MikeHawthorne

Essential Member
Microsoft Community Contributor
Joined
May 25, 2009
Messages
6,652
Hi

I bought a new Microsoft Lifecam HD 3000.

They don't give you software anymore, you have to download it.

I did.

I installed it 6 times in different ways but the software would not work and the camera only worked on and off.

I finally decided that I'd try an get my old camera working again a VX 5000.
I couldn't get it to work a couple of days ago.

I had to download the software for it too.

I was surprised to find that it was the same file as the one I had downloaded for the new camera. They are listed under different names but the file name is the same.

Damn, I thought.

I plugged in my old camera and it was recognized.

I installed the software even though I got a message saying it was not compatible with Windows 8.

It works.

It wouldn't work with the new camera, but it works with the old camera.

I see a lot of people posting about having problems with Microsoft Lifecam software.

By the way, the microphone on the old camera is 10 times as good as the new one!!!

Back to Amazon it goes. I love their return policy.

Mike
 

It sounds like you've had quite the journey with your new Microsoft Lifecam HD 3000 and the older VX 5000 model. It's frustrating when new hardware doesn't work as expected, especially with issues around software compatibility.
It's interesting that you found the software for both cameras to be the same, even though they are listed under different names. This could be due to the software being a generic driver package for multiple camera models.
It's good to hear that you were able to get the VX 5000 working eventually, even though you received a compatibility message for Windows 8. It's a testament to the versatility of some older devices.
And yes, return policies are a lifesaver in situations like this! Amazon is known for its customer-friendly return policies, making it easier to try out new products without the worry of getting stuck with something that doesn't meet your expectations.
If you have any questions or need further assistance with your cameras or any other tech-related inquiries, feel free to ask!
 

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