factory reset

  1. J

    Windows 7 Missing emails and address book after factory image re-install

    After much thought and deliberation I have done a factory image re-install and everything is working just fine however when I re-installed Office and got to run Outlook I could not find the emails and address book that presumably were saved in the back up that I did before the factory image...
  2. J

    Windows 7 ASUS X53E suddenly starts getting blue screens

    I bought an ASUS X53E Notebook about 6 months ago as a spare computer. I have not used it much until about a month ago and it has worked very well. Two days ago it was downloading a video file and a blue screen occurred. I rebooted and after a bit it happened again. I ran system repair which...
  3. D

    Windows 8 Stuck on the "preparing" screen after a factory reset

    Hi, first post here because I didn't know what to do. My Samsung all in one (700a3d) was acting up a bit so I attempted a factory reset to hopefully fix the problem or, at the very least, allow me to remove my information from it so I can return it. Upon starting the reset (about 5-6 hours ago)...
  4. T

    Windows 7 DNS server not responding

    I recently factory restored my computer and after a few days I started having connection issues where I could Download from steam fine but while doing so couldn't access any internet pages. Not sure if that has anything to do with the DNS server issue but the main reason I am looking for help...
  5. T

    Windows 8 how to repair win 8 instillation?

    i have a dell that has recovery partitions on it. it came with windows 8. i deleted the os partition....i was trying to install win 7 32bit on it and i get the error about different partitioning. at this point i am maily trying to get back on win8. if i do a dell system restore...factory reset...
  6. P

    Windows 7 Help Needed To Remove Agent Lockout Program

    My son purchased a used Compaq CQ69 Laptop from Aaron's Rental and after paying it out, a program appeared with information from Aaron's claiming to be locking out unless connected to internet to verify Network (connected but acted as if it wasn't) or to get lockout password from Aaron's...
  7. P

    Windows 7 Windows 7 laptop won't start, Can't install any other OS

    So, Not to long ago my windows 7 laptop started to act up, Going real slow, about half an hour later i got tired of it, and restarted the thing, it then brought up a message telling me to check the disk or something, Doing this did nothing and it failed to start. after a few restarts that...
  8. B

    Windows 8 Lost my tiles + a Firefox issue

    Hi all New to this forum plus Win 8, so bear with me. I have Win 7 on my desktop which I use most of the time, but just got a nice new Asus S56C notebook with Win 8 installed. After eventually figuring out how to revert to the Win 7 desktop I've spent most of my time there, despite the system...
  9. JCM77

    Windows 7 Virus issue- affecting recovery partition?

    Hello, I've been asked to take a look at a computer system earlier this year. The owner had some sort of false FBI warning trying to get money from them. Since I successfully resolved that on another user's computer system, I checked on theirs too. They have what I believe is an HP Pavilion...
  10. J

    Windows 8 System freezes

    Hi, computer: Motherboard: P5Q SE / R Processor: Pentium dual core E3300 Memory: 2GB DDR2 dual Drive: Seagate 250 GB SATA I upgraded system with an assistant to the version Windows 8 The update was successful but the system is no longer stable. Freezes during games, web browsing, file...
  11. J

    Windows 7 Urgent Help. Unknow Error, Even Microsft Dosen'T Know

    While installing windows 8 i ran into an error. It said that this disk is mbr and is needed to be converted to gpt. So I tried formatting it and it said We couldn't create a new partition [error:0xc983c160] <- googled it and no results at all. I went to cmd and tried to convert mbr to gpt...
  12. jgsahm

    Windows 7 Wireless Connection Issues (Full Signal Strength but No Internet)

    So I recently had to reset the router and now all computers/phones/tablets in the house will connect to the wireless and have internet, but my computer will connect but have no internet. It has full signal strength, but when I scroll over networking it always says I have no internet. I have...
  13. H

    Grub Rescue Windows 7

    Hey guys, I know there is a million posts out there on this same topic, but not one explains in detail what to do if you do not have the CD/DVD that came with the PC. I have a Toshiba Satellite A505 running Windows 7 on Intel Core 2 Duo. I had partitioned my 500 GB hard drive and installed...
  14. K

    Windows 7 dbghelp-xfw dll missing when opening Photoshop CS3

    I have a HP touchsmart 600-1370a 64 bit with Win 7 premium installed. I used to run Photoshop CS3 and Photoshop CS6 no problems (both 32bit and 64 bits were installed upon initial installation). Recently my graphic driver was replaced by a HP authorised repairer and as they had problems with the...
  15. T

    Windows 7 Resetting my computer?

    title. i want to reset my computer to when i fist got it. it has windows 7 home premium and is there a download link that i can get to download the OS so it will reset itself?
  16. T

    Windows 7 Resetting my computer?

    title. i want to reset my computer to when i fist got it. it has windows 7 home premium and is there a download link that i can get to download the OS so it will reset itself?
  17. A

    Windows 7 Need help with BSoD on my Inspiron 14R N4010

    Hi all, I'm suffering with the BSoD error for the past few weeks and this often interrupts me in my daily work. I've contact my local service, they said that should be set back to the factory set up. I did it three or four times, nothing's changed, it back again. Please help to solve this...
  18. P

    Windows 7 "Factory Reset" of Vista free upgrade to Win7

    Over the years, I have gained the desire to revert my computer to factory settings, or rather to the state of a brand new computer with a freshly installed OS. The only problem is that my computer doesn't have any of the convenient services that allow a factory reset to happen internally and...
  19. P

    Windows 7 Dvd Drive refusing to read anything

    Allo, My Optiarc DVD RW AD-7203A drive refuses to recognize any sort of media I put within it. I am unsure of when this problem occured (because I rarely use the drive, which begs the question of how in the world can it stop working), but I do know that nothing I have tried has helped me. I've...
  20. S

    Windows 7 Cannot boot from recovery partition

    Hi all, My sister just got a new laptop with 7, then accidentally installed a friend's version of 7 on top of it, thinking it was Microsoft Office. I'm trying to restore to factory settings so she doesn't lose all the software that came with the computer. I know the recovery partition is on...
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