This Keyboard is Driving Me Nuts!

Discussion in 'Windows 8 Help and Support' started by Chris Weaver, Mar 28, 2016.

  1. Chris Weaver

    Chris Weaver New Member

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    A friend just gave me a new laptop as a gift. It is very nice except just keyboard does what it wants to do,

    The cursor disappears on me, the screen scrolls everywhere, it does what ever it wants to doo!

    Can someone help me?

    I have tried everything
     
  2. holdum333

    holdum333 Banned

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    Hi Chris! What make and model? Has it always been this way? How old is the laptop?
    Is it still under warranty? What does "I have tried every thing" consist of?
    Are you using the touch pad? Have you tried to change the way your touch pad works? Try a wireless mouse.
    Control Panel-Mouse.
     

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    kemical likes this.
  3. ussnorway

    ussnorway Windows Forum Team
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    sounds like a driver issue... have you got ALL the updates?
     
  4. Neemobeer

    Neemobeer Windows Forum Team
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    Could be user error too. Lots of people tend to hit the touchpad with their palms. If the touchpad uses Synatpic there are settings that can be adjusted to help alleviate some of this.
     
  5. BIGBEARJEDI

    BIGBEARJEDI Honorable Member
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    I'd add that you should use a WIRED-MOUSE to test your laptop, not a wireless one. Also, you should go into Control-panel and disable your Touchpad for this test. If your laptop is working correctly, your touchpad should be able to be disabled, and ONLY work with a wired-mouse such as a usb mouse. If not, your laptop is defective and needs to be serviced and or replaced under factory warranty (1 year in most cases) as mentioned above.

    <<<BIGBEARJEDI>>>
     

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