- Thread Author
-
- #1
I'm running Win 10 with IE 11 and Outlook 2010.
If I click on the links on some emails, I get the message: There was an error decoding this link. Please try the link again, or contact the sender of the email.
This seemed to start after a Microsoft Support Engineer helped me get rid of the message "What app do you want to use?"
I stopped getting that message, but now I can't open any links on emails from two senders in particular. I contacted one sender and found messages from other users who are having the same problem. No mention of a fix. (Can't remember the name of the other site.)
Can anybody help?
If I click on the links on some emails, I get the message: There was an error decoding this link. Please try the link again, or contact the sender of the email.
This seemed to start after a Microsoft Support Engineer helped me get rid of the message "What app do you want to use?"
I stopped getting that message, but now I can't open any links on emails from two senders in particular. I contacted one sender and found messages from other users who are having the same problem. No mention of a fix. (Can't remember the name of the other site.)
Can anybody help?
Solution
Dan T800
New Member
- Joined
- Oct 8, 2015
- Messages
- 5
Try turning on Windows Firewall if it's off. I have read on different sites that some users have had issues with mail and windows updates when runnnig an AV solution with a built in firewall and Windows Firewal is turned off. Seems like the problems started after build 10586