Sankalp

Member
Joined
Jul 18, 2016
Messages
71
So my laptop was recently attacked by malwares. I tried removing them using windows defender and I think they got removed. But afterwards I am suffering from following problems:

1. Windows apps like Groove music, default video player of windows, calculator etc. have all just disappeared...vanished...can't find them....can't run them.

2. Laptop stability now sucks.....Some services not running....

3. Most importantly, whole taskbar is unclickable . I mean I can't "left click" anywhere on taskbar, though right click works. I have tried several things including power shell method but to no avail.

Please help!!

Thanks in advanced..
 


Solution
If the apps aren't being installed it's usually due to corrupted W10 install media or failed hardware.:zoned: Did you test your hardware using the diagnostics I gave you links for in my Post #6 above yet? Did you buy or make your own W10 install media? Did it come with your computer when you bought it? If you made your own W10 source, where did you download the ISO file from? Was it from a site other than Microsoft?

Either or both of these problems can cause the symptom you are having.:ohno: Test you hardware, and post back answers to my questions about your W10 install media, and we'll advise you further. Whatever you have done, you either didn't install W10 from good source or you have failed hardware in that computer which...
You mean from bootable usb? Won't it remove my nvidia drivers and all?? Any alternatives if any?
 


You can try to take ownership of WindowsApps and then grant full access to the administrators group. Looks like only Trusted Installer and SYSTEM have write access to this directory.
 


You can try to take ownership of WindowsApps and then grant full access to the administrators group. Looks like only Trusted Installer and SYSTEM have write access to this directory.

See: Link Removed

And how to do that? I see insane security..

I can see that folder from safe mode but that's it.
 


Click on Change and makes administrators the owner, then you can give administrators full access
 


You need to change it to administrators you cant access the SYSTEM account,
 


You need to change it to administrators you cant access the SYSTEM account,

Ok so I did what you said, and successfully copied everything. Even got the apps and store installed. However they did not start. When I run Store, a blue window comes and then gone. Nothing opens. Same with all the installed apps.

Also when I run WSreset.exe I get this: ms-windows-store: PurgesCaches
The app didn't start!
 


From an elevated command prompt type icacls "C:\Program Files\WindowsApps" and post the output.
 


That looks fine, you may need to see if the permissions match on the folders beneathe it, they need to be the same. Other than that they may not work due to corruption.

sfc /scannow or DISM /Online /Cleanup-Image /RestoreHealth to attempt to repair the corruption
 


You mean permissions on folders must match with subfolders? Also should I employ those cmd commands on cd C:\Program Files\WindowsApps or C:\Windows\System32?
 


The folders and file should have the same permissions as the parent folder C:\Program Files\WindowsApps
 


They have same permissions to Unknown S-1-something...
Now should I employ those cmd commands on cd C:\Program Files\WindowsApps or C:\Windows\System32?
 


No, the permissions look fine. You will either need to try and repair the corruption with the commands in reply #55 or re-install Windows. Those are about your only options at this point.
 


No, the permissions look fine. You will either need to try and repair the corruption with the commands in reply #55 or re-install Windows. Those are about your only options at this point.

So I tried those cmd commands in every way and I get this: Link Removed

Then I rebooted my PC but nothing happened.. :(

Looks like this leaves me only one option.

Ok why is it that unclickable taskbar problem was solved by resetting my PC but not this one? And these are fresh files of windows apps copied from a working PC. How can they still be corrupt?
Also why No digital output device hdmi in playback devices?
 


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