Windows 7 BSOD at start up 3 to 4 times per week.

parishpete · Oct 1, 2010

Microsoft Windows 7 Home Premium
Version 6.1.7600 Build 7600
Asus M4N78 motherboard
Nvidia Geforce 9500GT
2 x Seagate ST3500418AS 500Gb disks striping RAID
1 1Tb Freeagent Pro ESATA
LITE-ON DVDRW SOHW-1693S ATA Device
Optiarc DVD RW AD-7241S SCSI CdRom Device
System Type X86-based PC
Processor AMD Phenom(tm) II X4 955 Processor, 3200 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 1103, 28/04/2010 updated today
SMBIOS Version 2.5
Hardware Abstraction Layer Version = "6.1.7600.16385"
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 3.25 GB
Available Physical Memory 1.91 GB
Total Virtual Memory 6.50 GB
Available Virtual Memory 5.04 GB
Page File Space 3.25 GB

My PC was bespoke built 11 months ago by a local shop which unfortunately went bust a month later after 15 years of trading. It is the fourth they had built for me and the other three have all been superb.
I have suffered a BSOD at power up several times each week since it was a fortnight old. It was built into an existing case and save for the front USB port, the Lite-on DVD and the case fans, the rest was new. Though the keyboard & mouse have only just been updated a month ago.
The First BSOD came after connecting a rear USB port from the old case so I removed it but I think it was a red herring.

In the new build I installed all my software and only some Bluetooth drivers showed up as unsigned. These I later uninstalled in case they were the culprits. No change.

The BSOD’s continued, culminating in Win7 declaring itself non-genuine which even Microsoft could not sort out and required a clean install last May. It has done it again once since May but that was overcome by re-entering the key.

Following rebuild I put the software back in stages (all regular stuff; Office 2007, Photoshop Elements, Powerdirector, Itunes. No games or suchlike. The BSOD’s continue to this day.

Very occasionally, perhaps twice since May, a BSOD has occurred while running an application but otherwise once up and running it behaves perfectly.

I sense that since there have been a number of auto disk scans, that the striping RAID array on one of the 2 Disks is at fault. I know that Nvidia chipset and Raid drivers are up to date and the Bios is fully up to date as of today.

The minidump files and driver & system data are attached. All help gratefully received

Pete

TorrentG · Oct 1, 2010

Wow! Bsod machine you have there! haha Welcome!

Let's move on to fixing this, shall we?

First and foremost: Uninstall the AVG in safe mode with this tool:

AV Uninstallers - Windows 7 Forums

Reboot and install MSE to replace it.

-----------------

Your Broadcom Bluetooth drivers are too old. They must be updated:

btwrchid btwrchid.sys Mon Feb 26 00:08:38 2007
btwaudio btwaudio.sys Mon Feb 26 00:07:42 2007
btwavdt btwavdt.sys Mon Feb 26 00:06:24 2007

----------

Your Logitech QuickCam drivers are too old and must be updated:

LVUSBSta LVUSBSta.sys Fri May 11 19:40:49 2007

Link Removed

--------------

This ATK0110 driver is so old from 2004 that it will drive any Win7 PC bonkers. Install this to update it...

parishpete · Oct 5, 2010

Well final post I think. I just have to write to Mr. Seagate and voice my displeasure at what was their top of the range model two years ago. At least it has 3 years warranty still to run.

All the little issues that arose from the changes have been resolved like DVD drives not recognised by Itunes!

Thanks for your assistance it has certainly increased my knowledge. If I can make one constructive critiscism I would say that it would be a good idea to get people to set up one click restore point and use it at every step. That's more a criticism of me I should have known better. I've done it before.

Keep up the good work.

Best wishes

Pete

cybercore · Oct 5, 2010

You are very much welcome, Pete. : ) Thank you for the feedback, and good luck.

parishpete · Oct 6, 2010

Ooops! Sorry guys,

Another BSOD this morning.

I connected the external by USB yesterday, powering it and the PC up and down and it several times, seemed ok, apart from USB boot must be set to on in the BIOS and therefore the external can't be on at boot up.

PC had been on and external connected for about 45mins this morning before BSOD. I've looked at the event files and I don't think the external is involved this time. I've attached the latest minidump and the event files. perhaps you'd be kind enough to give and expert opinion.

Ready boot shows up in errors quite a lot. The last driver list upladed is still current.

Kind regards

Pete

cybercore · Oct 6, 2010

parishpete said:
I connected the external by USB yesterday, powering it and the PC up and down and it several times, seemed ok, apart from USB boot must be set to on in the BIOS and therefore the external can't be on at boot up.

PC had been on and external connected for about 45mins this morning before BSOD. I've looked at the event files and I don't think the external is involved this time.

