Connects to router but no internet access.....

Discussion in 'Windows Vista Networking' started by benitez, Jan 24, 2010.

  1. Sonny

    Sonny Fantastic Member

    Nov 17, 2009
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    Re: [langtitle=pt]Re: Connects to router but no internet access.....[/langtitle]

    Welcome to the forum.

    I don't know if this will do the trick. Have you tried unplugging your modem for 30 seconds and then plugging it back in. After doing that restart your computer. I don't know if this will work for you but had similar problem and it did the trick for me.
  2. ruggb

    ruggb Honorable Member

    Jan 14, 2009
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    Re: [langtitle=pt]Re: Connects to router but no internet access.....[/langtitle]

    you don't say what your connection looks like.
    If you have a separate router it could be a router issue. If you only have a modem/router this doesn't apply. call your ISP.

    do a factory reset on the router and try connecting without any security.
    you will need to establish a new connection on the notebook.
    if OK, add your security.

    if not OK, you may have an IP conflict. This is common if you have a DSL connection-not so much with cable, but possible.
    Plug computer directly into modem. do a power reset on everything.
    Make a new connection. It should work fine. If not call your ISP.

    enter ipconfig /all at a DOS prompt
    record IP returned - it will be if it is working. It may also start 10.sss.rrr.ttt.

    reconnect router and power reset everything.
    do the ipconfig /all again. the IP will start with 192.168.
    and MUST have a different xxx

    If the previous ip started with 10. then there should not be a problem.
    If the xxx is the same then configure router for a different xxx number.
    Basically, the one of the first three sets of numbers must be different
    reset everything and try again.

    If not, try a different computer, modem, or router to isolate the problem.

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