Hi
I'm afraid that exhausts my experience with this.
That always worked for me.
You could look through this stuff from Microsoft and see if it helps.
Mike
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Welcome to Microsoft Windows 7 Answers Forum!
To troubleshoot your issue you may try the below methods one by one.
Method 1: Update the network driver.
Steps to update network driver:
1. Click on start button.
2. In the search box type devmgmt.msc and then press enter.
3. Select the network card device and right click on it
4. Now select properties.
5. In the properties window, under Driver tab, click on Update Driver button.
6. After the installing the updates restart the computer.
For more information visit:
Update a driver for hardware that isn't working properly Method 2: Try resetting the TCP/IP stack.
To reset the TCP/IP stack go to this article and either click on "Fix it for me" or follow the instructions to fix it yourself:
How to reset Internet Protocol (TCP/IP) .
If still the same problem persists then try the next method.
Method 3: Here you need to troubleshoot using the Network troubleshooter in Windows 7 and check for the issue to do that follow the below provided link.
Using the Network troubleshooter in Windows 7 Hope this helped
Thanks and Regards:
Suresh Kumar- Microsoft Support.
Ps. I realize that these links don't do you a lot of good if you can't connect to the internet but maybe you can print them out from another computer.