I think it is,

100310-12807-01.dmp
NTFS_FILE_SYSTEM (24)
0x24_Ntfs!NtfsMcbLookupArrayIndex+25

100610-13618-01.dmp
MEMORY_MANAGEMENT (1a)
IMAGE_NAME: memory_corruption
0x1a_5003_nt!MiAllocateWsle+6f

HDD Scan:
(this may help you identify errors on your ext. drive)
HDDScan

Update:

AsIO.sys Mon Dec 17 11:10:20 2007
ASUS Probe
Link Removed

Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [F:\a\Minidump\100310-12807-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0x82e3c000 PsLoadedModuleList = 0x82f84810
System Uptime: 0 days 0:09:59.418
Loading Kernel Symbols
...............................................................
................................................................
............................
Loading User Symbols
Loading unloaded module list
.....
1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

NTFS_FILE_SYSTEM (24)
    If you see NtfsExceptionFilter on the stack then the 2nd and 3rd
    parameters are the exception record and context record. Do a .cxr
    on the 3rd parameter and then kb to obtain a more informative stack
    trace.
Arguments:
Arg1: 001904fb
Arg2: a919a6b4
Arg3: a919a290
Arg4: 8be4ea92

Debugging Details:
------------------


EXCEPTION_RECORD:  a919a6b4 -- (.exr 0xffffffffa919a6b4)
ExceptionAddress: 8be4ea92 (Ntfs!NtfsMcbLookupArrayIndex+0x00000025)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 00000000
   Parameter[1]: 243f617c
Attempt to read from address 243f617c

CONTEXT:  a919a290 -- (.cxr 0xffffffffa919a290)
eax=0fffffff ebx=000000a0 ecx=243f6178 edx=00000000 esi=a43f6190 edi=1ffffffe
eip=8be4ea92 esp=a919a77c ebp=a919a788 iopl=0         nv up ei pl nz na pe cy
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010207
Ntfs!NtfsMcbLookupArrayIndex+0x25:
8be4ea92 8b5904          mov     ebx,dword ptr [ecx+4] ds:0023:243f617c=????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  explorer.exe

CURRENT_IRQL:  1

ERROR_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text>

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text>

EXCEPTION_PARAMETER1:  00000000

EXCEPTION_PARAMETER2:  243f617c

READ_ADDRESS: GetPointerFromAddress: unable to read from 82fa4718
Unable to read MiSystemVaType memory at 82f84160
 243f617c 

FOLLOWUP_IP: 
Ntfs!NtfsMcbLookupArrayIndex+25
8be4ea92 8b5904          mov     ebx,dword ptr [ecx+4]

FAULTING_IP: 
Ntfs!NtfsMcbLookupArrayIndex+25
8be4ea92 8b5904          mov     ebx,dword ptr [ecx+4]

BUGCHECK_STR:  0x24

LAST_CONTROL_TRANSFER:  from 8be4e88f to 8be4ea92

STACK_TEXT:  
a919a788 8be4e88f ffffffff 00000000 00000000 Ntfs!NtfsMcbLookupArrayIndex+0x25
a919a7b4 8be46ceb a43f61d8 00000000 00000000 Ntfs!NtfsLookupNtfsMcbEntry+0x23
a919a820 8bee6afa 0000000c 00000000 00000000 Ntfs!NtfsPrefetchIndex+0x8f
a919a840 8becbf6e 85cc9ee0 0000000c 00000000 Ntfs!ReadIndexBuffer+0xaf
a919a870 8bee4d74 85cc9ee0 ad171fa0 ad154bc0 Ntfs!FindFirstIndexEntry+0x1fa
a919a98c 8becb327 85cc9ee0 a43f6298 a43f60f8 Ntfs!NtfsRestartIndexEnumeration+0x72
a919ab98 8bee9783 85cc9ee0 86039380 85f0d0d8 Ntfs!NtfsQueryDirectory+0x6d0
a919abcc 8bee94fa 85cc9ee0 a43f6298 22fe677f Ntfs!NtfsCommonDirectoryControl+0x21d
a919ac34 82e784bc 85f0d020 86039380 86039380 Ntfs!NtfsFsdDirectoryControl+0xf7
a919ac4c 8bcab20c 87bec0c0 86039380 00000000 nt!IofCallDriver+0x63
a919ac70 8bcab3cb a919ac90 87bec0c0 00000000 fltmgr!FltpLegacyProcessingAfterPreCallbacksCompleted+0x2aa
a919aca8 82e784bc 87bec0c0 86039380 86039380 fltmgr!FltpDispatch+0xc5
a919acc0 83079f6e 00000fa8 04b3eaf0 830b66bf nt!IofCallDriver+0x63
a919ace0 830b671a 87bec0c0 85d85bc8 00000001 nt!IopSynchronousServiceTail+0x1f8
a919ad00 82e7f44a 00000fa8 00000000 00000000 nt!NtQueryDirectoryFile+0x5b
a919ad00 77a364f4 00000fa8 00000000 00000000 nt!KiFastCallEntry+0x12a
WARNING: Frame IP not in any known module. Following frames may be wrong.
04b3ed1c 00000000 00000000 00000000 00000000 0x77a364f4


SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  Ntfs!NtfsMcbLookupArrayIndex+25

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: Ntfs

IMAGE_NAME:  Ntfs.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bbf45

STACK_COMMAND:  .cxr 0xffffffffa919a290 ; kb

FAILURE_BUCKET_ID:  0x24_Ntfs!NtfsMcbLookupArrayIndex+25

BUCKET_ID:  0x24_Ntfs!NtfsMcbLookupArrayIndex+25

Followup: MachineOwner
---------





















Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [F:\a\Minidump\100610-13618-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0x82c00000 PsLoadedModuleList = 0x82d48810
System Uptime: 0 days 0:21:09.152
Loading Kernel Symbols
...............................................................
................................................................
.......................
Loading User Symbols
Loading unloaded module list
.......
3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

MEMORY_MANAGEMENT (1a)
    # Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 00005003, The subtype of the bugcheck.
Arg2: c0802000
Arg3: 00001ea5
Arg4: 01ea7d48

Debugging Details:
------------------


BUGCHECK_STR:  0x1a_5003

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  explorer.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 82c99a30 to 82cdcd10

STACK_TEXT:  
96964c04 82c99a30 0000001a 00005003 c0802000 nt!KeBugCheckEx+0x1e
96964c3c 82c8ecbf c00254d0 84657b98 00000000 nt!MiAllocateWsle+0x6f
96964c90 82c875c0 00000001 04a9a000 00000111 nt!MiResolveDemandZeroFault+0x4eb
96964d1c 82c46638 00000001 04a9a000 00000001 nt!MmAccessFault+0x1dc1
96964d1c 77124153 00000001 04a9a000 00000001 nt!KiTrap0E+0xdc
WARNING: Frame IP not in any known module. Following frames may be wrong.
02daf0b8 00000000 00000000 00000000 00000000 0x77124153


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!MiAllocateWsle+6f
82c99a30 cc              int     3

