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I'm very much a novice but can follow instructions to get things done.
I am running windows 7.
I have an ASUS laptop and the other night I watch a movie that I had on an external hard drive. After the movie I can't remember how the system was shut down or how the hard drive was removed from laptop.
The next time I went to start up laptop it was going through the normal process, but the picture was shaking violently. I decided to shut down again and restart. When I attempted this I got a black screen before the windows icon is shown.
I have attempted to open in safe mode, but get the same thing.
I think it is a loading problem and there is a conflict when loading.
How do I access my computer to see if there is a problem to repair or in fact reinstall windows 7.
I do apologise but I net instructions that a layman can understand.
Sent from my iPad using Tapatalk
I am running windows 7.
I have an ASUS laptop and the other night I watch a movie that I had on an external hard drive. After the movie I can't remember how the system was shut down or how the hard drive was removed from laptop.
The next time I went to start up laptop it was going through the normal process, but the picture was shaking violently. I decided to shut down again and restart. When I attempted this I got a black screen before the windows icon is shown.
I have attempted to open in safe mode, but get the same thing.
I think it is a loading problem and there is a conflict when loading.
How do I access my computer to see if there is a problem to repair or in fact reinstall windows 7.
I do apologise but I net instructions that a layman can understand.
Sent from my iPad using Tapatalk