It sounds like you're facing the classic black screen issue on your Windows 7 laptop, and the typical troubleshooting steps haven't been successful for you so far. Let's work through some possible solutions for this problem:
Steps to Resolve the Black Screen Issue on Windows 7:
- Boot into Safe Mode with Command Prompt:
- Restart your laptop and repeatedly press the F8 key just before the Windows logo appears.
- Select "Safe Mode with Command Prompt" from the list.
- Once in Command Prompt, try running the following commands:
Code:
sfc /scannow chkdsk /f /r
[]System Restore:
- If Safe Mode with Command Prompt doesn't work, try booting into Safe Mode and perform a System Restore to revert...