parishpete

New Member
Joined
Sep 30, 2010
Messages
204
Microsoft Windows 7 Home Premium
Version 6.1.7600 Build 7600
Asus M4N78 motherboard
Nvidia Geforce 9500GT
2 x Seagate ST3500418AS 500Gb disks striping RAID
1 1Tb Freeagent Pro ESATA
LITE-ON DVDRW SOHW-1693S ATA Device
Optiarc DVD RW AD-7241S SCSI CdRom Device
System Type X86-based PC
Processor AMD Phenom(tm) II X4 955 Processor, 3200 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 1103, 28/04/2010 updated today
SMBIOS Version 2.5
Hardware Abstraction Layer Version = "6.1.7600.16385"
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 3.25 GB
Available Physical Memory 1.91 GB
Total Virtual Memory 6.50 GB
Available Virtual Memory 5.04 GB
Page File Space 3.25 GB

My PC was bespoke built 11 months ago by a local shop which unfortunately went bust a month later after 15 years of trading. It is the fourth they had built for me and the other three have all been superb.
I have suffered a BSOD at power up several times each week since it was a fortnight old. It was built into an existing case and save for the front USB port, the Lite-on DVD and the case fans, the rest was new. Though the keyboard & mouse have only just been updated a month ago.
The First BSOD came after connecting a rear USB port from the old case so I removed it but I think it was a red herring.


In the new build I installed all my software and only some Bluetooth drivers showed up as unsigned. These I later uninstalled in case they were the culprits. No change.

The BSOD’s continued, culminating in Win7 declaring itself non-genuine which even Microsoft could not sort out and required a clean install last May. It has done it again once since May but that was overcome by re-entering the key.

Following rebuild I put the software back in stages (all regular stuff; Office 2007, Photoshop Elements, Powerdirector, Itunes. No games or suchlike. The BSOD’s continue to this day.

Very occasionally, perhaps twice since May, a BSOD has occurred while running an application but otherwise once up and running it behaves perfectly.

I sense that since there have been a number of auto disk scans, that the striping RAID array on one of the 2 Disks is at fault. I know that Nvidia chipset and Raid drivers are up to date and the Bios is fully up to date as of today.

The minidump files and driver & system data are attached. All help gratefully received

Pete
 
Solution
Wow! Bsod machine you have there! haha Welcome!

Let's move on to fixing this, shall we?

First and foremost: Uninstall the AVG in safe mode with this tool:

AV Uninstallers - Windows 7 Forums

Reboot and install MSE to replace it.

-----------------

Your Broadcom Bluetooth drivers are too old. They must be updated:

btwrchid btwrchid.sys Mon Feb 26 00:08:38 2007
btwaudio btwaudio.sys Mon Feb 26 00:07:42 2007
btwavdt btwavdt.sys Mon Feb 26 00:06:24 2007

----------

Your Logitech QuickCam drivers are too old and must be updated:

LVUSBSta LVUSBSta.sys Fri May 11 19:40:49 2007

Link Removed

--------------

This ATK0110 driver is so old from 2004 that it will drive any Win7 PC bonkers. Install this to update it...
I'm still not clear about the Nforce drivers your fellow member referred to. The motherboard drivers should all be current now.

regards

pete


If you're sure you got the latest, if you have already downloaded and reinstalled the latest nforce drivers, then don't worry about updating them. Some of these drivers are May 2009, a few months from before 7 final, and I can't believe nothing newer has been released. The approach here is to get all drivers as up to date as possible.


nvsmu.sys Mon Jun 29 10:36:34 2009
nvmf6232.sys Fri Jul 31 02:47:55 2009
nvraid.sys Wed May 20 09:43:36 2009
nvstor.sys Wed May 20 09:44:09 2009
nvrd32.sys Wed Aug 05 03:28:19 2009
nvstor32.sys Wed Aug 05 03:27:05 2009
nForce Drivers
Drivers - Download NVIDIA Drivers



Disconnect the quick cam, and let's see how it goes. Please attach .dmp's if crash dumps follow.
 
Hi Torrent & Cybercore,

an interesting morning! I had one BSOD.

Despite installing updated audio drivers yesterday, none installed properly (missing or corrupt code 39). MATS device fixer failed to sort the sort the problem.

I even tried loading the audio software and drivers from the OEM disc but that failed likewise. I have no idea where to go from here.