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt!MiAllocateWsle+6f

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP:  4c1c3fac

IMAGE_NAME:  memory_corruption

FAILURE_BUCKET_ID:  0x1a_5003_nt!MiAllocateWsle+6f

BUCKET_ID:  0x1a_5003_nt!MiAllocateWsle+6f

















80bb1000 80bb9000   kdcom    kdcom.dll    Tue Jul 14 04:08:58 2009 (4A5BDAAA)
82c00000 83010000   nt       ntkrpamp.exe Sat Jun 19 06:55:24 2010 (4C1C3FAC)
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8326f000 8331a000   CI       CI.dll       Tue Jul 14 04:09:28 2009 (4A5BDAC8)
8331a000 8338b000   Wdf01000 Wdf01000.sys Tue Jul 14 02:11:36 2009 (4A5BBF28)
8338b000 83399000   WDFLDR   WDFLDR.SYS   Tue Jul 14 02:11:25 2009 (4A5BBF1D)
83399000 833e1000   ACPI     ACPI.sys     Tue Jul 14 02:11:11 2009 (4A5BBF0F)
833e1000 833ea000   WMILIB   WMILIB.SYS   Tue Jul 14 02:11:22 2009 (4A5BBF1A)
833ea000 833f2000   msisadrv msisadrv.sys Tue Jul 14 02:11:09 2009 (4A5BBF0D)
8b82b000 8b855000   pci      pci.sys      Tue Jul 14 02:11:16 2009 (4A5BBF14)
8b855000 8b860000   vdrvroot vdrvroot.sys Tue Jul 14 02:46:19 2009 (4A5BC74B)
8b860000 8b871000   partmgr  partmgr.sys  Tue Jul 14 02:11:35 2009 (4A5BBF27)
8b871000 8b881000   volmgr   volmgr.sys   Tue Jul 14 02:11:25 2009 (4A5BBF1D)
8b881000 8b8cc000   volmgrx  volmgrx.sys  Tue Jul 14 02:11:41 2009 (4A5BBF2D)
8b8cc000 8b8eb000   nvraid   nvraid.sys   Wed May 20 09:43:36 2009 (4A13A698)
8b8eb000 8b910000   CLASSPNP CLASSPNP.SYS Tue Jul 14 02:11:20 2009 (4A5BBF18)
8b910000 8b917000   pciide   pciide.sys   Tue Jul 14 02:11:19 2009 (4A5BBF17)
8b917000 8b925000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 02:11:15 2009 (4A5BBF13)
8b925000 8b990000   nvrd32   nvrd32.sys   Wed Aug 05 03:28:19 2009 (4A78D223)
8b990000 8b9a6000   mountmgr mountmgr.sys Tue Jul 14 02:11:27 2009 (4A5BBF1F)
8b9a6000 8b9af000   atapi    atapi.sys    Tue Jul 14 02:11:15 2009 (4A5BBF13)
8b9af000 8b9d2000   ataport  ataport.SYS  Tue Jul 14 02:11:18 2009 (4A5BBF16)
8b9d2000 8b9f7000   nvstor   nvstor.sys   Wed May 20 09:44:09 2009 (4A13A6B9)
8ba0b000 8ba52000   storport storport.sys Tue Jul 14 02:45:58 2009 (4A5BC736)
8ba52000 8ba89000   nvstor32 nvstor32.sys Wed Aug 05 03:27:05 2009 (4A78D1D9)
8ba89000 8ba92000   amdxata  amdxata.sys  Tue May 19 20:57:35 2009 (4A12F30F)
8ba92000 8bac6000   fltmgr   fltmgr.sys   Tue Jul 14 02:11:13 2009 (4A5BBF11)
8bac6000 8bad7000   fileinfo fileinfo.sys Tue Jul 14 02:21:51 2009 (4A5BC18F)
8bad7000 8bb8e000   ndis     ndis.sys     Tue Jul 14 02:12:24 2009 (4A5BBF58)
8bb8e000 8bbcc000   NETIO    NETIO.SYS    Tue Jul 14 02:12:35 2009 (4A5BBF63)
8bbcc000 8bbf1000   ksecpkg  ksecpkg.sys  Fri Dec 11 06:04:22 2009 (4B21C4C6)
8bc00000 8bc09000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 02:11:14 2009 (4A5BBF12)
8bc09000 8bc19000   mup      mup.sys      Tue Jul 14 02:14:14 2009 (4A5BBFC6)
8bc26000 8bd55000   Ntfs     Ntfs.sys     Tue Jul 14 02:12:05 2009 (4A5BBF45)
8bd55000 8bd80000   msrpc    msrpc.sys    Tue Jul 14 02:11:59 2009 (4A5BBF3F)
8bd80000 8bd93000   ksecdd   ksecdd.sys   Tue Jul 14 02:11:56 2009 (4A5BBF3C)
8bd93000 8bdf0000   cng      cng.sys      Tue Jul 14 02:32:55 2009 (4A5BC427)
8bdf0000 8bdfe000   pcw      pcw.sys      Tue Jul 14 02:11:10 2009 (4A5BBF0E)
8be00000 8be2d000   rdyboost rdyboost.sys Tue Jul 14 02:22:02 2009 (4A5BC19A)
8be34000 8bf7d000   tcpip    tcpip.sys    Mon Jun 14 06:36:59 2010 (4C15A3DB)
8bf7d000 8bfae000   fwpkclnt fwpkclnt.sys Tue Jul 14 02:12:03 2009 (4A5BBF43)
8bfae000 8bfed000   volsnap  volsnap.sys  Tue Jul 14 02:11:34 2009 (4A5BBF26)
8bfed000 8bff5000   spldr    spldr.sys    Mon May 11 19:13:47 2009 (4A084EBB)
8bff5000 8bffd000   hwpolicy hwpolicy.sys Tue Jul 14 02:11:01 2009 (4A5BBF05)
8c000000 8c00b000   TDI      TDI.SYS      Tue Jul 14 02:12:12 2009 (4A5BBF4C)
8c00b000 8c02e000   mrxsmb   mrxsmb.sys   Sat Feb 27 09:32:02 2010 (4B88CA72)
8c03b000 8c06d000   fvevol   fvevol.sys   Sat Sep 26 05:24:21 2009 (4ABD7B55)
