Black section of screen (still functions)

Discussion in 'Windows 7 Help and Support' started by Damon Block, Sep 5, 2015.

  1. Damon Block

    Damon Block New Member

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    When I turned on my computer today, the desktop loaded up with part of the screen off the edge of the monitor. When I adjusted the screen into the right place I discovered the part that had been off screen was actually completely black.

    It still functions, all the buttons and the cursor beneath it still work. It just shows nothing visually.

    Whilst it does not affect the usage of my computer, it is extremely irritating, so if anyone knows of a way to return that part of the screen, I would be much obliged.

    Whilst I cannot upload a direct image, as the screen is still there in print screen, I have attached an approximation of what I see.
     

    Attached Files:

  2. kemical

    kemical Windows Forum Admin
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  3. Damon Block

    Damon Block New Member

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    Ok, firstly it is definitely not the resolution, it's currently as high as it will go, and turning it lower makes the problem worse.

    Secondly, these are the specs I could find :

    Manufacturer : Compu-Zone.c
    Processor : Intel Core 2 Duo CPU E6850 @ 3.00GHz
    RAM : 6.00 GB (5.87 Usable)
    System Type : 64 bit Operating System
    No Pen or Touch

    I believe the driver is NVIDIA and it says no updates so I presume it is up to date.

    There was a Windows update recently, but the problem occurred a couple of days after that rather than immediately.
     
  4. kemical

    kemical Windows Forum Admin
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    What about Aspect ratio and those settings?
    gpu.

    Also the latest driver from Nvidia was 355.82 so do check and if need be update.
     
  5. Damon Block

    Damon Block New Member

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    Scaling Mode : Full-screen (although I've tried all three; no change)
    Perform scaling on : display
    Resolution 1280 x 1024
    Refresh Rate 75 Hz
    Native Resolution 1280 x 1024

    Driver is 353.62 so will update.

    Anything else you can suggest in case that doesn't work?
     
  6. kemical

    kemical Windows Forum Admin
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    Hmm... check your Monitor connections make sure they are sound also have you checked the actual settings on the monitor itself?
     
  7. bochane

    bochane Honorable Member

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    Try, just for a test, a different refresh rate, ie 60 Hertz. Does that make a difference?
     
  8. Damon Block

    Damon Block New Member

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    Updating NVIDIA fixed the problem, thanks for your help. Don't know why it didn't tell me there was an update, but at least it's fixed now.
     
  9. kemical

    kemical Windows Forum Admin
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    Hi Damon,
    glad to hear your issue is sorted any problems post back :)
     

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