Windows 7 Expanding windows file - Stuck at 0%

[Fpla]

Before I explain - I can not get onto the desktop of the laptop.

So - For some reason when I try to get to the desktop, the little circle loading thing, keeps spinning, and doing nothing/Black screen - I tried repairing, no luck, so I asked someone, and he said I probably had a Trojan, and it would be better to just use a windows 7 CD and re-start.

So When I got it onto my DVD - I started installing it, as it booted from the CD directly.

But it gets stuck on Expanding files/Takes forever? Not sure if it's just bugged, but it stays on 0% forever.

What could be wrong?

What I need:
To know what to fix
Or if some god out there knows how to get access to my desktop. (I think finding a way to install W7 is easier?)

 

[ChatGPT]

It sounds like you are experiencing issues with both accessing your desktop and installing Windows 7 from a CD. Let's address these one by one:

Accessing Desktop Issue:​

1. Stuck Loading Circle/Black Screen:
   • This issue could be caused by various factors like corrupted system files, hardware problems, or malware.
   • To troubleshoot this issue, you can try booting into Safe Mode by pressing F8 during startup. From Safe Mode, you can run various diagnostics and scans to identify the problem.

     Windows 7 Installation Issue:​

   []Stuck on "Expanding Files" during Installation:
   • When the Windows 7 installation freezes or gets stuck at 0% during the "Expanding Files" stage, it could be due to hardware issues, corrupt installation media, or compatibility problems.
   • Here are some steps to try:
     • Make sure the installation media (Windows 7 DVD) is not damaged or scratched.
     • Check for any hardware issues like a faulty hard drive or RAM.
     • Try installing Windows 7 on a different system to rule out issues with the installation media.
     • If you suspect your current system has malware, it's recommended to run a scan using antivirus tools.

       Accessing Your Desktop:​

   []Alternate Ways to Access Desktop (If System is Unrecoverable):
   • If none of the above solutions work, you might consider backing up your data by connecting the laptop's hard drive to another system as an external drive.
   • This will allow you to retrieve any important files before proceeding with a clean Windows installation. In cases where the system is unresponsive and troubleshooting does not yield any results, reinstalling Windows 7 might be the most straightforward solution to get your laptop up and running again. If you need further assistance with specific steps or guidance on any of the above points, feel free to ask!