outlook password failure

I was trying to start working with my outlook and just found this: The password you typed is incorrect. Retype the password. But it IS correct. I know it. What should I do?


Windows Forum Team
Staff member
Premium Supporter
Look if you have the cap-lock on?


Honorable Member
I was trying to start working with my outlook ...
You normally don't have to type in your email password in your email client, so I was wondering
- are you using the program Outlook as included in MS Office, because sometimes 'outlook' is used to refer to a MS outlook account
- is it a new account that you just entered in your PC

If you forgot your password you normally have to go back to your service provider to reset it.

Last edited:


Windows Forum Team
Staff member
Some of the older versions of Outlook, the password saving feature would corrupt the saved password every now and then. I would go the web version of your mail provider gmail.com or outlook.com etc and try and login there. If your password does not work then you will need to reset through the mail providers website and then change it in Outlook.

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