Hello
Yesterday I bought a new Acer Aspire M1935. It has been working just fine until now...
When it is turned on for about 5 minutes, I get a blue screen. I cannot take a screenshot of the blue screen because I cannot startup anymore!
But at the top of the screen it says "IRQL_NOT_LESS_OR_EQUAL3" and at the end a long code:
***STOP: 0x0000000A (0x00001E8001BDAA08, 0x000000000000000C, 0x0000000000000001, 0XFFFFF800120FE881)
When I try safe mode, or any of the options in the F8 menu, I always get the blue screen.
When I leave my pc off for an hour and then turn it back on, it starts up normal. Than again after 5 minutes, I get the blue screen...
I really don't know what to do besides return it to the store and wait for 6 weeks..
I was hoping maybe someone could help me here?
I ran the diagnose tool (see attachments) . I tried to install the CPUID tool but i always get an error message, with the setup and the zip file...
If its helpfull here are the specs:
Intel i3 2120 dual core 3300Mhz
8GB DIMM DDR3 memory
1 TB SATA hard disk
AMD Radeon HD 7470 2048Mb video card
I hope this information was enough, otherwise please let me know what else is needed...
Thank you very much...
Yesterday I bought a new Acer Aspire M1935. It has been working just fine until now...
When it is turned on for about 5 minutes, I get a blue screen. I cannot take a screenshot of the blue screen because I cannot startup anymore!
But at the top of the screen it says "IRQL_NOT_LESS_OR_EQUAL3" and at the end a long code:
***STOP: 0x0000000A (0x00001E8001BDAA08, 0x000000000000000C, 0x0000000000000001, 0XFFFFF800120FE881)
When I try safe mode, or any of the options in the F8 menu, I always get the blue screen.
When I leave my pc off for an hour and then turn it back on, it starts up normal. Than again after 5 minutes, I get the blue screen...
I really don't know what to do besides return it to the store and wait for 6 weeks..
I was hoping maybe someone could help me here?
I ran the diagnose tool (see attachments) . I tried to install the CPUID tool but i always get an error message, with the setup and the zip file...
If its helpfull here are the specs:
Intel i3 2120 dual core 3300Mhz
8GB DIMM DDR3 memory
1 TB SATA hard disk
AMD Radeon HD 7470 2048Mb video card
I hope this information was enough, otherwise please let me know what else is needed...
Thank you very much...