user support

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    Windows 8 Windows 8.1 Desktop Icon Help

    All my icons on the desktop has a (document icon?) on top of them. I've tried to delete the IconCache.db and rebooted to no avail. Any suggestions? Here is a snapshot.
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    problem in Frontpage 2003

    I use Frontpage 2003. REcently it decided to start adding format symbols to my design page. How do I get red of them?
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    Windows 8 Please help with suspected malware issue "http://127.0.0.1:8080/proxy.pac"

    Hi all. I am really hoping someone here can help me with a rather annoying issue i am currently experiencing. For some time now my windows explorer has not worked and would simple tell me "this page cannot be displayed". I have tried everything to try and fix this but have not been able to as of...
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    Windows 10 Confused - Want to set up storage space - All look like 1 drive

    An answer to this question may clear up my confusion: Can the C: drive be part of a pool, having all drives (including the c: drive) look like 1 drive? If so, how do I do that? I created a storage space, but it made me set it up as drive D:, and I see no way to combine it with C:. To clarify...
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    Windows 10 microsoft act. - why does pw work sometimes and not at

    I know this makes no sense whatsoever - but here goes. I'm sure the microsoft act. pw is valid - whenever i go to a microsoft act. sign in box, it worksHere's what doesn't make any sense: I'm supposed to already have an account. whenever i open the win 10 start menu and click on "mail", i...
  6. Windows 10 Win10 runs slow from startup

    Lately my elderly dad's machine has been taking a really, really long time to get started, and everything runs slow for a good while after startup. This is on an HP Pavilion HPE, model h8-1114, which originally had Win7 on it but that he let update itself to Win10. What should I be looking...
  7. Windows 10 Set Associations File in Windows 10 64bit

    I am running Windows 10 Pro on an i7 Dual Core 3.5mb with 16gb memory on an Aesus Box. I have Adobe Acrobat 10 installed on my system. Adobe Reader XI is also installed (by some program) on my system, and is the default programs for .pdf files. I have accessed the Set Associations File through...
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    Windows 7 Windows Live Mail

    I have an unset message that I just want to delete, but the only option is to "send now". How do I get rid of it? I have tried, but no success. Hope someone can help. Thank you
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    Windows 10 computer has no sound

    My computer cant make no sound it reproduce music and vídeos but without áudio,the green áudio meter on the mixer goes up but no sound is played,my áudio devices are the following AMD High defintion áudio device and IDT High definition áudio codec and both of them are connected according to HP...
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    Windows 7 emails 'lost' from hotmail

    I have windows 7 and have had hotmail for many tears and several hundred (thousands) of emails... I logged in earlier today from my pc (I do log in several times a day) and all of the emails have gone... seems to be some connection with 'outlook' I then logged in using my kindle.... and the...
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    Windows 10 Hovering text on my screen

    I have a hovering text on my screen that is coming from another window ( another opened Chrome window ) Why does it happen, and how can i get rid of it without rebooting ?
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    Windows 7 Windows 7 Print Spooler will not start for anything!

    I have Windows 7 Home Premium and I cannot get the print spooler to start or stay started. I have tried the regedit, cmd. , Services.msc, Msconfig. to no avail. It's bizarre. I tried installing a new printer and it printed the text page ok but refuses to communicate or recognize the printer. It...
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    Windows 7 Windows Essentials Problem

    Having some problems trying to get Essentials 2012 to work i try to install photo gallery but when i try to start i get the dll error and saying reinstall but cant because it says its already installed. Essestials does not show up in the program list so i have to use revo uninstaller hunter mode...
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    Windows 7 Explorere.exe apphang B1 when closing Photoviewer

    Have an interesting issue with explorer.exe locking up when I try to close photo viewer within several minutes, but only if I open the picture file from the desktop. Opening photos from within a folder anywhere else on the system it opens and closes fine (no need to wait). If I let it sit for...
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    Windows 8 Hotspot Query Action Required Urgently

    Hi guyz m new here & hving a small issue pls solve asap Using Dell Laptop And wnt to create wifi hotspot using mypublicwifi app becoz it lite app than connectify bt it always stucks at ''obtaining ip address'' in my android phone and sme times connected by entring manually static ip bt no...
  16. Windows 10 Restore to earlier part of the day

    I have Windows 10 32 bit. Today I had to go out so put the computer to sleep. Just as I was doing that something came up and was gone but it had something to do with my Windows Live Mail. When I opened my computer, my inbox was empty and all my folders where I had saved important information...
  17. Windows 10 Help for installing Alien Skin plugins in Windows 10 32 bit

    I have Windows 10 32 bit. I had to reinstall my PSPX5 (my old one was freezing up) and now I don't know how to install Alien Skin plugins. I'm not even sure if I have the correct dll's. My extractor is WinZip but I'd prefer 7zip but I'm having problems downloading it. Any help will be...
  18. Windows 7 Basic to premium without wiping

    How do you put premium onto basic?
  19. Windows 10 Critical Error, can't load Cortana and Start Menu?

    Hi A friend just called my and said that when he boots his computer, he gets this message every time. "Critical Error, Can't load Cortana and Start Menu? It then tells him that he needs to log out to fix the problem. When he says OK it logs him out and then reloads, from that point on it...
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    Windows 7 Bluetooth Speakers Issues With Windows 7

    Hi All, I am quite new to computers and have a very basic understanding. That said I am really enjoying learning and developing. I have a problem setting up my bluetooth speakers. I have had the speaker set up for a little while and it was working brilliantly until a couple of days ago. When...