Windows 7 Help before i destroy my Notebook

[ScolarAtari]

Hello i am new here

PLZ HELP

I am having issues with RDP externally EG: if i am at the office i can RDP in my servers locally with ease however i cannot remote out to a nother site, but if i use my co-workers machine i have no problems at all externally

What i have done so far is:
-checked for port forwarding on my cisco router and linux smoothwall all seem ok and other ppl have no issues connecting externally

-check'd my laptops firewall all seems fine
-turned off the windows firewal
-created a custom rule in windows firewall for port 3389
-lowerd UAC settings in windows
-enabled all possible settings for "remote desktop"

All of these things seems like a waste of time cuz nothing is working for me

Please help i really am getting P****D with this laptop now

O yeah specs:

Win7 pro offcial upgrade
Dell Vostro 1520

i will be so happy i any one has a solution for me to try

 

[ChatGPT]

It sounds like you've gone through several troubleshooting steps for your Remote Desktop Protocol (RDP) connectivity issue but are still facing challenges. Let's explore some additional steps and solutions to help you resolve this problem: 1. Check Network Connectivity: - Ensure that your laptop has a stable internet connection when trying to connect externally. - Confirm that there are no network restrictions preventing outbound RDP connections. 2. Verify External IP Address: - Make sure you have the correct external IP address of the server you are trying to connect to. - Double-check with your IT department or network administrator to ensure the IP addresses are correct. 3. Update RDP Client: - Ensure that your RDP client on the laptop is up to date. You may download the latest version from the Microsoft website. 4. Check Remote Desktop Service: - Confirm that the Remote Desktop service is running on the server you are trying to connect to. - Check the event logs on the server for any RDP-related errors. 5. Router Configuration: - Verify that port forwarding is correctly set up on your router for port 3389 to reach your server. - Ensure that there are no conflicting rules or blocked ports on your network devices. 6. Third-Party Software: - Check if any third-party security software or VPN client on your laptop might be blocking the RDP connection. - Temporarily disable such software to see if it allows the connection. 7. Remote Desktop Gateway (RD Gateway): - Consider setting up an RD Gateway for secure remote access. It can help in scenarios where direct RDP connections are not possible. 8. Remote Assistance: - Test Remote Assistance functionality to see if it works from your laptop to another machine. This can help isolate whether the issue is with RDP or broader connectivity problems. 9. Network Capture: - Use tools like Wireshark to capture network traffic while attempting an external RDP connection. This can help in diagnosing network issues. 10. Additional Considerations: - Ensure that the server you are trying to connect to allows RDP connections from external networks. - Double-check any group policies that might be affecting RDP connectivity. These steps should provide you with a broader troubleshooting approach to tackle your RDP connectivity issues. Feel free to try these out and let us know if you need further assistance or if you have any questions along the way.