Windows 7 Bluescreen/Bugcode issue with a Windows 7 laptop

arquitecto · Feb 7, 2012

I have a laptop running Windows 7 and it has crashed several times with the appearance of the blue-screen. Attached please find a zip file containing the files found in the Minidump folder.
Preceding each crash, the screen begins to flicker and sometimes even shows static (ironically, it is doing this just as I type here).
BTW, the Power option is set to Basic and I have already attempted the uninstallation of the USB drivers (I am using a wireless mouse).

What could be causing this?

Thanks

Elmer · Feb 9, 2012

Hi arquitecto and Welcome to The Forum.

STOP 0x000000FE: BUGCODE_USB_DRIVER
Usual causes: USB device driver

Your latest dump file lists usbvideo.sys as the probable cause.
This is a Windows System file and for it to be the cause of your crash is highly unlikely.
Old and incompatible drivers can and do cause issues with Windows 7, often giving false error codes.
Random stop codes can often indicate hardware issues.

As a Priority:

sptd.sys Sun Feb 27 19:29:52 2011 The sptd.sys driver is notorious for causing BSOD's with Windows 7. It's a driver used and installed along with Daemon Tools and Alcohol 120 which you'll also have to uninstall.
Then use the correct (32bit or 64bit) download from Link Removed to uninstall the SPTD.SYS driver.
Make sure to select the uninstall button! DO NOT SELECT INSTALL!!

Apart from mouse / keyboard, what other devices are plugged in to your USB ports? Do you have a range of items that you connect / disconnect frequently through the USB?

Drivers that pre-date Windows 7. Update:

GEARAspiWDM.sys Mon May 18 13:17:04 2009 Gear Software CD-ROM Class Filter Driver v4.019.1 (Oct 2011). Also loads with iTunes

CtClsFlt.sys Mon Jun 15 06:06:41 2009 Creative Camera Class Upper Filter Driver

Drivers with Updates:

Rt64win7.sys Thu Aug 20 17:05:06 2009 Link Removed If you're unsure about manually installing drivers then choose the Win7 and WinServer 2008 R2 Auto Installation Program (SID:1483XXX) option to download.

RTKVHD64.sys Fri Oct 02 12:09:59 2009 Link Removed

bcmwl664.sys Tue Dec 08 16:10:06 2009 Link Removed

Bugcheck Analysis:

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

BUGCODE_USB_DRIVER (fe)
USB Driver bugcheck, first parameter is USB bugcheck code.
Arguments:
Arg1: 0000000000000008, USBBUGCODE_RESERVED_USBHUB
Arg2: 0000000000000006, USBHUB_TRAP_FATAL_TIMEOUT
Arg3: 0000000000000005, TimeoutCode: Timeout_PCE_Suspend_Action3 - PortData->PortSuspendEvent
Arg4: fffffa8005790160, TimeoutContext - PortData

Debugging Details:

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xFE

PROCESS_NAME:  System

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff880046d6a60 to fffff80002e8f640

STACK_TEXT:  
fffff880`033c4c18 fffff880`046d6a60 : 00000000`000000fe 00000000`00000008 00000000`00000006 00000000`00000005 : nt!KeBugCheckEx
fffff880`033c4c20 fffff800`03185f33 : fffffa80`0589b050 00000000`00000001 ffffffff`dc3a58a0 fffff800`0302c658 : usbhub!UsbhHubProcessChangeWorker+0xec
fffff880`033c4c80 fffff800`02e99a21 : fffff800`0302c600 fffff800`03185f01 fffffa80`03b63600 fffff800`0302c658 : nt!IopProcessWorkItem+0x23
fffff880`033c4cb0 fffff800`0312ccce : 27c1ab7a`fc175bae fffffa80`03b63680 00000000`00000080 fffffa80`03b4d9e0 : nt!ExpWorkerThread+0x111
fffff880`033c4d40 fffff800`02e80fe6 : fffff880`031d3180 fffffa80`03b63680 fffff880`031ddfc0 49db77cf`9b7ef56a : nt!PspSystemThreadStartup+0x5a
fffff880`033c4d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_IP: 
usbhub!UsbhHubProcessChangeWorker+ec
fffff880`046d6a60 cc              int     3

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  usbhub!UsbhHubProcessChangeWorker+ec