8c06d000 8c07e000   disk     disk.sys     Tue Jul 14 02:11:28 2009 (4A5BBF20)
8c07e000 8c103000   HTTP     HTTP.sys     Tue Jul 14 02:12:53 2009 (4A5BBF75)
8c103000 8c115000   mpsdrv   mpsdrv.sys   Tue Jul 14 02:52:52 2009 (4A5BC8D4)
8c12c000 8c14b000   cdrom    cdrom.sys    Tue Jul 14 02:11:24 2009 (4A5BBF1C)
8c14b000 8c16e000   MpFilter MpFilter.sys Sat Mar 20 06:03:26 2010 (4BA4490E)
8c16e000 8c175000   Null     Null.SYS     Tue Jul 14 02:11:12 2009 (4A5BBF10)
8c175000 8c17c000   Beep     Beep.SYS     Tue Jul 14 02:45:00 2009 (4A5BC6FC)
8c17c000 8c188000   vga      vga.sys      Tue Jul 14 02:25:50 2009 (4A5BC27E)
8c188000 8c1a9000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 02:25:49 2009 (4A5BC27D)
8c1a9000 8c1b6000   watchdog watchdog.sys Tue Jul 14 02:24:10 2009 (4A5BC21A)
8c1b6000 8c1be000   RDPCDD   RDPCDD.sys   Tue Jul 14 03:01:40 2009 (4A5BCAE4)
8c1be000 8c1c6000   rdpencdd rdpencdd.sys Tue Jul 14 03:01:39 2009 (4A5BCAE3)
8c1c6000 8c1ce000   rdprefmp rdprefmp.sys Tue Jul 14 03:01:41 2009 (4A5BCAE5)
8c1ce000 8c1d9000   Msfs     Msfs.SYS     Tue Jul 14 02:11:26 2009 (4A5BBF1E)
8c1d9000 8c1e7000   Npfs     Npfs.SYS     Tue Jul 14 02:11:31 2009 (4A5BBF23)
8c1e7000 8c1fe000   tdx      tdx.sys      Tue Jul 14 02:12:10 2009 (4A5BBF4A)
8fc00000 8fc21000   srvnet   srvnet.sys   Tue Jun 22 05:47:09 2010 (4C20242D)
8fc21000 8fc3a000   bowser   bowser.sys   Tue Jul 14 02:14:21 2009 (4A5BBFCD)
8fc3a000 8fc85000   USBPORT  USBPORT.SYS  Tue Jul 14 02:51:13 2009 (4A5BC871)
8fc85000 8fc94000   usbehci  usbehci.sys  Sat Oct 24 06:58:55 2009 (4AE27B7F)
8fc94000 8fc99280   GEARAspiWDM GEARAspiWDM.sys Mon May 18 15:16:53 2009 (4A1151B5)
8fc9a000 8fcb9000   HDAudBus HDAudBus.sys Tue Jul 14 02:50:55 2009 (4A5BC85F)
8fcb9000 8fcfd880   nvmf6232 nvmf6232.sys Fri Jul 31 02:47:55 2009 (4A72312B)
8fcfe000 8fd15000   raspptp  raspptp.sys  Tue Jul 14 02:54:47 2009 (4A5BC947)
8fd15000 8fd2c000   rassstp  rassstp.sys  Tue Jul 14 02:54:57 2009 (4A5BC951)
8fd2c000 8fd39000   mouclass mouclass.sys Tue Jul 14 02:11:15 2009 (4A5BBF13)
8fd39000 8fd6d000   ks       ks.sys       Thu Mar 04 05:57:52 2010 (4B8F2FC0)
8fd6d000 8fd7b000   umbus    umbus.sys    Tue Jul 14 02:51:38 2009 (4A5BC88A)
8fd7b000 8fdbf000   usbhub   usbhub.sys   Sat Oct 24 07:00:05 2009 (4AE27BC5)
8fdbf000 8fdd0000   NDProxy  NDProxy.SYS  Tue Jul 14 02:54:27 2009 (4A5BC933)
8fdd9000 8fde9000   lltdio   lltdio.sys   Tue Jul 14 02:53:18 2009 (4A5BC8EE)
8fde9000 8fdfc000   rspndr   rspndr.sys   Tue Jul 14 02:53:20 2009 (4A5BC8F0)
91205000 91237000   netbt    netbt.sys    Tue Jul 14 02:12:18 2009 (4A5BBF52)
91237000 91291000   afd      afd.sys      Tue Jul 14 02:12:34 2009 (4A5BBF62)
91291000 91298000   wfplwf   wfplwf.sys   Tue Jul 14 02:53:51 2009 (4A5BC90F)
91298000 912b7000   pacer    pacer.sys    Tue Jul 14 02:53:58 2009 (4A5BC916)
912b7000 912c5000   netbios  netbios.sys  Tue Jul 14 02:53:54 2009 (4A5BC912)
912c5000 912df000   serial   serial.sys   Tue Jul 14 02:45:33 2009 (4A5BC71D)
912df000 912f2000   wanarp   wanarp.sys   Tue Jul 14 02:55:02 2009 (4A5BC956)
912f2000 91302000   termdd   termdd.sys   Tue Jul 14 03:01:35 2009 (4A5BCADF)
91302000 91343000   rdbss    rdbss.sys    Tue Jul 14 02:14:26 2009 (4A5BBFD2)
91343000 9134d000   nsiproxy nsiproxy.sys Tue Jul 14 02:12:08 2009 (4A5BBF48)
9134d000 91357000   mssmbios mssmbios.sys Tue Jul 14 02:19:25 2009 (4A5BC0FD)
91357000 91363000   discache discache.sys Tue Jul 14 02:24:04 2009 (4A5BC214)
91363000 9137b000   dfsc     dfsc.sys     Tue Jul 14 02:14:16 2009 (4A5BBFC8)
9137b000 91389000   blbdrive blbdrive.sys Tue Jul 14 02:23:04 2009 (4A5BC1D8)
91389000 9138a440   AsIO     AsIO.sys     Mon Dec 17 11:10:20 2007 (47663CFC)
9138b000 913ac000   tunnel   tunnel.sys   Tue Jul 14 02:54:03 2009 (4A5BC91B)
913ac000 913bd000   amdppm   amdppm.sys   Tue Jul 14 02:11:03 2009 (4A5BBF07)
913bd000 913d5000   parport  parport.sys  Tue Jul 14 02:45:34 2009 (4A5BC71E)
