Windows 7 BSOD at random, daily occurence

Ozin · Oct 14, 2012

Hello, I've recently had quite a few system crashes on my desktop. After I got the first one, they have been rather frequent, 1-5 times per day, usually when watching videos.

I have tried reinstalling windows, flashing bios, updating misc drivers, ran CHKDSK on both my os ssd and storage hhd, none has helped so far.

System information:
OS: Windows 7 Home Premium 64bit Service Pack 1
MB: Asus P8Z77-V PRO (ASUS - Motherboards- ASUS P8Z77-V PRO)
Bios version: 1504
CPU: Intel Core i5-3570K Processor @ 3.40GHz
Memory: Corsair XMS3 1866MHz Vengeance CL9 (Kit w/2x 4GB XMS3 modules, CL9-9-9-24, 1.5V)
PSU: Corsair HX 750W PSU
GPU: Ati Radeon HD5870
OS SSD: Corsair SSD Force Series GT 120GB 2.5
Storage HDD: 466GB Hitachi HTS725050A9A364 (SATA)
Display: BenQ XL2410T
Mouse & KB: Logitech G400 Gaming Mouse, some plain logitech usb keyboard
Sound & mic: normal headset using the MB output, plain mic

I have no other components connected to the computer.

I have attached a zip with hopefully all you'll need, including 6 minidumps. Thank you in advance for all your help!

usasma · Oct 15, 2012

We've seen a number of BSOD issues with SSD's. Here's the information that I've compiled so far:

There's not a whole bunch available to test SSD's. The "easiest" test is to remove the SSD, install a platter-based hard drive, install Windows and test for stability that way.

Here's some suggestions:
- Update the SSD's firmware to the latest available version (VERY IMPORTANT!!!)
- Update the motherboard controllers drivers to the latest available version from the controller manufacturer (NOT the mobo manufacturer unless you can't find any on the controller manufacturer's website)
- Slow the memory (RAM) down to the next slower speed (I've only seen one person who claimed that this worked for them).
- Use any manufacturer's utilities that you may have. If you don't have any, then try this free one (I haven't used it myself): Crystal Dew World
- Update chipset and storage controller drivers to the latest available from the manufacturer of the device (not the manufacturer of the motherboard). Be sure to update ALL controllers on the motherboard!
....NOTE: Recently (Nov 2011) we had BSOD issues with the Marvell 91xx controller and an SSD. You may have to switch controllers also.
- Replace the SSD with a platter based hard drive and see if that stops the BSOD's. If it does, then it's likely that there's a problem with the SSD OR an incompatibility with your system.
It's my opinion that SSD's aren't reliable enough (with current hardware) to be used on a system that needs to work reliably. Until I see reliability I will not recommend, nor will I use, SSD's for critical applications.
06 Dec 2011 - This post tends to confirm issues with certain SSD chipsets and certain controllers - [SOLVED] cant find the cause of BSOD F4 - Tech Support Forum
29 May 2012 - The frequency of BSOD's with SSD's seems to have been decreasing over the last several months. It may be approaching time to re-evaluate my stand on their suitability for use in production systems.

Only 92 updates since SP1 - most systems have 130 to 140. Please visit Windows Update and get ALL available updates.

If the SSD suggestions and the Windows Updates don't fix things - then I'd have to wonder about a hardware problem
If that's the case, please run these free hardware diagnostics: Link Removed - Invalid URL

Analysis:
The following is for informational purposes only.

Code:

