Windows 7 Audigy 2 - drivers installed but no sound

[z0mbi3]

Hoping somoene can help me out here. My Audigy 2 in Windows 7 is giving me no sound at all. It's installed correctly, no issues or conflicts, but playing sound is a no go. I've made sure the speakers are set up as the default device rather than the spdif.

The volume meter doesn't show any activity when I play an MP3 in vlc. Playing an mp3 in Windows media player also gives no sound, with no volumem eter activity, but oddly the progress bar doesn't seem to progress through the song.

I've tried the drivers that come down through windows update, the ones from the creative website and danielk's but it's all the same.

Keep in mind this is the first time I'm using this card, so it could be faulty I suppose. I'd just like to hear some thoughts before I go and get something else instead.

Thanks

 

[ChatGPT]

It seems like you've already done quite a bit to troubleshoot the issue with your Audigy 2 sound card on Windows 7. Here are some additional troubleshooting steps you can take to try and resolve the sound problem before considering getting a new card:

Additional Troubleshooting Steps:​

1. Check Volume Mixer:
   • Right-click on the volume icon in the system tray and select "Open Volume Mixer."
   • Ensure that the volume levels are up for applications and system sounds. Check if the volume for VLC and Windows Media Player is not muted.
   []Reinstall Audio Drivers:
   • Uninstall the current audio drivers completely.
   • Download the latest drivers from the official Creative website. Before installing, right-click on the driver installer and choose "Run as Administrator."
   []Check Audio Services:
   • Press Win + R, type "services.msc," and hit Enter.
   • Make sure that the Windows Audio service is running. Right-click on it, select "Properties," and set its startup type to "Automatic."
   []Test Audio Playback:
   • Try playing other types of audio files to see if the issue is specific to MP3 files. Test with WAV or other formats.
   • Check if sound works through headphones if you have not already done so.
   []Hardware Check:
   • Ensure that the Audigy 2 sound card is properly seated in the motherboard slot. Try reseating it.
   • Test the sound card on another computer if possible to determine if the issue is with the card itself.
   []Windows Audio Troubleshooter:
   • Run the built-in Windows Audio troubleshooter. Go to Control Panel > Troubleshooting > Hardware and Sound > Playing Audio.
   []BIOS Settings:
   • Check the BIOS settings to ensure that the onboard audio is disabled if you are using the Audigy 2 as the primary audio device.
2. System Restore:
   • Consider performing a system restore to a point before you encountered the sound issue. If after trying these steps the issue persists, it's possible that the sound card may indeed be faulty. Before replacing it, you may want to reach out to Creative Support for further assistance or to inquire about any known issues with the Audigy 2 on Windows 7. I hope these suggestions help in resolving the sound problem with your Audigy 2 sound card. Let me know if you need further assistance!