tara68

New Member
Joined
Dec 5, 2011
Messages
2
I have a hp pavilion dv4 laptop, some times when I leave it for a long time,an unexpected shutdown accures .I dont know whats the problem and how could I solve that,its really annoying me! detailes are here:
plese help me!
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 1000009f
BCP1: 0000000000000004
BCP2: 0000000000000258
BCP3: FFFFFA80033EE040
BCP4: FFFFF80000B9C510
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
 


Attachments

Solution
A single dump file is not a lot to go on but you have an incredible number of pre-Windows 7 RTM drivers loading on your system and the issue is almost certainly linked to one or a combination of those older drivers. So...
you need to take some time and determine if there are updates available through the software or hardware vendors responsible for those products
DUMP:
Code:
..................................................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *...
A single dump file is not a lot to go on but you have an incredible number of pre-Windows 7 RTM drivers loading on your system and the issue is almost certainly linked to one or a combination of those older drivers. So...
you need to take some time and determine if there are updates available through the software or hardware vendors responsible for those products
DUMP:
Code:
..................................................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1000009F, {4, 258, fffffa80033ee040, fffff80000b9c510}
Probably caused by : ntkrnlmp.exe ( nt!KiSwapContext+7a )
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
[COLOR=#ff0000][U][B]DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.[/B][/U][/COLOR]
Arguments:
Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
    subsystem.
Arg2: 0000000000000258, Timeout in seconds.
Arg3: fffffa80033ee040, The thread currently holding on to the Pnp lock.
Arg4: fffff80000b9c510
Debugging Details:
------------------
DRVPOWERSTATE_SUBCODE:  4
FAULTING_THREAD:  fffffa80033ee040
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
CURRENT_IRQL:  2
LAST_CONTROL_TRANSFER:  from fffff800034e5f32 to fffff800034e34da
STACK_TEXT:  
fffff880`039d2580 fffff800`034e5f32 : fffffa80`033ee040 fffffa80`033ee040 00000000`00000000 00000000`0000000d : nt!KiSwapContext+0x7a
fffff880`039d26c0 fffff800`034e544a : fffff8a0`000028e0 00000000`00002a18 fffff8a0`00000000 00000000`00000200 : nt!KiCommitThreadWait+0x1d2
fffff880`039d2750 fffff800`0374b214 : fffffa80`00000003 fffff880`039d2a68 00000000`00000001 fffffa80`00000000 : nt!KeWaitForMultipleObjects+0x272
fffff880`039d2a10 fffff800`0387f949 : 00000000`00000000 fffffa80`0379d870 fffff8a0`0f50a1f0 00000000`00000000 : nt!PnpNotifyUserMode+0x158
fffff880`039d2a90 fffff800`0395a951 : 00000000`00000000 00000000`00000000 fffff8a0`0f50a1f0 00000000`00000000 : nt!PnpNotifyUserModeDeviceRemoval+0x49
fffff880`039d2ae0 fffff800`0395b08c : fffff880`039d2cb8 00000000`00000000 fffff8a0`02b7ca00 fffffa80`00000000 : nt!PnpProcessQueryRemoveAndEject+0xb51
fffff880`039d2c20 fffff800`0384434e : 00000000`00000000 fffffa80`037e6210 fffff8a0`0f50a1f0 00000000`00000001 : nt!PnpProcessTargetDeviceEvent+0x4c
fffff880`039d2c50 fffff800`034eb001 : fffff800`0374a998 fffff8a0`0f50a1f0 fffff800`036812b8 fffffa80`033ee040 : nt! ?? ::NNGAKEGL::`string'+0x5b3cb
fffff880`039d2cb0 fffff800`0377bfee : 00000000`00000000 fffffa80`033ee040 00000000`00000080 fffffa80`033dc890 : nt!ExpWorkerThread+0x111
fffff880`039d2d40 fffff800`034d25e6 : fffff880`009e8180 fffffa80`033ee040 fffff880`009f2f40 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`039d2d80 00000000`00000000 : fffff880`039d3000 fffff880`039cd000 fffff880`039d29e0 00000000`00000000 : nt!KxStartSystemThread+0x16
STACK_COMMAND:  .thread 0xfffffa80033ee040 ; kb