[font=lucida console]**************************Sun Oct 14 00:59:58.175 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\101412-5600-01.dmp]
Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 3:51:10.331[/B]
BugCheck Code: [B]BugCheck 1E, {ffffffffc0000005, fffff80002ecfed9, 0, ffffffffffffffff}[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!KiSwapContext+d9 )[/B]
BugCheck Info: [B]KMODE_EXCEPTION_NOT_HANDLED (1e)[/B]
BUGCHECK_STR:  0x1E_c0000005_R
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]AI Suite II.ex[/B]
FAILURE_BUCKET_ID: [B]X64_0x1E_c0000005_R_nt!KiSwapContext+d9[/B]
CPUID:        "Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3400[/B]
  BIOS Version                  1504
  BIOS Release Date             08/01/2012
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Oct 13 21:08:14.275 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\101412-4773-01.dmp]
Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 0:00:21.056[/B]
BugCheck Code: [B]BugCheck 3B, {c0000005, fffff8000314793e, fffff880058755e0, 0}[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!CmpKcbCacheLookup+1de )[/B]
BugCheck Info: [B]SYSTEM_SERVICE_EXCEPTION (3b)[/B]
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME: [B]MsMpEng.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0x3B_nt!CmpKcbCacheLookup+1de[/B]
CPUID:        "Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3400[/B]
  BIOS Version                  1504
  BIOS Release Date             08/01/2012
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Oct 13 21:07:24.123 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\101412-5662-01.dmp]
Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 0:05:18.278[/B]
BugCheck Code: [B]BugCheck 1A, {41790, fffffa800481daf0, ffff, 0}[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+35054 )[/B]
BugCheck Info: [B]MEMORY_MANAGEMENT (1a)[/B]
BUGCHECK_STR:  0x1a_41790
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]svchost.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0x1a_41790_nt!_??_::FNODOBFM::_string_+35054[/B]
CPUID:        "Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3400[/B]
  BIOS Version                  1504
  BIOS Release Date             08/01/2012
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Oct 12 20:23:54.809 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\101312-8985-01.dmp]
Windows 7 Kernel Version [B]7600 [/B]MP (4 procs) Free x64
Built by: [B]7600[/B].17118.amd64fre.win7_gdr.120830-0334
System Uptime:[B]0 days 0:02:25.057[/B]
BugCheck Code: [B]BugCheck 1A, {41790, fffffa800481daf0, ffff, 0}[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+32f06 )[/B]
BugCheck Info: [B]MEMORY_MANAGEMENT (1a)[/B]
BUGCHECK_STR:  0x1a_41790
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]explorer.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0x1a_41790_nt!_??_::FNODOBFM::_string_+32f06[/B]
CPUID:        "Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3400[/B]
  BIOS Version                  1504
  BIOS Release Date             08/01/2012
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Oct 12 19:49:01.473 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\101312-9453-01.dmp]
Windows 7 Kernel Version [B]7600 [/B]MP (4 procs) Free x64
Built by: [B]7600[/B].17118.amd64fre.win7_gdr.120830-0334
System Uptime:[B]0 days 0:01:22.394[/B]
BugCheck Code: [B]BugCheck 1A, {41790, fffffa800481dac0, ffff, 0}[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+32f06 )[/B]
BugCheck Info: [B]MEMORY_MANAGEMENT (1a)[/B]
BUGCHECK_STR:  0x1a_41790
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]MsMpEng.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0x1a_41790_nt!_??_::FNODOBFM::_string_+32f06[/B]
CPUID:        "Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3410[/B]
  BIOS Version                  1015
  BIOS Release Date             05/02/2012
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Oct 12 14:13:07.857 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\101212-16411-01.dmp]
Windows 7 Kernel Version [B]7600 [/B]MP (4 procs) Free x64
Built by: [B]7600[/B].17118.amd64fre.win7_gdr.120830-0334
System Uptime:[B]1 days 0:44:05.732[/B]
BugCheck Code: [B]BugCheck 24, {1904fb, fffff880073f7538, fffff880073f6da0, fffff80002e8df09}[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!RtlSubtreePredecessor+9 )[/B]
BugCheck Info: [B]NTFS_FILE_SYSTEM (24)[/B]
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]System[/B]
BUGCHECK_STR:  0x24
FAILURE_BUCKET_ID: [B]X64_0x24_nt!RtlSubtreePredecessor+9[/B]
CPUID:        "Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3417[/B]
  BIOS Version                  1015
  BIOS Release Date             05/02/2012
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Oct 14 00:59:58.175 2012 (UTC - 4:00)**************************
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[font=lucida console]**************************Sun Oct 14 00:59:58.175 2012 (UTC - 4:00)**************************
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
AsUpIO.sys                  Mon Aug  2 22:47:59 2010 (4C57835F)
ICCWDT.sys                  Wed Aug 18 04:27:45 2010 (4C6B9981)
AsIO.sys                    Mon Aug 23 21:53:02 2010 (4C7325FE)
ASUSFILTER.sys              Tue Sep 20 11:46:33 2011 (4E78B559)
asmtxhci.sys                Wed Nov  2 23:00:22 2011 (4EB203C6)
asmthub3.sys                Wed Nov  2 23:00:32 2011 (4EB203D0)
asahci64.sys                Thu Jan  5 00:08:19 2012 (4F053043)
iaStor.sys                  Wed Feb  1 19:15:24 2012 (4F29D59C)
RTKVHD64.sys                Tue Feb 14 05:55:35 2012 (4F3A3DA7)
e1c62x64.sys                Thu Mar 15 23:57:28 2012 (4F62BA28)
iusb3hub.sys                Tue Mar 27 04:09:29 2012 (4F7175B9)
iusb3xhc.sys                Tue Mar 27 04:09:32 2012 (4F7175BC)
iusb3hcs.sys                Tue Mar 27 04:11:21 2012 (4F717629)
AtihdW76.sys                Fri May 11 04:25:40 2012 (4FACCD04)
ndisrd.sys                  Wed May 30 23:03:33 2012 (4FC6DF85)
HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
atikmpag.sys                Fri Jul 27 21:14:47 2012 (50133D07)
atikmdag.sys                Fri Jul 27 21:48:09 2012 (501344D9)
MpFilter.sys                Thu Aug 23 19:03:14 2012 (5036B6B2)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Oct 12 20:23:54.809 2012 (UTC - 4:00)**************************
[COLOR=RED][B]amdxata.sys                 Tue May 19 13:56:59 2009 (4A12F2EB)[/B][/COLOR]
cpuz135_x64.sys             Sat Aug 11 03:48:20 2012 (50260E44)
[/font]

Windows 7 BSOD at random, daily occurence

Ozin

New Member

Attachments

usasma

Fantastic Member

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