I was going to send the dump file & driver list but SF Diag will not run it just brings up an unhandled exception error on all the queries bar sys info:

System.IO.IOException: Could not complete operation on some files and directories. See the Data property of the exception for more details.
at Microsoft.VisualBasic.FileIO.FileSystem.FxCopyOrMoveDirectory(CopyOrMove operation, String sourceDirectoryPath, String targetDirectoryPath, Boolean overwrite)
at Microsoft.VisualBasic.FileIO.FileSystem.CopyOrMoveDirectory(CopyOrMove operation, String sourceDirectoryName, String destinationDirectoryName, Boolean overwrite, UIOptionInternal showUI, UICancelOption onUserCancel)
at Microsoft.VisualBasic.MyServices.FileSystemProxy.CopyDirectory(String sourceDirectoryName, String destinationDirectoryName, Boolean overwrite)
at SF_Diag_Toolv3.Form1.Button2_Click(Object sender, EventArgs e)
at System.Windows.Forms.Control.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ButtonBase.WndProc(Message& m)
at System.Windows.Forms.Button.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


I've managed to manually get the dumpfile but not the driver list.

I really hope you can help. Things have gone from bad to worse at present

Kind regards

Pete
 

Attachments

Did you run the checkdisk command yet? Doesn't seem so...

Logitech drivers still old.

AsIO.sys still there. Delete it from C:\Windows\System32\drivers. Reboot.

NVIDIA chipset drivers still old. Get newest from motherboard site.
 
I thought I posted last night, it must have gone astray.

Ran chkdsk/r 5 part scan over 3 hours all came back ok no errors.

I've downloaded and installed all the availaible drivers/BIOS etc from Asus for my M4N78 motherboard, there is nothing else available to download.

There shouldn't be any cam drivers in the system now I pulled them out manually last night.

The keyboard drivers will have to wait. Things are shaky enough as it is.

I took out AsIO.sys. one or other updates put the same file file back. will try again.

Registry clean perrformed also.

Today's problem with Audio drivers not installing and SF Diag not working is of real concern. something is seriously not right

regards

Pete
 
Here's the audio driver to install: Link Removed

Really need to take care of the AsIO.sys and Logitech drivers because your hard drive is very likely bad. If these are updated to latest (and AsIO.sys removed) - and crashes still happen - then I could say for certain that the hard drive is bad.

You keep getting 0x24 NTFS errors and if you already ran the repair and they're continuing, it's time to replace the hdd.

------

Go on your motherboard page to download, drivers section. Install the latest chipset drivers which are not installed yet.


NVIDIA nForce Chipset Package Driver V15.49(Chipset version 4.6.9.0) for Windows 7/Vista.(WHQL)

Link Removed
 
Last edited:
I just looked at the event logs, they are on the Freeagent external drive H not the internal RAID pair Drive C.

regards

Pete
 
Whatever the drive H is, remove it from the system permanently.

If you'd like to try to repair it with commands, run this from an elevated command prompt. At least you know what the problem is now:

chkdsk /r H:
 
OK will do.

Message on boot up not surprisingly; can't open Aiso.sys with logo FMC or MFC. is there software I should remove?

pete
 
OK.

The chipset update you pointed me to is the file I downloaded and previously installed. I just re-installed. Here's the rub; it doesn't contain an updated version of nvstor.sys (june1009) but installs nvstor32.sys (Aug 2009).

hence nvstor and presumably others have not been removed or updated


regards

pete
 
Just found that asus probeII uses it. have uninstalled the program.

have also found that asus update checker uses it, will remove that program also.

have install latest logitech keyboard drivers again

In abosolute deep stick stuff have hit brick wall with audio drivers. neither asus or realtek downloads will install them properly Microsof ATS cannot resolve it. will have to post this issue can you advise.

latest driver list and event data attached

kind regards

Pete

PS I really appreciate your help
 
Any error messages why it won't install? (Only use the Reatek site driver as it's latest and best.)

Is the Realtek shown in the device manager at all?

Go into your bios and make sure that the onboard audio is set to yes or enabled. Change it so if needed and save. Then install driver from Realtek's site.
 
under southbridge settings, azalia audio is enabled

under advanced, plung n play O/S is set to no. I believe this wrong

There are no devices under audio at all

will change the PnP in bios and see what happens.

regards

Pete
 
there wer two further choices:

AC97 or HD audio. was set to HD

pnp change to yes made no difference Realtek drivers will not install MATS cannot cure it

I'm really stuck

Anything else in BIOS to affect the issue?

regards

pete
 
Use Driver Sweeper in safe mode to clear all Realtek files, settings and references....

Reboot and install latest driver from Realtek's site.

Link Removed
 
Will do. I have the realtek driver from their site this morning. It's the one I've been trying to use.

PS at last reeboot just now, Win 7 decided it wasn't genuine but then vaildated ok online

I feel a reinstallation coming on!

regards

pete
 
Sorry Torrent, That didn't work either.

sweeper listed all the realtek files, and cleaned them. Ran the the new drivers, Windows couldn't (or woldn't) install them.

Is there any mileage in restoring the system back to say friday, and working my way through avoiding the pitfalls or is the chipset update untouchable?

regards

pete