- Thread Author
- #1
Hi,
Windows is having trouble finding the image on my Western Digital My Passport Ultra external hard drive. It asks me to install a driver for it.
Should the driver already be on my computer, or do I need to download one from WD web site to get this to work?
I can see the external drive in file explorer during regular operation, the image is correctly named "WindowsImageBackup", and it is in the root.
Thanks!
Windows is having trouble finding the image on my Western Digital My Passport Ultra external hard drive. It asks me to install a driver for it.
Should the driver already be on my computer, or do I need to download one from WD web site to get this to work?
I can see the external drive in file explorer during regular operation, the image is correctly named "WindowsImageBackup", and it is in the root.
Thanks!
Here's link from HTG that will show you how to mount a image and recover data from it! I hope this answers your question. The simple answer is YES! With all the added confusion, I hope I have cleared this up for you!


