factory reset

I have a Windows 8.1 Asus UX303LA laptop up-to-date on all updates. If I do a shift + restart, it goes to a "Choose Options" screen that includes "Continue", "Use a Device", Troubleshoot" and "Turn Off". If I select "Troubleshoot", the options are, "UEFI Firmware" and "Startup Settings". There...

hi guys, I bought a Lenovo laptop 3 moths ago and it was connecting fine to my wifi network until the day before yesterday.. since then it connects to my wifi network but shows limited connectivity and invalid ip configuration..please help asap things I tried were -resetting the router -changing...

Recently my PC has been having many issues. One issue was that it would freeze the screen with a tint of green and pink after a while of being unused. I attempted to fix this issue myself. What I did was I restored the computer to its factory settings. Everything seemed fine. When I booted it up...

Hi, I currently have an issue with my sound icon showing a x on it, its not muted and the drivers are installed correctly, infact i have tried uninstalling the software and letting windows install its own driver which comes up as a hd device audio device, but the icon still have the cross. if i...

I'll just give you the flat out story: I one day wanting to Factory Reset my Gateway Laptop to clean it entirely. Obviously I backed up some stuff I had to keep and proceeded on to factory reset. All is going good, and then during the factory reset, my computer shuts off. I turn it back on...

Hello, first off im new here so nice to meet everyone. I did a factory reset on my gateway all in one computer (Model is ZX6970) a while back and everything was going good and I got a message that seems pretty common from my research. it says "Windows could not complete the installation. To...

I've been having this problem for a while now, and I stopped using my Windows desktop and started using my Chromebook instead. I just got back into using my desktop again, and I restarted it factory fresh. After installing all possible Windows updates, installing the latest graphics drivers...

Hi all: I recently installed Ubuntu 14.04 as a second OS on my Toshiba Satellite laptop. Long story short, I can no longer boot into Windows 7. I turn on my computer, select Win7 from GRUB, but the screen freezes at the Starting Windows screen. Similarly, when I try and boot into safe mode, it...

Dear Windows Forums, This is my first time posting here as I have found myself caught in an emergency with my laptop. I have purhcased an Asus N550 Laptop with Windows 8 installed already (so I have no CD) merely yesterday, and I believe that I have slipped up somewhere and made a fatal...

So i'm pretty sure that i had a virus so i did a factory reset but i have heard from numerous people that factory reset is a 50/50 chance it got rid of the virus even though my computer is 100x faster than before i just wan't to make sure i get rid of it. So my question is, If i reformat my HDD...

I expect the answer to this is that I'll have to install Windows again, but I wanted to make sure before I open the disk case and waste $80. Details: -Gets to the loading windows screen and crashes just before the four colored balls make contact. The screen freezes for about a tenth of a...

Hi, I have an HP Pavilion laptop with Windows 8. A couple days ago, I experienced very strange things happening to my laptop, and I fear I will have to buy a new one if I don't figure out how to fix it. I got this laptop used from Best Buy about 7 months ago. When I got it, it was full of...

Hi, my Dell Inspiron 15 Laptop has a problem connecting to a wireless network. I can receive internet through a wired connection to my router but the wireless connection does not work. Other devices such as phone and other computers are able to connect wirelessly without a problem. The wireless...

Hello, I have owned an alienware x51 gamin desktop for the past year and a half and I'm considering restoring it to factory default to enhance the performance and fix some issues. Over the years I have been actively installing many 3rd party utilities and apps that have changed system files and...

Hej. Jag kör på en iMac mid 2011 och aldrig arbetat med Windows. Aldrig. Ev granne med en 3 år gammal laptop bad mig igår att hjälpa henne att få igång sitt mejl. Efter två timmar gav vi upp. Jag misstänker att hon har lagt in tio olika mailkonton och tappat bort samtliga lösenord. Jag...

I have a very malicious virus and I want to factory reset my computer. Currently I do not have any system restore points nor do I have a hard copy of my windows 7 os. Is there a way to do this through command prompt because that is basically my only option short of going to the store and...

Hey there, I'm having problems with a HP EliteBook 8570w, I'm having BSODS with the BCCode 00000007e and I'm out of clues now. I did a total reset to factory settings, updated all the outdated drivers and still it occurs. It doesn't happen during the startup of windows (!) it happens randomly...

I am having bsods that occur pretty much randomly(as far as i can tell). when using bluescreenviewer, it says the cause is ntoskrnel.exe. i've zipped the required files(from the pinned thread) together, but i may have missed something. let me know if i did. i've already tried refreshing(for...

Hi, I do not have a Recovery CD from the Acer Recovery Software that you make to reset the pc back to factory default settings.And I then : 1) installed win 8 pro from dvd - and found I could not create a recovery dvd to reset pc back to factory default settings 2) reinstalled win 8 (not pro)...

Daughter has and ASUS X55c-si 30202m that came with windows 8 preinstalled. It has been giving her nothing bu fits, giant pain in the butt, just doesnt run well.( like i cannot get windows defender to start, lots of weird little stuff like that.) but the interface is just horrible for her(metro)...