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: usbhub

IMAGE_NAME:  usbhub.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ce7a68e

FAILURE_BUCKET_ID:  X64_0xFE_usbhub!UsbhHubProcessChangeWorker+ec

BUCKET_ID:  X64_0xFE_usbhub!UsbhHubProcessChangeWorker+ec

Followup: MachineOwner

Drivers:

Code:

fffff880`01000000 fffff880`01057000   ACPI     ACPI.sys     Sat Nov 20 09:19:16 2010 (4CE79294)
fffff880`02e09000 fffff880`02e92000   afd      afd.sys      Sat Nov 20 09:23:27 2010 (4CE7938F)
fffff880`04a10000 fffff880`04a26000   AgileVpn AgileVpn.sys Tue Jul 14 01:10:24 2009 (4A5BCCF0)
fffff880`00de3000 fffff880`00dee000   amdxata  amdxata.sys  Fri Mar 19 16:18:18 2010 (4BA3A3CA)
fffff880`0526c000 fffff880`052b4000   Apfiltr  Apfiltr.sys  Wed Sep 16 13:47:47 2009 (4AB0DE73)
fffff880`0672c000 fffff880`06737000   asyncmac asyncmac.sys Tue Jul 14 01:10:13 2009 (4A5BCCE5)
fffff880`00fe2000 fffff880`00feb000   atapi    atapi.sys    Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`00da9000 fffff880`00dd3000   ataport  ataport.SYS  Sat Nov 20 09:19:15 2010 (4CE79293)
fffff960`00940000 fffff960`009a1000   ATMFD    ATMFD.DLL    unavailable (00000000)
fffff880`00ee6000 fffff880`00ef2000   BATTC    BATTC.SYS    Tue Jul 14 00:31:01 2009 (4A5BC3B5)
fffff880`052db000 fffff880`055c9000   bcmwl664 bcmwl664.sys Tue Dec 08 16:10:06 2009 (4B1E7A5E)
fffff880`01846000 fffff880`0184d000   Beep     Beep.SYS     Tue Jul 14 01:00:13 2009 (4A5BCA8D)
fffff880`01463000 fffff880`01474000   blbdrive blbdrive.sys Tue Jul 14 00:35:59 2009 (4A5BC4DF)
fffff880`02ac9000 fffff880`02ae7000   bowser   bowser.sys   Tue Jul 14 00:23:50 2009 (4A5BC206)
fffff960`006e0000 fffff960`00707000   cdd      cdd.dll      unavailable (00000000)
fffff880`01813000 fffff880`0183d000   cdrom    cdrom.sys    Sat Nov 20 09:19:20 2010 (4CE79298)
fffff880`00ef3000 fffff880`00fb3000   CI       CI.dll       Sat Nov 20 13:12:36 2010 (4CE7C944)
fffff880`01ba7000 fffff880`01bd7000   CLASSPNP CLASSPNP.SYS Sat Nov 20 09:19:23 2010 (4CE7929B)
fffff880`00cef000 fffff880`00d4d000   CLFS     CLFS.SYS     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`040a1000 fffff880`040a5500   CmBatt   CmBatt.sys   Tue Jul 14 00:31:03 2009 (4A5BC3B7)
fffff880`01527000 fffff880`01599000   cng      cng.sys      Thu Nov 17 04:23:17 2011 (4EC48C35)
fffff880`011f5000 fffff880`011fe000   compbatt compbatt.sys Tue Jul 14 00:31:02 2009 (4A5BC3B6)
fffff880`04a00000 fffff880`04a10000   CompositeBus CompositeBus.sys Sat Nov 20 10:33:17 2010 (4CE7A3ED)
fffff880`02319000 fffff880`02327000   crashdmp crashdmp.sys Tue Jul 14 01:01:01 2009 (4A5BCABD)
fffff880`02246000 fffff880`022702a0   CtClsFlt CtClsFlt.sys Mon Jun 15 06:06:41 2009 (4A35D6E1)
fffff880`022ac000 fffff880`022be000   dc3d     dc3d.sys     Wed May 18 09:07:24 2011 (4DD37E3C)
fffff880`01445000 fffff880`01463000   dfsc     dfsc.sys     Sat Nov 20 09:26:31 2010 (4CE79447)
fffff880`02fe8000 fffff880`02ff7000   discache discache.sys Tue Jul 14 00:37:18 2009 (4A5BC52E)
fffff880`01b91000 fffff880`01ba7000   disk     disk.sys     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`04770000 fffff880`04792000   drmk     drmk.sys     Tue Jul 14 02:01:25 2009 (4A5BD8E5)