913d5000 913d66c0   ASACPI   ASACPI.sys   Wed May 13 14:11:32 2009 (4A0AAAE4)
913d7000 913e1000   serenum  serenum.sys  Tue Jul 14 02:45:27 2009 (4A5BC717)
913e1000 913ea000   nvsmu    nvsmu.sys    Mon Jun 29 10:36:34 2009 (4A486F02)
913ea000 913f4000   usbohci  usbohci.sys  Tue Jul 14 02:51:14 2009 (4A5BC872)
92200000 9221a000   WudfPf   WudfPf.sys   Tue Jul 14 02:50:13 2009 (4A5BC835)
9221e000 9226e000   HdAudio  HdAudio.sys  Tue Jul 14 02:51:46 2009 (4A5BC892)
9226e000 9229d000   portcls  portcls.sys  Tue Jul 14 02:51:00 2009 (4A5BC864)
9229d000 922b6000   drmk     drmk.sys     Tue Jul 14 03:36:05 2009 (4A5BD2F5)
922b6000 922c0000   Dxapi    Dxapi.sys    Tue Jul 14 02:25:25 2009 (4A5BC265)
922c0000 922cd000   crashdmp crashdmp.sys Tue Jul 14 02:45:50 2009 (4A5BC72E)
922cd000 92338000   dump_nvrd32 dump_nvrd32.sys Wed Aug 05 03:28:19 2009 (4A78D223)
92338000 9235d000   dump_CLASSPNP dump_CLASSPNP.SYS Tue Jul 14 02:11:20 2009 (4A5BBF18)
9235d000 9236e000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 02:12:47 2009 (4A5BBF6F)
9236e000 92379000   monitor  monitor.sys  Tue Jul 14 02:25:58 2009 (4A5BC286)
92379000 92390000   USBSTOR  USBSTOR.SYS  Tue Jul 14 02:51:19 2009 (4A5BC877)
92390000 92391700   USBD     USBD.SYS     Tue Jul 14 02:51:05 2009 (4A5BC869)
92392000 9239d000   hidusb   hidusb.sys   Tue Jul 14 02:51:04 2009 (4A5BC868)
9239d000 923b0000   HIDCLASS HIDCLASS.SYS Tue Jul 14 02:51:01 2009 (4A5BC865)
923b0000 923b6480   HIDPARSE HIDPARSE.SYS Tue Jul 14 02:50:59 2009 (4A5BC863)
923b7000 923bed80   LHidFilt LHidFilt.Sys Thu Mar 18 10:50:19 2010 (4BA1E94B)
923bf000 923cb000   kbdhid   kbdhid.sys   Tue Jul 14 02:45:09 2009 (4A5BC705)
923cb000 923d6000   mouhid   mouhid.sys   Tue Jul 14 02:45:08 2009 (4A5BC704)
923d6000 923dd780   LMouFilt LMouFilt.Sys Thu Mar 18 10:50:27 2010 (4BA1E953)
923de000 923f9000   luafv    luafv.sys    Tue Jul 14 02:15:44 2009 (4A5BC020)
94a00000 94a22000   ndiswan  ndiswan.sys  Tue Jul 14 02:54:34 2009 (4A5BC93A)
94a22000 94a2f000   kbdclass kbdclass.sys Tue Jul 14 02:11:15 2009 (4A5BBF13)
94a2f000 94a30380   swenum   swenum.sys   Tue Jul 14 02:45:08 2009 (4A5BC704)
94a32000 954afdc0   nvlddmkm nvlddmkm.sys Sat Jul 10 00:15:14 2010 (4C379162)
954b0000 954b1040   nvBridge nvBridge.kmd Sat Jul 10 00:10:11 2010 (4C379033)
954b2000 95569000   dxgkrnl  dxgkrnl.sys  Fri Oct 02 03:48:33 2009 (4AC54DE1)
95569000 955a2000   dxgmms1  dxgmms1.sys  Tue Jul 14 02:25:25 2009 (4A5BC265)
955a2000 955af000   CompositeBus CompositeBus.sys Tue Jul 14 02:45:26 2009 (4A5BC716)
955af000 955c1000   AgileVpn AgileVpn.sys Tue Jul 14 02:55:00 2009 (4A5BC954)
955c1000 955d9000   rasl2tp  rasl2tp.sys  Tue Jul 14 02:54:33 2009 (4A5BC939)
955d9000 955e4000   ndistapi ndistapi.sys Tue Jul 14 02:54:24 2009 (4A5BC930)
955e4000 955fc000   raspppoe raspppoe.sys Tue Jul 14 02:54:53 2009 (4A5BC94D)
96020000 9626a000   win32k   win32k.sys   Sat Jun 19 07:06:50 2010 (4C1C425A)
96280000 96289000   TSDDD    TSDDD.dll    unavailable (00000000)
962b0000 962ce000   cdd      cdd.dll      Tue Jul 14 04:04:18 2009 (4A5BD992)
9d400000 9d420480   WUDFRd   WUDFRd.sys   Tue Jul 14 02:50:44 2009 (4A5BC854)
9d435000 9d470000   mrxsmb10 mrxsmb10.sys Sat Feb 27 09:32:21 2010 (4B88CA85)
9d470000 9d48b000   mrxsmb20 mrxsmb20.sys Sat Feb 27 09:32:11 2010 (4B88CA7B)
9d48b000 9d4da000   srv2     srv2.sys     Tue Jun 22 05:47:19 2010 (4C202437)
9d4da000 9d52b000   srv      srv.sys      Tue Jun 22 05:47:32 2010 (4C202444)
9d52b000 9d532000   parvdm   parvdm.sys   Tue Jul 14 02:45:29 2009 (4A5BC719)
9d532000 9d53ae00   MpNWMon  MpNWMon.sys  Sat Mar 20 06:03:24 2010 (4BA4490C)
9d53b000 9d5d2000   peauth   peauth.sys   Tue Jul 14 03:35:44 2009 (4A5BD2E0)
9d5d2000 9d5dc000   secdrv   secdrv.SYS   Wed Sep 13 16:18:32 2006 (45080528)
9d5dc000 9d5e9000   tcpipreg tcpipreg.sys Tue Jul 14 02:54:14 2009 (4A5BC926)
a9ca6000 a9caf000   asyncmac asyncmac.sys Tue Jul 14 02:54:46 2009 (4A5BC946)

