user support

Have an interesting issue with explorer.exe locking up when I try to close photo viewer within several minutes, but only if I open the picture file from the desktop. Opening photos from within a folder anywhere else on the system it opens and closes fine (no need to wait). If I let it sit for...

Hi guyz m new here & hving a small issue pls solve asap Using Dell Laptop And wnt to create wifi hotspot using mypublicwifi app becoz it lite app than connectify bt it always stucks at ''obtaining ip address'' in my android phone and sme times connected by entring manually static ip bt no...

I have Windows 10 32 bit. Today I had to go out so put the computer to sleep. Just as I was doing that something came up and was gone but it had something to do with my Windows Live Mail. When I opened my computer, my inbox was empty and all my folders where I had saved important information...

I have Windows 10 32 bit. I had to reinstall my PSPX5 (my old one was freezing up) and now I don't know how to install Alien Skin plugins. I'm not even sure if I have the correct dll's. My extractor is WinZip but I'd prefer 7zip but I'm having problems downloading it. Any help will be...

How do you put premium onto basic?

Hi A friend just called my and said that when he boots his computer, he gets this message every time. "Critical Error, Can't load Cortana and Start Menu? It then tells him that he needs to log out to fix the problem. When he says OK it logs him out and then reloads, from that point on it...

Hi All, I am quite new to computers and have a very basic understanding. That said I am really enjoying learning and developing. I have a problem setting up my bluetooth speakers. I have had the speaker set up for a little while and it was working brilliantly until a couple of days ago. When...

Hello! I joined the forums due to a problem I am having with my son's PC - We upgraded to windows 10 and everything worked great - better than 7 - he was in heaven and his games played the best they ever did. THEN one morning it wouldn't boot anymore - just en endless PC repair loop where I...

Just had my 1st bsod in over 2 years. Happened after I restarted Windows 10 Pro x64 after getting a update from the store for the Xbox app. Only other new software on pc is Bitdefender Internet Security 2016. That's been on my pc since Friday after removing BIS 2015 before installing BIS 2016...

Hi. I'm on the account settings, and the link to "Sign into a microsoft account" isn't working from the menu. Any suggestions?

Hi Whenever I try to play this movie file that I bought from the Microsoft store. I get windows media player encountered a problem while playing the file. There is no error code. can anyone tell me how to fix this ? Thank you

After installing windows 10, the stock calender and mail app keep closing after 5 to 10 seconds after I clicked them open. Any fix?

Hi guyz, I am in serious trouble....I installed window 10, 3 days back and after installing some graphic drivers it was just awesome.Today when I staarted my laptop, the window booted slowly and then when I signed up there was a black screen with a movable cursor. You know what's serious? I...

Hi guys, I've a HP All-in-one Model no: 23-K315na; Win8.1; Fully patched; All Drivers up-2-date; 16GB Ram; 1TB Hard Disk; Free Space 635GB; Pictures folder has 159GB (I'm an amateur Photographer!) Eset Smart Security v8; scanned clean; also scanned with MWB clean PROBLEM: When I open the...

I think I posted the original in the wrong thread so I decided to post it here also. Sorry for the double post. Hi. I tried to install Windows 10 today, but failed three times. I'm running Windows 7 64. I went through the process of downloading and installing Windows 10. I get a window asking...

Hi everyone, I wonder if anyone more knowledgeable than me can help me with a problem with Windows 7 Home Premium. This morning I finally allowed my laptop to do its system update and restart (after a day or two of postponing), but when it was completed I noticed some weird issues. Corrupt...

Good evening, Have just completed a while ago, the above program. No idea really as to why I ran that particular program. I was simply looking for ideas as to perhaps give my newish PC a shot in the arm as it had become rather sluggish over the 5 months I have had it. Being a retired old...

Hey , I had a problem installing some softwares such a google chrome on a drive but not the primary one winfows used as preferred (c:) My os is 8.1,i need to have the on another partition... Sent from my GT-I9500 using Tapatalk

Hi, suddenly the attached popup pops every time I click on the mouse in IE on any site. I formatted C:\ recently & installed win8 pro with my DVD & upgraded to w8.1pro online. Can you help please ............thanx ........nick PS. sorry for 2 fotos, cannot delete one. Home build, Asus P5K...

Hi I currently have Windows 8.1 and I have a issue with some updates that are required for the Windows 10 Upgrade. At the moment i can't install KB3035583 as it seems that I already it installed due to that I have the files when Microsoft releashed a update to upgrade to Windows 10 Technical...