fffff880`02327000 fffff880`02333000   dump_dumpata dump_dumpata.sys Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`0233e000 fffff880`02351000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 00:21:51 2009 (4A5BC18F)
fffff880`02333000 fffff880`0233e000   dump_msahci dump_msahci.sys Sat Nov 20 10:33:58 2010 (4CE7A416)
fffff880`047ed000 fffff880`047f9000   Dxapi    Dxapi.sys    Tue Jul 14 00:38:28 2009 (4A5BC574)
fffff880`040a7000 fffff880`0419b000   dxgkrnl  dxgkrnl.sys  Sat Nov 20 09:50:50 2010 (4CE799FA)
fffff880`0419b000 fffff880`041e1000   dxgmms1  dxgmms1.sys  Sat Nov 20 09:49:53 2010 (4CE799C1)
fffff880`00c4c000 fffff880`00c60000   fileinfo fileinfo.sys Tue Jul 14 00:34:25 2009 (4A5BC481)
fffff880`00c00000 fffff880`00c4c000   fltmgr   fltmgr.sys   Sat Nov 20 09:19:24 2010 (4CE7929C)
fffff880`015aa000 fffff880`015b4000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 00:19:45 2009 (4A5BC111)
fffff880`01b57000 fffff880`01b91000   fvevol   fvevol.sys   Sat Nov 20 09:24:06 2010 (4CE793B6)
fffff880`01a64000 fffff880`01aae000   fwpkclnt fwpkclnt.sys Sat Nov 20 09:21:37 2010 (4CE79321)
fffff880`052c3000 fffff880`052d0000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 13:17:04 2009 (4A1151C0)
fffff800`033f9000 fffff800`03442000   hal      hal.dll      Sat Nov 20 13:00:25 2010 (4CE7C669)
fffff880`04067000 fffff880`0408b000   HDAudBus HDAudBus.sys Sat Nov 20 10:43:42 2010 (4CE7A65E)
fffff880`041e1000 fffff880`041f2000   HECIx64  HECIx64.sys  Thu Sep 17 20:54:16 2009 (4AB293E8)
fffff880`022d5000 fffff880`022ee000   HIDCLASS HIDCLASS.SYS Sat Nov 20 10:43:49 2010 (4CE7A665)
fffff880`022be000 fffff880`022c6080   HIDPARSE HIDPARSE.SYS Tue Jul 14 01:06:17 2009 (4A5BCBF9)
fffff880`022c7000 fffff880`022d5000   hidusb   hidusb.sys   Sat Nov 20 10:43:49 2010 (4CE7A665)
fffff880`02a00000 fffff880`02ac9000   HTTP     HTTP.sys     Sat Nov 20 09:24:30 2010 (4CE793CE)
fffff880`01b4e000 fffff880`01b57000   hwpolicy hwpolicy.sys Sat Nov 20 09:18:54 2010 (4CE7927E)
fffff880`0523f000 fffff880`0525d000   i8042prt i8042prt.sys Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`04a94000 fffff880`051fcfc0   igdkmd64 igdkmd64.sys Fri Oct 30 19:23:10 2009 (4AEB3D1E)
fffff880`055d6000 fffff880`055fb180   Impcd    Impcd.sys    Mon Oct 26 20:39:41 2009 (4AE6090D)
fffff880`04792000 fffff880`047d0000   IntcDAud IntcDAud.sys Sat Sep 26 15:42:55 2009 (4ABE286F)
fffff880`0408b000 fffff880`040a1000   intelppm intelppm.sys Tue Jul 14 00:19:25 2009 (4A5BC0FD)
fffff880`0525d000 fffff880`0526c000   kbdclass kbdclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`022ee000 fffff880`022fc000   kbdhid   kbdhid.sys   Sat Nov 20 10:33:25 2010 (4CE7A3F5)
fffff800`00bcb000 fffff800`00bd5000   kdcom    kdcom.dll    Tue Jul 14 02:31:07 2009 (4A5BDFDB)
fffff880`04605000 fffff880`04648000   ks       ks.sys       Sat Nov 20 10:33:23 2010 (4CE7A3F3)
fffff880`0150c000 fffff880`01527000   ksecdd   ksecdd.sys   Thu Nov 17 03:48:13 2011 (4EC483FD)
fffff880`01600000 fffff880`0162b000   ksecpkg  ksecpkg.sys  Thu Nov 17 04:23:44 2011 (4EC48C50)
fffff880`05df1000 fffff880`05df6200   ksthunk  ksthunk.sys  Tue Jul 14 01:00:19 2009 (4A5BCA93)
fffff880`023a3000 fffff880`023b8000   lltdio   lltdio.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`0235f000 fffff880`02382000   luafv    luafv.sys    Tue Jul 14 00:26:13 2009 (4A5BC295)