Unloaded modules:
a9c3c000 a9ca6000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
8c07e000 8c08b000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
8c0f6000 8c11b000   dump_CLASSPN
    Timestamp: unavailable (00000000)
    Checksum:  00000000
8c08b000 8c0f6000   dump_nvrd32.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
8c11b000 8c12c000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
955fc000 955fe000   USBD.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
8fdd0000 8fdd9000   LVUSBSta.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000

parishpete · Oct 6, 2010

Many thanks yet again.

The seagate software says bad drive - return for service. So I will, then it can go on E-Bay!

As an aside, I hauled my XP machine out of mothballs to put the backup data on it from the freeagent and the transfer overwrote and killed the OS! Not sorry was going to wipe it anyway.

The MS Win7 compatibility site says the freeagent IS compatible. I've reported otherwise.

Thanks once again

Regards

Pete

parishpete · Oct 8, 2010

I've had a really good clearout of OAP drivers. There are a few Brother drivers that are a bit aged. but that's about it.

No BSOD's but a bad shutdown giving the Windows has recovered from..... etc.

Freeagent is history.

Have started a thread for NAS drive under Win 7 Hardware. Need something that works!

I attach driver list just in case there's anything to be done.

Kind regards

Pete

cybercore · Oct 8, 2010

You attached an old crash dump and your current drivers' list, correct?

These would be better off if updated:

Code:

BrFiltLo     Brother USB Mass-Stora Kernel        06/08/2006 22:33:45   
BrFiltUp     Brother USB Mass-Stora Kernel        06/08/2006 22:33:45   
Brserid      Brother MFC Serial Por Kernel        06/08/2006 22:33:50   
BrSerWdm     Brother WDM Serial dri Kernel        06/08/2006 22:33:44   
BrUsbMdm     Brother MFC USB Fax On Kernel        06/08/2006 22:33:43   
BrUsbSer     Brother MFC USB Serial Kernel        09/08/2006 13:02:02   




ebdrv        Broadcom NetXtreme II  Kernel        31/12/2008 16:06:23




iirsp        iirsp                  Kernel        13/12/2005 21:48:01 Intel/ICP Raid Storport Driver



nfrd960      nfrd960                Kernel        06/06/2006 22:12:15  IBM ServeRAID Controller





SiSRaid2     SiSRaid2               Kernel        24/09/2008 19:19:45   
SiSRaid4     SiSRaid4               Kernel        01/10/2008 22:52:22  SiS RAID Stor Miniport Driver Microsoft® Windows® Operating System



ss_bus       SAMSUNG Mobile USB Dev Kernel        02/05/2007 14:59:02   
ss_mdfl      SAMSUNG Mobile USB Mod Kernel        02/05/2007 15:01:02   
ss_mdm       SAMSUNG Mobile USB Mod Kernel        02/05/2007 15:01:06   




StMp3Rec     Player Recovery Device Kernel        04/01/2007 21:38:33    Generic MP3 Player   Microsoft Corporation

parishpete · Oct 8, 2010

Sorry dumpfile sent in error but driver list current.

I've googled the sys files shown. I must be rubbish, I can't find sites for newer files without knowing what the files are part of. Any pointers welcome.

Is there a site that covers updated files? Any pointers welcome.

The brother files look like fax/modem but I don't have one, I never have on that PC.

I found that the quickcam driver LVusbsta.sys forms part of the HD sound driver set. The cam software is not installed but removing the sys file and running Ccleaner still blew out my sound again.

