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Windows 7 windows explorer has a virus

Emerald90

New Member
Joined
Sep 10, 2010
Messages
8
Hi im having this error:
explorer error.webp

wont let me open explorer and avast wont let me fix or delete the infected files.
plz help
 

Solution
Open an elevated command prompt. Type the following then press enter:

sfc /scannow

When done, download and install Malwarebytes. Run it and update the definitions in it. Let it scan and remove all it finds.

Then delete all your restore points.
Open an elevated command prompt. Type the following then press enter:

sfc /scannow

When done, download and install Malwarebytes. Run it and update the definitions in it. Let it scan and remove all it finds.

Then delete all your restore points.
 

Solution
Also, it's always worth starting in safe mode (though I think you already have here?) and running Malware Bytes Anti-Malware.
You can download it from Malwarebytes
 

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