FOLLOWUP_IP: 
nt!KiSwapContext+7a
fffff800`034e34da 488d8c2400010000 lea     rcx,[rsp+100h]
SYMBOL_STACK_INDEX:  0
SYMBOL_NAME:  nt!KiSwapContext+7a
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: nt
IMAGE_NAME:  ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP:  4e02aaa3
FAILURE_BUCKET_ID:  X64_0x9F_4_nt!KiSwapContext+7a
BUCKET_ID:  X64_0x9F_4_nt!KiSwapContext+7a
Followup: MachineOwner
DRIVERS that likely require your attention
Code:
[TABLE]
[TR]
[TD]iirsp.sys
[/TD]
[TD]12/13/2005 15:47
[/TD]
[TD]Intel/ICP Raid Storport Driver
[/TD]
[/TR]
[TR]
[TD]nfrd960.sys
[/TD]
[TD]6/6/2006 15:11
[/TD]
[TD]IBM ServeRAID Controller Driver
[/TD]
[/TR]
[TR]
[TD]adpu320.sys
[/TD]
[TD]2/27/2007 18:04
[/TD]
[TD]Adaptec StorPort Ultra320 SCSI system driver
[/TD]
[/TR]
[TR]
[TD]adpahci.sys
[/TD]
[TD]5/1/2007 11:30
[/TD]
[TD]Adaptec SATA support system driver
[/TD]
[/TR]
[TR]
[TD]arc.sys
[/TD]
[TD]5/24/2007 15:27
[/TD]
[TD]Adaptec Storport RAID system driver
[/TD]
[/TR]
[TR]
[TD]zntport.sys
[/TD]
[TD]12/22/2007 2:35
[/TD]
[TD]NTPort Library kernel driver (Zeal SoftStudio)
[/TD]
[/TR]
[TR]
[TD]SiSRaid2.sys
[/TD]
[TD]9/24/2008 12:28
[/TD]
[TD]SiS RAID Stor Miniport Driver
[/TD]
[/TR]
[TR]
[TD]sisraid4.sys
[/TD]
[TD]10/1/2008 15:56
[/TD]
[TD]SiS AHCI Stor-Miniport Driver
[/TD]
[/TR]
[TR]
[TD]adp94xx.sys
[/TD]
[TD]12/5/2008 17:54
[/TD]
[TD]Adaptec SAS/SATA Storport system driver
[/TD]
[/TR]
[TR]
[TD]lsi_fc.sys
[/TD]
[TD]12/9/2008 16:46
[/TD]
[TD]LSI Fusion-MPT FC Driver (StorPort)
[/TD]
[/TR]
[TR]
[TD]arcsas.sys
[/TD]
[TD]1/14/2009 13:27
[/TD]
[TD]Adaptec SAS RAID system driver
[/TD]
[/TR]
[TR]
[TD]ql2300.sys
[/TD]
[TD]1/22/2009 17:05
[/TD]
[TD]QLogic Fibre Channel Stor Miniport Driver
[/TD]
[/TR]
[TR]
[TD]vsmraid.sys
[/TD]
[TD]1/30/2009 19:18
[/TD]
[TD]VIA RAID DRIVER FOR X86-32 - VIA RAID driver
[/TD]
[/TR]
[TR]
[TD]elxstor.sys
[/TD]
[TD]2/3/2009 16:52
[/TD]
[TD]Emulex Storport system driver
[/TD]
[/TR]
[TR]
[TD]stexstor.sys
[/TD]
[TD]2/17/2009 17:03
[/TD]
[TD]Promise SuperTrak EX Series Driver
[/TD]
[/TR]
[TR]
[TD]mcdbus.sys
[/TD]
[TD]2/24/2009 4:34
[/TD]
[TD]MagicISO SCSI Host Controller
[/TD]
[/TR]
[TR]
[TD]amdsbs.sys
[/TD]
[TD]3/20/2009 12:36
[/TD]
[TD]AMD Technology AHCI Compatible Controller Driver
[/TD]
[/TR]
[TR]
[TD]usbfilter.sys
[/TD]
[TD]4/3/2009 5:39
[/TD]
[TD]AMD USB Filter Driver
[/TD]
[/TR]
[TR]
[TD]lsi_scsi.sys
[/TD]
[TD]4/16/2009 16:13
[/TD]
[TD]LSI Fusion-MPT SCSI Driver (StorPort)
[/TD]
[/TR]
[TR]
[TD]HpqKbFiltr.sys
[/TD]
[TD]4/29/2009 7:48
[/TD]
[TD]Hewlett Packard Keyboard Filter Driver
[/TD]
[/TR]
[TR]
[TD]AtiPcie.sys
[/TD]
[TD]5/5/2009 9:00
[/TD]
[TD]ATI PCIE Driver for ATI PCIE chipset
[/TD]
[/TR]
[TR]
[TD]Apfiltr.sys
[/TD]
[TD]5/12/2009 3:38
[/TD]
[TD]Alps Touch Pad Driver
[/TD]
[/TR]
[TR]
[TD]lsi_sas.sys
[/TD]
[TD]5/18/2009 18:20
[/TD]
[TD]LSI Fusion-MPT SAS Driver (StorPort)
[/TD]
[/TR]
[TR]
[TD]lsi_sas2.sys
[/TD]
[TD]5/18/2009 18:31
[/TD]
[TD]LSI SAS Gen2 Driver (StorPort)
[/TD]
[/TR]
[TR]
[TD]megasas.sys
[/TD]
[TD]5/18/2009 19:09
[/TD]
[TD]MEGASAS RAID Controller Driver
[/TD]
[/TR]
[TR]
[TD]ql40xx.sys
[/TD]
[TD]5/18/2009 19:18
[/TD]
[TD]QLogic iSCSI Storport Miniport Driver
[/TD]
[/TR]
[TR]
[TD]MegaSR.sys
[/TD]
[TD]5/18/2009 19:25
[/TD]
[TD]LSI MegaRAID Software RAID Driver
[/TD]
[/TR]
[TR]
[TD]enecir.sys
[/TD]
[TD]5/20/2009 0:08
[/TD]
[TD]ENE CIR Driver for eHome
[/TD]
[/TR]
[TR]
[TD]Rt64win7.sys
[/TD]
[TD]5/22/2009 8:52
[/TD]
[TD]Realtek Network adapter driver
[/TD]
[/TR]
[TR]
[TD]AtiHdmi.sys
[/TD]
[TD]6/5/2009 2:31
[/TD]
[TD]ATI high definition audio multimedia
[/TD]
[/TR]
[TR]
[TD]stwrt64.sys
[/TD]
[TD]6/29/2009 11:52
[/TD]
[TD]IDT PC Audio
[/TD]
[/TR]
[TR]
[TD]atikmdag.sys
[/TD]
[TD]7/2/2009 11:45
[/TD]
[TD]ATI Radeon graphics driver system driver
[/TD]
[/TR]
[/TABLE]
 


Solution
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