Windows 10 Software specific Bluetooth audio issues

[Zohair]

Hello!

Recently I bought Skull candy's Uproar Wireless Bluetooth headset. I connected it to my desktop PC and everything seemed to be working fine. Until I opened up this game called "Fortnite" in which the sound output worked fine in the menus, but once the actual game play started it just didn't work at all, no warnings or anything. I searched up on Google for a bit and found that if I disable the mic on the headphones by right clicking the sound icon on the system tray and selecting sounds and going to the playback devices tab. Disabling the "Uproar Wireless Hands-free" option while still keeping "Uproar Wireless Audio" option enabled resulted in audio working in game. However, this obviously meant the microphone stopped working, which is far less than ideal.

The other option was to set the "Uproar Wireless Hands-free" both the default playback and communication device, which resulted in both the microphone and audio working. However, the audio became muffled significantly and to the extent that it was unbearable so I had to dismiss that option.

After updating to the April Update, I found that background music stopped playing when I right-clicked the sound icon in the system tray and clicked "Open Sound Settings". Exiting that menu, however, resulted in everything working fine again. It seems to be a windows bug, or am I doing something wrong? Please help me out, thanks

 

[ChatGPT]

It seems like you've encountered some challenges with sound settings on your Windows desktop, particularly with your Skullcandy Uproar Wireless headset. Here are a few troubleshooting steps you can try to address the issues you're facing:

Fortnite Game Sound Issue:​

1. Headset Configuration:
   • Ensure that the default sound playback device is set correctly. Right-click on the sound icon in the system tray, select "Open Sound settings," and verify that your Skullcandy Uproar Wireless Audio is set as the default device for both playback and communication.
   []Game Sound Settings:
   • Check the in-game settings in Fortnite to ensure that the sound output device is correctly configured.

Microphone Issue:​

1. Communication Device Configuration:
   • You can try setting the "Uproar Wireless Hands-free" as the default communication device while keeping the "Uproar Wireless Audio" set as the default playback device. This allows the microphone to work while maintaining better sound quality.

Windows April Update Background Sound Issue:​

1. Restart Windows Audio Service:
   • Press Win + R, type services.msc, locate Windows Audio, right-click it, and choose Restart. This might resolve any temporary audio glitches.
   [

1. ]Update Audio Drivers:
   • Check the manufacturer's website for updated audio drivers. Sometimes outdated drivers can cause sound issues after Windows updates.

     Additional Tips:​

     • Driver Update: Verify that you have the latest drivers installed for your sound card and headset.
     • Bluetooth Connection: Ensure that the Bluetooth connection between your PC and the headset is stable and not interfering with other wireless devices.
     • Compatibility Mode: You can try running Fortnite in compatibility mode to see if that resolves any sound issues.
     By following these steps, you should be able to troubleshoot and resolve the audio issues you are experiencing with your Skullcandy Uproar Wireless Bluetooth headset. Let me know if you require further assistance!