Windows 7 no internt connection (desktop)

emmittgator

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Jan 19, 2010
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just bought a new desktop and it came with windows 7. I have another computer in the living room on windows xp. it is connected to a modem. and has a router connected.
bought a wireless usb adaptor (netgear wpn111) and downloaded drivers off website and couldnt get it to work. I then just connected my desktop straight to the router. but still no internet connection.
router works for laptops and such. Thought for sure it would work.
thx for help.
 


Solution
Thanks for the info. It says that your NIC (Network Interface Card) is disconnected. So first check device manager and make sure you don't see any problem indicators associated with your network adapter. I'm not sure where the IP address are coming from if the NIC is disconnected, did you assign them manually? If so try going back to automatic and do a ipconfig /release and ipconfig /renew. There is something wrong with the connection, the cable, or the port on the router, or perhaps the nic itself. You should usually see green lights associated with a proper connection. Please double check them all and let us know.
emmittgator:
After a brief check, it looks like that adapter may be embedded on the mainboard, we need to address some basic concerns so we need to get as much information on you pc as possible, manufacturer, model name, model number, motherboard info, etc.
 


emachines, ET1331G-03w. where would i find motherboard info, looked on the box. didnt see anything
 


There are a lot of good third party system information utilities, I don't have all the links at hand, try this and download the SIW Standalone (English-Only) version it seems to work very good for me SIW | Download
 


wow that thing is pretty cool. but it says model is MCP61PM-GM north bridge: nvidia MCP61 Revision A3 South bridge: <--same
capacity 8192 MBytes and memory slots 4. thats all motherboard, prolly told u too much but w.e haha
 


Yeh, glad you liked it. That's a common MoBo used in gateways and emachines, unfortunately neither seems to have any driver updates that might address your issues. You still haven't commented on any firewalls or antivirus software installed, need to know this. Also use the program and see if it gives any specifics for your network adapter. Is this a brand new machine, did you get it from best buy or walmart, have you thought of perhaps taking it back and seeing if they can make it work with the wired connection, not sure what your options are. When you open a web browser and type 192.168.2.1 can you see the router's built in web interface?
 


the only reference i can find to this board is the NIC is a Marvell Yukon 88E8039 LAN 10/100 integrated network chip, there are vista drivers available and packard bell might have some drivers on their site ?

what is the current driver version ,found by looking in device manager against network adapters ?

do you remember PCchips motherboards trouble ?
these are made by the same people :o

drivers >> Link Removed due to 404 Error apparently not found in windows 7 ;)
 


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no antivirus installed, it says i have the windows firewall on. doesnt say much bout the network adaptor. status says connected... but guess that just means its plugged in. bought computer from walmart. wasnt sure how it would work me taking it back to walmart, havent even had it a week, im sure they would do something if something was wrong with it, but kinda wanted to make sure there is something wrong with it first. and no i cannot see the routers interface.

oh and it says "windows has determined the driver software for your device is up to date" when i click on my adaptor
 


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Turn off the windows firewall for testing, open control panel, then open windows firewall and on the left choose turn windows firewall on or off. Can you ping the router, open command prompt type the word ping then a space and then 192.168.2.1
 


try the web interface again from your browser and then try it from your friends machine or some other machine that is on the same network
 


When you run the SIW utility that I directed you to earlier what do you see here. (see attachment)
 


am i suppose to have 3? but u can look for urself

8.webp
 


Remove the wireless adapter, reboot and try again. Have you tried another browser like chrome of firefox, if not give it a go, make sure not to import any settings or configuration from IE8, when and if you do
 


downloaded firefox, still cant connect, i didnt import, and i couldnt bring up the router page either on firefox
 


Also per ickymay's post go here and download and install the NVIDIA chipset drivers version 15.37 dated 2009/10/07 Link Removed due to 404 Error
 


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yea i got it sry, had to take care of something else but im back now. but i had to save it onto a flash disk, and then xfer it to the emachine. but i just extracted it from there. thats all i have to do right?
 


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