fffff880`00c8c000 fffff880`00cdb000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Nov 20 13:03:51 2010 (4CE7C737)
fffff880`067bf000 fffff880`067cd000   monitor  monitor.sys  Tue Jul 14 00:38:52 2009 (4A5BC58C)
fffff880`052b4000 fffff880`052c3000   mouclass mouclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`022fc000 fffff880`02309000   mouhid   mouhid.sys   Tue Jul 14 01:00:20 2009 (4A5BCA94)
fffff880`00fc8000 fffff880`00fe2000   mountmgr mountmgr.sys Sat Nov 20 09:19:21 2010 (4CE79299)
fffff880`0162b000 fffff880`0165c000   MpFilter MpFilter.sys Wed Sep 15 01:19:28 2010 (4C901110)
fffff880`05e8d000 fffff880`05e9d000   MpNWMon  MpNWMon.sys  Wed Sep 15 01:19:30 2010 (4C901112)
fffff880`02b73000 fffff880`02b8b000   mpsdrv   mpsdrv.sys   Tue Jul 14 01:08:25 2009 (4A5BCC79)
fffff880`02b8b000 fffff880`02bb8000   mrxsmb   mrxsmb.sys   Sat Nov 20 09:27:41 2010 (4CE7948D)
fffff880`05e1c000 fffff880`05e69000   mrxsmb10 mrxsmb10.sys Sat Nov 20 09:26:53 2010 (4CE7945D)
fffff880`05e69000 fffff880`05e8d000   mrxsmb20 mrxsmb20.sys Sat Nov 20 09:26:47 2010 (4CE79457)
fffff880`00feb000 fffff880`00ff6000   msahci   msahci.sys   Sat Nov 20 10:33:58 2010 (4CE7A416)
fffff880`015b4000 fffff880`015bf000   Msfs     Msfs.SYS     Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`01060000 fffff880`0106a000   msisadrv msisadrv.sys Tue Jul 14 00:19:26 2009 (4A5BC0FE)
fffff880`014ae000 fffff880`0150c000   msrpc    msrpc.sys    Sat Nov 20 09:21:56 2010 (4CE79334)
fffff880`02fdd000 fffff880`02fe8000   mssmbios mssmbios.sys Tue Jul 14 00:31:10 2009 (4A5BC3BE)
fffff880`01b3c000 fffff880`01b4e000   mup      mup.sys      Tue Jul 14 00:23:45 2009 (4A5BC201)
fffff880`01692000 fffff880`01785000   ndis     ndis.sys     Sat Nov 20 09:23:30 2010 (4CE79392)
fffff880`041f2000 fffff880`041fe000   ndistapi ndistapi.sys Tue Jul 14 01:10:00 2009 (4A5BCCD8)
fffff880`02b3e000 fffff880`02b51000   ndisuio  ndisuio.sys  Sat Nov 20 10:50:08 2010 (4CE7A7E0)
fffff880`04a4a000 fffff880`04a79000   ndiswan  ndiswan.sys  Sat Nov 20 10:52:32 2010 (4CE7A870)
fffff880`0471e000 fffff880`04733000   NDProxy  NDProxy.SYS  Sat Nov 20 10:52:20 2010 (4CE7A864)
fffff880`02eeb000 fffff880`02efa000   netbios  netbios.sys  Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff880`01400000 fffff880`01445000   netbt    netbt.sys    Sat Nov 20 09:23:18 2010 (4CE79386)
fffff880`01785000 fffff880`017e5000   NETIO    NETIO.SYS    Sat Nov 20 09:23:13 2010 (4CE79381)
fffff880`06717000 fffff880`0672c000   NisDrvWFP NisDrvWFP.sys Wed Sep 15 01:20:25 2010 (4C901149)
fffff880`015bf000 fffff880`015d0000   Npfs     Npfs.SYS     Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`02fd1000 fffff880`02fdd000   nsiproxy nsiproxy.sys Tue Jul 14 00:21:02 2009 (4A5BC15E)
fffff800`02e0f000 fffff800`033f9000   nt       ntkrnlmp.exe Sat Nov 20 09:30:02 2010 (4CE7951A)
fffff880`0123f000 fffff880`013e2000   Ntfs     Ntfs.sys     Sat Nov 20 09:20:57 2010 (4CE792F9)
fffff880`0183d000 fffff880`01846000   Null     Null.SYS     Tue Jul 14 00:19:37 2009 (4A5BC109)
fffff880`02aeb000 fffff880`02b3e000   nwifi    nwifi.sys    Tue Jul 14 01:07:23 2009 (4A5BCC3B)
fffff880`02e9b000 fffff880`02ec1000   pacer    pacer.sys    Sat Nov 20 10:52:18 2010 (4CE7A862)
