Bluestreak
New Member
- Joined
- Feb 1, 2020
- Messages
- 2
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- #1
Hello all. New here and was wondering if I could get some help or opinions. I'm your average user, understand a bit but not an expert.
The issue- Three week old Asus laptop (X509UA) running Win 10, everything going fine but turned on yesterday and no access to wifi/internet at all. No option to even turn WiFi on/off. Running the trouble shooter returns the message 'Windows could not find a driver for your network adaptor'.
I looked online and found some help. Most of them say the same thing. Check power management and reinstall drivers. I tried to check the power management but couldn't find the section in device manager. I also tried to reinstall/update the drivers but it failed.
I'm a little stumped as to what to do now. Any advice would be appreciated. I've attached a photo of the device manager and what is under network adapters. Is the even an adapter there?
The issue- Three week old Asus laptop (X509UA) running Win 10, everything going fine but turned on yesterday and no access to wifi/internet at all. No option to even turn WiFi on/off. Running the trouble shooter returns the message 'Windows could not find a driver for your network adaptor'.
I looked online and found some help. Most of them say the same thing. Check power management and reinstall drivers. I tried to check the power management but couldn't find the section in device manager. I also tried to reinstall/update the drivers but it failed.
I'm a little stumped as to what to do now. Any advice would be appreciated. I've attached a photo of the device manager and what is under network adapters. Is the even an adapter there?