factory reset

Hello, new here and hoping someone can help me please, I bought a Sony VAIO which came with Windows 10 (64) but i really dont like it and want to go back to Windows 7 (32) ...i have been trying to boot the USB installation of 7 but it keeps coming back with 'No OS Found' but i know the 7 boot...

About a week ago I got the Unexpected Store Exception BSOD, the very first BSOD I had gotten in almost two years of owning the computer. Following this, I would frequently get both this and Critical Process Died. I tried every solution I could find online, including uninstalled my antivirus...

Bought a new Surface Pro, charged it up and started on set up. I then got the blank screen and spinning circle. Held the power and volume button down together and it rebooted. That was the first issue. Then when I had created a Microsoft account as advised, I tried to download some apps but...

Hello! I'm using Windows 7 Home Premium edition running on an Asus Laptop, purchased approximately in August 2012. I just restored it to factory settings, erasing all data and installing the original version of Windows. Unfortunately, when I try to run Windows Updates it won't work. The...

A while ago on my windows 7 laptop I wanted to upgrade to windows 8 to see how it was. I don't have the money to afford my own windows 8 copy so my friend sent me a download link of their own to install it. Windows 8 was running well for a long time, I had everything perfect for a month and...

hello, In an effort to renew my wifes desktop, I bought a SSD and installed Win10 on it. Everything is fine. Her factory HDD still has her factory winxp on it. I created a 25Gig partition and moved music etc to the storage partition of the winxp hdd. How do I remove winxp ? so just to...

I've had this problem for months now and I'm at a loss about what to do next. I've ran the Windows Diagnostic Tool- multiple times. No change. I've refreshed my PC. No change. I've just recently reset my laptop back to factory settings and still nothing has changed. Honestly, I don't know...

Hey everyone my laptop's mobo was faulty so I sent it for a repair and they had to factory reset the laptop for some reason so now my laptop is back to Windows 8. I tried updating to 8.1 through Windows Store but it always fail, I tried MediaCreationTool and it fail too so now I have no idea...

I'll try to make this as short as possible. It started with the "free" win 10 upgrade that managed to trash my computer. It did offer to revert to my Win7 and managed to do that. But machine freezes up in anywhere from 3 to 5 minutes. After 3 days of computer hell I finally gave up and opted to...

Hi, My Dell laptop has been misbehaving for a while so I decided the only solution was to do a fresh install. Normally I would nuke it, download the iso from Microsoft and re-install. It seems however that MS have pulled the plug on the downloads for OEM windows 7, but I do still have my...

Tried to restore from windows 10 debacle. Ended up trying to reset to factory settings. Now I'm getting missing OS message. Any help would be greatly appreciated. (HP laptop)

I installed Windows 10 on my laptop a few weeks ago, only to discover that the laptop in question is not compatible with Windows 10 which unfortunately Microsoft forgot to mention when I was offered the free upgrade. I have now done a factory reset to return the computer to Windows 7, but I now...

Yeah, so I want to completely start over because my new PC is being laggy and crap. So I selected the 'Reset' option, to completely remove everything. The option like I was 'recycling' rather than keeping the PC. Just wanted to erase everything from the hard drive. Took about 2 hours, as there...

I was trying to update to windows 8.1. I kept getting an error code so I searched up how to fix the error. Someone recommended to someone else with the problem to uninstall the software distribution folder and it worked for multiple people so I tried it to no avail. Along with multiple other...

I really need help upgrading my phone to Windows 10 or revert to Windows 8.1. I am in the insider program and started downloading the Windows 10 OS and it suddenly started restarting constantly. I have tried to hard/ factory reset my phone and tried using the Windows Phone Recovery Tool, but my...

Hello I cant connect to a certain WiFi network. I enter the password, says I cant connect. I turn WiFi off and on, restart my phone and it still doesnt work. I have never had problems with that WiFi before since I factory reset my Windows Phone. Also my phone cant turn off unless I take the...

I am trying to do a system retory/ factory reset. After the computer restarts, it brings me to a kind of boot menu where both my mouse and keyboard are turned off. I cant select any options because of this and im stuck at this screen. Any advice on how to fix this is greatly appreciated:)

I have windows 10 technical preview on my PC. I recently bought a new laptop and tried to use the "Remove Everything and Reinstall Windows" setting. I am now looking at a blue screen that reads: "Automatic Repair couldn't repair your PC Press 'Advanced options' to try other options to repair...

Please help i factory reset my laptop, and reinstalled windows, but when it was reinstalling it would NOT let me change the language, so i carry on hoping i can change it later on, turns out i cant, i keep reading about that i have to go into control panel but nothing is there, also it wont even...

Good morning. Back in 2009 I purchased a dell laptop with XP. I upgraded it to 7home premium. Now being almost 9 years old there is almost no space at all left,even after using duplicate fingers and such. So I copied its entire contents to a external hard drive and am planning to wipe out...