fffff880`011e0000 fffff880`011f5000   partmgr  partmgr.sys  Sat Nov 20 09:20:00 2010 (4CE792C0)
fffff880`00eb3000 fffff880`00ee6000   pci      pci.sys      Sat Nov 20 09:19:11 2010 (4CE7928F)
fffff880`00dd3000 fffff880`00de3000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`01599000 fffff880`015aa000   pcw      pcw.sys      Tue Jul 14 00:19:27 2009 (4A5BC0FF)
fffff880`05e9d000 fffff880`05f43000   peauth   peauth.sys   Tue Jul 14 02:01:19 2009 (4A5BD8DF)
fffff880`02309000 fffff880`02319000   point64  point64.sys  Wed May 18 09:07:20 2011 (4DD37E38)
fffff880`04733000 fffff880`04770000   portcls  portcls.sys  Tue Jul 14 01:06:27 2009 (4A5BCC03)
fffff880`00cdb000 fffff880`00cef000   PSHED    PSHED.dll    Tue Jul 14 02:32:23 2009 (4A5BE027)
fffff880`00c60000 fffff880`00c6be00   PxHlpa64 PxHlpa64.sys Wed Jun 24 00:16:35 2009 (4A416253)
fffff880`04a26000 fffff880`04a4a000   rasl2tp  rasl2tp.sys  Sat Nov 20 10:52:34 2010 (4CE7A872)
fffff880`04a79000 fffff880`04a94000   raspppoe raspppoe.sys Tue Jul 14 01:10:17 2009 (4A5BCCE9)
fffff880`01200000 fffff880`01221000   raspptp  raspptp.sys  Sat Nov 20 10:52:31 2010 (4CE7A86F)
fffff880`01221000 fffff880`0123b000   rassstp  rassstp.sys  Tue Jul 14 01:10:25 2009 (4A5BCCF1)
fffff880`02f80000 fffff880`02fd1000   rdbss    rdbss.sys    Sat Nov 20 09:27:51 2010 (4CE79497)
fffff880`017e5000 fffff880`017ee000   RDPCDD   RDPCDD.sys   Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`017ee000 fffff880`017f7000   rdpencdd rdpencdd.sys Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`017f7000 fffff880`01800000   rdprefmp rdprefmp.sys Tue Jul 14 01:16:35 2009 (4A5BCE63)
fffff880`01b02000 fffff880`01b3c000   rdyboost rdyboost.sys Sat Nov 20 09:43:10 2010 (4CE7982E)
fffff880`02b51000 fffff880`02b69000   rspndr   rspndr.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`05200000 fffff880`0523f000   Rt64win7 Rt64win7.sys Thu Aug 20 17:05:06 2009 (4A8D7432)
fffff880`05c08000 fffff880`05df0980   RTKVHD64 RTKVHD64.sys Fri Oct 02 12:09:59 2009 (4AC5DF87)
fffff880`05f43000 fffff880`05f4e000   secdrv   secdrv.SYS   Wed Sep 13 14:18:38 2006 (4508052E)
fffff880`01afa000 fffff880`01b02000   spldr    spldr.sys    Mon May 11 17:56:27 2009 (4A0858BB)
fffff880`0106d000 fffff880`011d3000   sptd     sptd.sys     Sun Feb 27 19:29:52 2011 (4D6AA630)
fffff880`0667e000 fffff880`06717000   srv      srv.sys      Sat Nov 20 09:28:05 2010 (4CE794A5)
fffff880`05f91000 fffff880`05ffc000   srv2     srv2.sys     Sat Nov 20 09:27:43 2010 (4CE7948F)
fffff880`05f4e000 fffff880`05f7f000   srvnet   srvnet.sys   Sat Nov 20 09:27:20 2010 (4CE79478)
fffff880`052d9000 fffff880`052da480   swenum   swenum.sys   Tue Jul 14 01:00:18 2009 (4A5BCA92)
fffff880`01860000 fffff880`01a64000   tcpip    tcpip.sys    Sat Nov 20 09:25:52 2010 (4CE79420)
fffff880`05f7f000 fffff880`05f91000   tcpipreg tcpipreg.sys Sat Nov 20 10:51:48 2010 (4CE7A844)
fffff880`015f2000 fffff880`015ff000   TDI      TDI.SYS      Sat Nov 20 09:22:06 2010 (4CE7933E)
fffff880`015d0000 fffff880`015f2000   tdx      tdx.sys      Sat Nov 20 09:21:54 2010 (4CE79332)
fffff880`02f6c000 fffff880`02f80000   termdd   termdd.sys   Sat Nov 20 11:03:40 2010 (4CE7AB0C)
