Could a defective CPU cause my computer to crash randomly? I had a brand new AMD CPU installed by Best Buy a few months back. When I got it home the computer overheated in a few seconds. I took it back and come to find out they had put the water cooler in wrong. The overheating stopped but ... sometimes in a few minutes or other times in a couple of days the computer freezes up, rock hard. I have to do a hardware reset to get it to reboot.
Windows 10 Computer crashes randomly
- Thread starter hww1955
- Start date
Hi,
it is possible but modern chips usually have a thermal cut off which will shut the machine down if it gets to a certain temperature. One of the classic causes of freezing is overheating so are you totally sure the overheating has been cured?
Use this app to watch the temperatures:
HWiNFO, HWiNFO32/64 - Download
Use this app to stress the machine:
Ok so if you haven't checked your temps already use the above to monitor your temps. Run Prime95 for around 20-30mins and see what temps you get. If they are getting above 65c stop the test. AMD chips usually dislike anything above that figure.
I forgot to mention that corruption can also cause freezing so do a quick system file check by right clicking on the start menu icon, from the revealed list choose admin command prmpt. Type:
sfc /scannow
Press enter and await results.
it is possible but modern chips usually have a thermal cut off which will shut the machine down if it gets to a certain temperature. One of the classic causes of freezing is overheating so are you totally sure the overheating has been cured?
Use this app to watch the temperatures:
HWiNFO, HWiNFO32/64 - Download
Use this app to stress the machine:
GIMPS - Free Prime95 software downloads - PrimeNet
Ok so if you haven't checked your temps already use the above to monitor your temps. Run Prime95 for around 20-30mins and see what temps you get. If they are getting above 65c stop the test. AMD chips usually dislike anything above that figure.
I forgot to mention that corruption can also cause freezing so do a quick system file check by right clicking on the start menu icon, from the revealed list choose admin command prmpt. Type:
sfc /scannow
Press enter and await results.
I have checked my temps, and they never go above 47 C. Also, I know it is not a heating issue because sometimes the computer freezes up after only a couple of minutes. And sometimes it takes 2 or 3 days. If my purchase of the new cpu didn't coincide with the install of Windows 10 I would think this was a Windows 10 issue.
