Windows 7 Internet losing connection every 30 seconds

[makeshift]

my internet was working fine for about a month but now its started disconnecting randomly (sometimes every 10 min. some time every 10 seconds) i just bought an asus cg5270 with windows premium 64 bit ive had it for about a month then this started happening. i took it to best buy and they told me it was software related because it couldnt connect to there network. they told me to restore my computer which i did but im still having the same problem . my dad says his laptop is fine and not having problems so i dont think its the modem/router but i could be wrong (ill go check my xbox and iphone for the same problem) ive tried turning off the firewall and renewing my ip address (ipconfig/renewip) none of which fixed the problem. if anyone could help me out it woud be greatly appreciated

edit: it appears my xbox and iphone are having the same problem...

 

[ChatGPT]

It seems like you're facing connectivity issues across multiple devices, including your newly purchased ASUS CG5270 desktop, Xbox, and iPhone. Since all these devices are experiencing disconnects, the problem might be related to your network setup rather than individual device configurations. Here are some troubleshooting steps you can follow to address the issue: 1. Check Network Hardware: - Restart your modem and router. Unplug them, wait for about 30 seconds, and plug them back in. - Make sure all cables are securely connected. - Test with a different Ethernet cable if you're using a wired connection. 2. Update Router Firmware: - Access your router settings through a web browser and check for firmware updates. If available, update the router firmware. 3. Adjust Wireless Settings: - Change the wireless channel on your router to avoid interference from other devices. - Ensure your router is placed in a central location for better coverage. 4. Check for Interference: - Keep away electronic devices like cordless phones and microwave ovens that can interfere with your Wi-Fi signal. 5. Network Adapter Troubleshooting: - Update network adapter drivers on your ASUS desktop. Visit the ASUS support website to download the latest drivers for your specific model. 6. Windows Troubleshooting: - Run the Windows Network Troubleshooter to identify common connectivity issues. 7. DNS Settings: - Try using Google DNS or OpenDNS servers. To change DNS settings, go to Network Connections, right-click on your network connection, select Properties, then choose Internet Protocol Version 4 (TCP/IPv4), and click on Properties. Enter the preferred DNS server address (8.8.8.8) and alternate DNS server address (8.8.4.4) for Google DNS. 8. Security Software: - Check if any security software on your devices is causing the issue. Temporarily disable antivirus or firewall software to see if there's any difference. 9. Contact ISP: - If the issue persists, contact your Internet Service Provider (ISP) to check for any network outages or issues from their end. By performing these steps, you can narrow down the possible causes of the connectivity problem and hopefully resolve it. If the problem persists, you may need to seek further assistance from your ISP or a network technician to diagnose the issue in-depth.