fffff960`00570000 fffff960`0057a000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`01474000 fffff880`0149a000   tunnel   tunnel.sys   Sat Nov 20 10:51:50 2010 (4CE7A846)
fffff880`04648000 fffff880`0465a000   umbus    umbus.sys    Sat Nov 20 10:44:37 2010 (4CE7A695)
fffff880`047d0000 fffff880`047ed000   usbccgp  usbccgp.sys  Sat Nov 20 10:44:03 2010 (4CE7A673)
fffff880`04686000 fffff880`04687f00   USBD     USBD.SYS     Tue Jul 14 01:06:23 2009 (4A5BCBFF)
fffff880`04000000 fffff880`04011000   usbehci  usbehci.sys  Sat Nov 20 10:43:54 2010 (4CE7A66A)
fffff880`046c4000 fffff880`0471e000   usbhub   usbhub.sys   Sat Nov 20 10:44:30 2010 (4CE7A68E)
fffff880`04011000 fffff880`04067000   USBPORT  USBPORT.SYS  Sat Nov 20 10:44:00 2010 (4CE7A670)
fffff880`04677000 fffff880`04686000   usbrpm   usbrpm.sys   Sat Nov 20 11:37:19 2010 (4CE7B2EF)
fffff880`06765000 fffff880`06792280   usbvideo usbvideo.sys Sat Nov 20 10:44:34 2010 (4CE7A692)
fffff880`011d3000 fffff880`011e0000   vdrvroot vdrvroot.sys Tue Jul 14 01:01:31 2009 (4A5BCADB)
fffff880`0184d000 fffff880`0185b000   vga      vga.sys      Tue Jul 14 00:38:47 2009 (4A5BC587)
fffff880`0165c000 fffff880`01681000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 00:38:51 2009 (4A5BC58B)
fffff880`00fb3000 fffff880`00fc8000   volmgr   volmgr.sys   Sat Nov 20 09:19:28 2010 (4CE792A0)
fffff880`00d4d000 fffff880`00da9000   volmgrx  volmgrx.sys  Sat Nov 20 09:20:43 2010 (4CE792EB)
fffff880`01aae000 fffff880`01afa000   volsnap  volsnap.sys  Sat Nov 20 09:20:08 2010 (4CE792C8)
fffff880`04688000 fffff880`046c4000   vpchbus  vpchbus.sys  Sat Nov 20 11:35:38 2010 (4CE7B28A)
fffff880`02ed7000 fffff880`02eeb000   vpcnfltr vpcnfltr.sys Sat Nov 20 11:35:20 2010 (4CE7B278)
fffff880`0465a000 fffff880`04677000   vpcusb   vpcusb.sys   Sat Nov 20 11:35:31 2010 (4CE7B283)
fffff880`02f15000 fffff880`02f6b600   vpcvmm   vpcvmm.sys   Sat Nov 20 11:35:48 2010 (4CE7B294)
fffff880`055c9000 fffff880`055d6000   vwifibus vwifibus.sys Tue Jul 14 01:07:21 2009 (4A5BCC39)
fffff880`02ec1000 fffff880`02ed7000   vwififlt vwififlt.sys Tue Jul 14 01:07:22 2009 (4A5BCC3A)
fffff880`02b69000 fffff880`02b73000   vwifimp  vwifimp.sys  Tue Jul 14 01:07:28 2009 (4A5BCC40)
fffff880`02efa000 fffff880`02f15000   wanarp   wanarp.sys   Sat Nov 20 10:52:36 2010 (4CE7A874)
fffff880`01681000 fffff880`01691000   watchdog watchdog.sys Tue Jul 14 00:37:35 2009 (4A5BC53F)
fffff880`00e00000 fffff880`00ea4000   Wdf01000 Wdf01000.sys Tue Jul 14 00:22:07 2009 (4A5BC19F)
fffff880`00ea4000 fffff880`00eb3000   WDFLDR   WDFLDR.SYS   Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`02e92000 fffff880`02e9b000   wfplwf   wfplwf.sys   Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff960`00060000 fffff960`00370000   win32k   win32k.sys   unavailable (00000000)
fffff880`052d0000 fffff880`052d9000   wmiacpi  wmiacpi.sys  Tue Jul 14 00:31:02 2009 (4A5BC3B6)
fffff880`01057000 fffff880`01060000   WMILIB   WMILIB.SYS   Tue Jul 14 00:19:51 2009 (4A5BC117)
fffff880`06647000 fffff880`06652000   WSDPrint WSDPrint.sys Tue Jul 14 01:39:20 2009 (4A5BD3B8)
fffff880`0663b000 fffff880`06647000   WSDScan  WSDScan.sys  Tue Jul 14 01:35:37 2009 (4A5BD2D9)
fffff880`02382000 fffff880`023a3000   WudfPf   WudfPf.sys   Sat Nov 20 10:42:44 2010 (4CE7A624)

