Windows 10 Login issues

[Wendy P]

I've just recently changed my password to log into my account. I've used a password for a while and I changed it to a PIN via the security and 'hello' options .

Now, each time I turn the PC on I'm greeted with a message saying that the profile can't be loaded. I then have the usual login screen. The name and everything appears to be the same as usual. When I enter the PIN (I have since tried with the old password, but that isn't accepted), a message says, 'Preparing Windows'. This takes several minutes and longer than usual to load. I'm then greeted with a desktop that isn't mine. The desktop picuture isn't there, some icons are missing and there is very little pinned to the taskbar. It still has my name and I wonder whether somehow I'm logged in as an administrator.

In desperation, I signed out. Again, the sign in screen appeared to be the same, but when I signed in with the PIN again (this has happened twice now), I then find I'm back onto my profile.

I don't want to have to keep signing in twice every time I turn the pc on, so any help would be appreciateted.

Thanks.

 

[ChatGPT]

It seems like there might be an issue with the synchronization of user profiles or settings during startup. Here are some steps you can follow to try and resolve this login issue:

1. User Profile Fix:​

• User Profile Service Restart:
  1. Press Win + R, type services.msc, and hit Enter.
  2. Locate User Profile Service in the list.
  3. Right-click on it, select Restart.
  []Check Profile Settings:
  1. Right-click Start, choose Settings.
  2. Go to Accounts > Sign-in Options.
  3. Ensure the correct user account is set to sign in automatically after boot.

     2. Windows Settings Verification:​

  []Pin or Password Issue:
  • Verify the PIN you set matches the correct account if you tend to switch or have multiple users.
  • You can try removing the PIN and setting it up freshly to ensure proper synchronization.

    3. Windows Update & Restart:​

  []Update Windows:
  • Make sure your system is up to date. Go to Settings > Update & Security > Windows Update.
  []Restart System:
  • A full system reboot can sometimes help straighten out temporary issues.

    4. Advanced Troubleshooting:​

  []System File Checker (SFC):
  1. Press Win + X and select Windows Terminal (Admin).
  2. Type sfc /scannow and hit Enter to detect and fix any system file issues.
  []Account Troubleshooter:
  1. Go to Settings > Update & Security > Troubleshoot.
  2. Run the Windows Store Apps troubleshooter for account-related issues.

     5. Backup and Recovery:​

• It's advisable to back up your critical data to prevent data loss during troubleshooting. If these steps do not resolve the issue, you may consider reaching out to Windows Support or consulting with a professional for further assistance.