Cannot display this video mode

Discussion in 'Windows 10 Help and Support' started by Ricky345, Oct 19, 2015.

  1. Ricky345

    Ricky345 New Member

    Oct 19, 2015
    Likes Received:
    I recently installed windows 10 however after rebooting the screen goes blank apart from the message: cannot display this video mode. How can i fix this?

    Attached Files:

  2. MikeHawthorne

    MikeHawthorne Essential Member
    Microsoft Community Contributor

    May 25, 2009
    Likes Received:

    I'm guessing this is a laptop with on-board video from the resolution shown in you image?

    If you can boot your computer in safe mode then I'd start by going to the manufacturer and downloading the latest drivers for it, and installing them while in safe mode.

    It would help to know the stats for your computer.

    Unfortunately booting Windows 10 into safe mode on a computer that won't boot is a lot harder then it used to be in Windows 7.

    Scroll down until you get to the part about when your computer won't boot.

    If it's pretty old then there's a chance that Windows 10 doesn't have drivers for it.

    If you don't have Windows 10 media you can get it here.

    Windows 10

    Use Image Burn to create a bootable Windows 10 install and repair disk from the ISO files

    #2 MikeHawthorne, Oct 19, 2015
    Last edited: Oct 20, 2015

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