Unloaded modules:
fffff880`06737000 fffff880`06765000   usbvideo.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0002E000
fffff880`06600000 fffff880`0662e000   usbvideo.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0002E000
fffff880`067cd000 fffff880`067fb000   usbvideo.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0002E000
fffff880`06765000 fffff880`06793000   usbvideo.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0002E000
fffff880`06737000 fffff880`06765000   usbvideo.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0002E000
fffff880`06600000 fffff880`0662e000   usbvideo.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0002E000
fffff880`067cd000 fffff880`067fb000   usbvideo.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0002E000
fffff880`06765000 fffff880`06793000   usbvideo.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0002E000
fffff880`06737000 fffff880`06765000   usbvideo.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0002E000
fffff880`06600000 fffff880`0662e000   usbvideo.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0002E000
fffff880`067cd000 fffff880`067fb000   usbvideo.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0002E000
fffff880`06765000 fffff880`06793000   usbvideo.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0002E000
fffff880`06737000 fffff880`06765000   usbvideo.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0002E000
fffff880`02218000 fffff880`02246000   usbvideo.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0002E000
fffff880`06737000 fffff880`06743000   WSDScan.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000C000
fffff880`06743000 fffff880`0674e000   WSDPrint.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
fffff880`06600000 fffff880`0663b000   RtsUStor.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0003B000
fffff880`02351000 fffff880`0235f000   monitor.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`0674e000 fffff880`067bf000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`02271000 fffff880`022ac000   RtsUStor.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0003B000
fffff880`01bd7000 fffff880`01be5000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`01be5000 fffff880`01bf1000   dump_pciidex
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000C000
fffff880`01bf1000 fffff880`01bfc000   dump_msahci.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
fffff880`01800000 fffff880`01813000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000

Let us know how it goes. If you get further problems with blue screens, attach your new dump files and details and we'll move on from there.

HTH.

arquitecto · Apr 25, 2012

To recap...my laptop is a Dell Inspiron 1764 running Windows 7, 64-bit.

I installed all the drivers you stated, with the exception of the Creative Camera Class Upper Filter Driver (didn't know what to install) and after two reboots, the computer has been working flawlessly. I have not had any flickering of the screen and no crashes ever since.

The integrated webcam is the only thing not working, but that had nothing to do with my "bluescreen" problem. It is sad to find how difficult Dell makes it for anyone who is looking to reinstall the webcam's driver! (I don't have the Dell CD because this is a refurbished product)

Nevertheless, thank you very much!

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Windows 7 Bluescreen/Bugcode issue with a Windows 7 laptop

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