Latest Microsoft patches cause black screen of death

Discussion in 'Windows News' started by kemical, Dec 1, 2009.

  1. kemical

    kemical Windows Forum Admin
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    Microsoft denies black screen of death [​IMG] [​IMG] Written by Nick Farrell Wednesday, 02 December 2009 09:09
    [​IMG]

    It does not exist

    Microsoft claims that reports that its recently security updates create a “black screen of death” have been greatly exaggerated.

    British software security firm Prevx claimed last week that changes to Microsoft's operating system's registry were the most likely cause of the error. Initially both believed it was a recent patch issued by Microsoft. Now it seems that this was not the cause.

    The problem was widely reported after a small number of users were presented with a completely black screen after logging on. A spokesman for Microsoft said that reports claimed that its November security updates made changes to permissions in the registry that are resulting in system issues for some customers.

    However the updates did not do that and could not have caused the behaviour described in the reports. So far Microsoft is not seeing this as a big issue and Prevx has apologised to Microsoft for the “inconvenience” caused by its original blog posting.

    Apparently the black screen could be caused by malware or other programs and urged Windows 7 users to continue updating the operating system and security software.

    http://www.fudzilla.com/content/view/16653/1/
     
  2. Super Sarge

    Super Sarge New Member

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  3. kemical

    kemical Windows Forum Admin
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    THE BRITISH INSECURITY FIRM that claimed Microsoft's last security patch created a 'black screen of death' has said sorry for stuffing it up.
    Prevx charged last week that the security patch made changes to Microsoft operating systems' registry and were the most likely cause of the error that caused a small number of people's machines to crash.
    The Vole and Prevx apparently sat down and tried to work out what was happening and came to the conclusion that there was no way that the security patches could have caused the problem.
    While it worked that out, Microsoft urged users to install patches carefully, testing them before rolling them out across a company. Not helpful advice for home users, of course.
    Prevx has concluded that the problem must have been caused by some malware that stuffed up the configurations before the patches went in.
    This tallies with the fact that very few people suffered from the problem, which if it were a result of the security patches would have affected more than just a few dozen users.
    The company has apologised to Microsoft for the "inconvenience" caused by its original blog posting and is urging Windows 7 users to continue updating the operating system as normal.
    A Microsoft spokesman said that there was nothing to see here move on please. µ

    Insecurity outfit says sorry to microsoft - The Inquirer
     
  4. kemical

    kemical Windows Forum Admin
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    You mean as in 'blue' screen? Apparently, although I've never seen them, there's also a white screen and a red screen of death...:eek:
     
  5. stueycaster

    stueycaster Millennium Celebration Award Winner
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    Geez, with all these claims and counter claims I don't know what to believe. But I do know this. My wife's laptop went black on her today. If it happens again I guess I'll be required to check into the fix. Her computer has XP Home. It hasn't happened on my W7 RC.
     
  6. kemical

    kemical Windows Forum Admin
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    Hey Stuey, it wasn't anything to do with what we discussed yesterday was it?
     
  7. stueycaster

    stueycaster Millennium Celebration Award Winner
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    No it wasn't that. She was trying to play a Hoyle puzzle Game when it just went black. I won't start on trying to fix Vista in her laptop til this evening after she goes to work. Thanks for your concern.
     
  8. Mitchell_A

    Mitchell_A Excellent Member

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  9. reghakr

    reghakr Excellent Member

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    No offense but that;s been posted twice in this thread alone.
     
  10. Mitchell_A

    Mitchell_A Excellent Member

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    Woops. My bad. Didn't see there was 4 pages, only skimmed over the first one.
     
  11. stueycaster

    stueycaster Millennium Celebration Award Winner
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    I'm sorry Kemical buddy. It's dual boot. She uses XP and I sometimes like to use Vista on it. Vista has the problem. I must have been clear as mud. Sorry about that. :redface:
     
  12. Mike

    Mike Windows Forum Admin
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    Windows Update does not install drivers automatically unless you allow it to by selecting the drivers to update -- this is the same behavior as Windows Vista. The updates Windows Update will install automatically are the "important" or previously termed, critical updates. Black screen of death sounds like a fake story -- I saw some support requests about this a few months ago but very few people have this. It is the result of a bad video card or screwy video card drivers. There can be no other reason. I wonder how legitimate this story is.
     
  13. reghakr

    reghakr Excellent Member

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    Well guys, I;m the one that originally placed it in the security section, but as soon as I found out I posted the retraction by Prefix.

    Sorry, this has escalated to this level
     
  14. kemical

    kemical Windows Forum Admin
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    This was post number 25 and like Reghakr said above.. We've kind of gone over this already...
     

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