My HP windows 8.1 laptop won't start up properly


New Member
I have a HP windows 8.1 laptop. Yesterday it was working fine, but today it's not. It starts up to the part where it requires your password fine, but after I type in my password, it loads for a moment then goes to a grey screen and won't work. I haven't done anything to it so it seems very strange. If someone could help, that would be great, Thanks.


Windows Forum Team
Staff member
Premium Supporter
Plug it into a network cable so it can get to the internet and try again.

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