB yesterday and now it is showing 465gb. I looked in the drive to see where all the GB were, but the numbers don't add up. The Windows folder, Program Files, Users, ect all...- Adrian Massini
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- antivirus c drive computer help data recovery disk cleanup disk space drive analysis error file management hidden files infection issues memory storage system performance tech support troubleshooting virus windows 8
- Replies: 1
- Forum: Windows Help and Support
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Windows 10 Will store bought Win10 install fix a virus infected Win8.1 machine?
I’m trying to fix my elderly mother-in-law’s Lenovo desktop that will not boot. It’s got Win 8.1 w/Bing and is about 13 months old. (Please skip to last paragraph if you don’t want to read all the background story) Long story short, this is what happened. It was running fine until yesterday...- RobD1
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- adware automatic repair best buy boot issues boot order bootable usb elderly users format drive fresh copy hardware support installation lenovo recovery remote access tech support troubleshooting virus windows 10 windows 8.1
- Replies: 3
- Forum: Windows Upgrade and Installation
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Windows 8 Mouse keys, both keys do the same action after virus removal
Hi! It was a some kind of virus on a computer and noone of the keys was working properly(could only switch between windows by clicking and nothing more), both (left and right) shows menu now after removing the virus. It is an Acer laptop with Windows 8. How to reset or configure them to work as...- Andy Luis
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- configure key mouse registry reset virus
- Replies: 2
- Forum: Windows Help and Support
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Windows 7 Click To Run errors.
I'm getting the following errors on start up and during shut down. How do I fix this problem? Is the Microsoft Office Home and Student 2010 update legit? My main concern is that it might be a virus trying to gain access to my computer. My Office 2010 is a copy I got from a friend so I fear if I...- InitialKev
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- 2010 click to run concerns error home and student license microsoft office shutdown startup troubleshooting update virus
- Replies: 1
- Forum: Windows Help and Support
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Windows 7 Search feature only shows documents
Used to be that I could access programs and other stuff when I did a search, now I just get documents and pictures. I've been fighting a virus and I must have screwed it up but I don't know how to change it back.- jcupach
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- access documents features pictures programs search settings troubleshooting virus windows
- Replies: 1
- Forum: Windows Help and Support
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Windows 7 HELP! Windows won't boot. Not even Safe Mode. Repair doesn't see Windows installation! Fixboot error
I must have been struck by a nasty virus. When I boot my computer, I get a screen with the following message instead: "Info: the boot selection failed because a required device is inaccessible." I can't boot in Safe Mode. Windows is not found. I booted my Win7 install DVD and went into...- Mugsy
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- not booting repair virus windows 7
- Replies: 1
- Forum: Windows Upgrade and Installation
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Windows 10 Windows 10 bsod
hi guyz. even i am facing the same problem.but i do'nt know what u r talking about bios and all(as im just a kid) and i was getting the same error while i am upgrading from windows 7 to windows 8.1 as there is a lot of virus in it and i cant use any inbuilt apps of windows due to the virus(not...- jgadeesh77
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- antivirus application issues bsod community error inbuilt apps kids malware security software support system restore task manager troubleshooting upgrade virus windows 10 windows 7 windows 8.1
- Replies: 5
- Forum: Windows Blue Screen of Death (BSOD)
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Windows 7 Recurring Blue Screen of Death: Seeking Help with Error Code 0x0000001E
ive been getting the blue screen of death since yesterday along with many others from what ive noticed (doesnt seem to be a coincidence). So far nothing helps although im currently running malwarebytes to see if the problem is virus-related. Oh and im not that tech savy so take it easy with the...- lofty
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- blue screen bsod error codes hardware malware software tech support troubleshooting virus windows issues
- Replies: 4
- Forum: Windows Blue Screen of Death (BSOD)
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Windows 7 blue screen actin weird....??
Hello I am having so much trouble currently.... So th one that is acting weird is the blue screen.. and I am not sure if this is a virus or not. So... 1, my friend got her mail hacked. 2, she sends me weird files and I open them accidentally 3, so they download 4, I go to the control panel and...- Esther Lee
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- blue screen computer virus weird
- Replies: 3
- Forum: Windows Blue Screen of Death (BSOD)
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Windows 7 Internet getting dangerous.
There was once a time when you might only expect to pick up some malicious software on certain types of websites. It seems now, almost anywhere might expose you to such things. I was doing something as innocent as looking for the radio frequencies used in Microwave ovens and ended up getting...- Saltgrass
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- browser security computer safety cybersecurity data security infection internet malware microwave online risks radio frequencies ransomware security software system protection technical issues threats user experience virus warning windows defender
- Replies: 4
- Forum: Windows Networking
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Windows 7 BSOD error: 0x0000003b. Help needed
I had a really nasty virus named Obfuscator.xz which forced me to do a total reset of my Windows. After the reset I started getting these BSOD and they seem to appear at random. Additional info, may be unrelated: After my last reinstall it took at least 1 minute to shut down my computer...- TheMountain
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- 0x0000003b antivirus atikmpag.sys bsod crash dump drivers error graphics card intel core i5 memory motherboard obfuscator.xz performance reinstall reset support system service exception troubleshooting virus windows 7
- Replies: 6
- Forum: Windows Blue Screen of Death (BSOD)
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Windows 7 Help Needed: Removing Adware and Persistent Browser Alerts After Nephew's Download Attempt
So i got back home from the beach from a school field trip this weekend and my nephew was home all day i let him use my computer and he tried downloading a game on my computer illegally but instead he got a bunch of adware and who knows what else this computer might hold now. There's adware in...- Elusive
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- adware backup browser chrome extensions field trip help illegal download malware popup removal scam security startup task manager troubleshooting uninstall virus windows
- Replies: 8
- Forum: Windows Help and Support
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Windows 7 Virus issue (potential rootkit) need help
Windows defender detected an attack and after it has been removed I am unable to access "my computer, my documents, folders I have created etc". I still have access to things such as icons on my desktop that are for games and programs but anything for file access and viewing that I get that I do...- Shadowxsx
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- access denied admin account clean install document access error file access file sharing hard drive reformat rootkit safe mode security settings system restore tech support unknown user virus windows defender
- Replies: 4
- Forum: Windows Help and Support