System restore put it right. Any way round it?

regards

Pete

parishpete · Oct 9, 2010

I've just spotted that my other older Win7 machine has newer drivers:

All the Br*****.sys 2009

iirsp.sys 2009

and sisraid**.sys 2009

It was built by the same firm a year earlier than the new machine

any way of safely copying and installing them?

regards

pete

cybercore · Oct 9, 2010

If you're not getting any bsod's, then just don't worry about those drivers.

~~~~~~~~~

If bsod's happen, then attach the .dmp's and update any old drivers.

In case of sufferring from bsod's and when nothing really helps, I PERSONALLY would reformat and clean install the system with the latest drivers. Then if bsod's persist and the drivers are all good, test ram, cpu, hdd, video card. Remove hardware parts to locate what's causing the crashes. BIOS upgrade sometimes helps.

parishpete · Oct 9, 2010

Ok, I'll shut the bonnet down and see how it runs!

Many thanks for your time and help

Best wishes

Pete

parishpete · Oct 12, 2010

Hi,

me again! After a pretty trouble free week, Windows had to force Outlook 2007 to close last night before shutting down.

At start up, I logged on and moments later got a BSOD. I attach the minidump though as my uploads have reached 10Mb there isn't room for the event logs and I can't find how to clear them down.

The driver list is as previously posted.

It was a Kernel event 41 (shutdown) that brought it on.

Any further thoughts?

regards

Pete

parishpete · Oct 18, 2010

TorrentG said:
Wow! Bsod machine you have there! haha Welcome!

Let's move on to fixing this, shall we?

First and foremost: Uninstall the AVG in safe mode with this tool:

AV Uninstallers - Windows 7 Forums

Reboot and install MSE to replace it.

-----------------

Your Broadcom Bluetooth drivers are too old. They must be updated:

btwrchid btwrchid.sys Mon Feb 26 00:08:38 2007
btwaudio btwaudio.sys Mon Feb 26 00:07:42 2007
btwavdt btwavdt.sys Mon Feb 26 00:06:24 2007

----------

Your Logitech QuickCam drivers are too old and must be updated:

LVUSBSta LVUSBSta.sys Fri May 11 19:40:49 2007

Link Removed

--------------

This ATK0110 driver is so old from 2004 that it will drive any Win7 PC bonkers. Install this to update it:

Link Removed - Invalid URL

------------

These drivers are too old and must be removed. Navigate to C:\Windows\System32\drivers and delete it then reboot:

StarOpen StarOpen.SYS Tue Jun 27 15:15:56 2006
PxHelp20 PxHelp20.sys Mon Apr 25 15:48:02 2005

Run Ccleaner to clean the registry after.

-------------

If you follow this well, your pc will be fine. Enjoy!

Please keep us updated and/or post new crash dumps so I can see what you may have missed. Good luck with it.

You'd also do well to update your NVIDIA nForce chipset drivers for your motherboard:

Link Removed - Invalid URL

Hi Torrent,

PC seems reasonably stable but it's early days yet.

I'm just doing some housekeeping. PXhelp20 and staropen were deleted and the registry cleaned as directed above. I'm still getting an event error that both fail to load and the registry still has a number of instances where they appear. Any way to clean up entirely?

regards

Pete

TorrentG · Oct 18, 2010

Delete the registry entries for them. Delete any services that are associated with them that are trying to start with Windows.

Logitech drivers not updated yet.

The last crash you posted was caused by the external hdd again. If you wish to post new crash dumps ever, please make sure that the external drive is not connected while the bsod was caused.

parishpete · Oct 18, 2010

Hi Torrent,

to avoid doubt the attached contains the current event file, driver list and the last BSOD dump dated 15/10/10. The external was sent back to Seagate on 8/10/10 and the replacement isn't back here yet. I can't see how it could be involved.

The quickcam drivers have been totally wiped. no BSOD's since 15/10/10.

Have disabled the loading of the brother, pxhelp & star drivers from start up and seems well.

Would be interested to know what you make of the dump as it was preceded by one on 15/10/10 and one on 12/10/10.

Kind regards

Pete

TorrentG · Oct 18, 2010

parishpete said:
Hi Torrent,

to avoid doubt the attached contains the current event file, driver list and the last BSOD dump dated 15/10/10. The external was sent back to Seagate on 8/10/10 and the replacement isn't back here yet. I can't see how it could be involved.

The quickcam drivers have been totally wiped. no BSOD's since 15/10/10.

Have disabled the loading of the brother, pxhelp & star drivers from start up and seems well.

Would be interested to know what you make of the dump as it was preceded by one on 15/10/10 and one on 12/10/10.

Kind regards

Pete

When things are going well, it's best to simply enjoy it.

parishpete · Oct 18, 2010

I'll just shut the bonnet and hit the loud pedal!!

Thanks to you and the team for all your help

best wishes

Pete

Windows 7 BSOD at start up 3 to 4 times per week.

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