Windows 10 PC resets itself whilst playing game, then updates

[jakeb]

ive never had this problem before can somebody please put my mind at rest to why this has occurred?
i have a fear of playing that game now lol

many thanks guy

 

[jakeb]

Completed the 1 hour stability test whilst watching speed-fan, the highest temperature my CPU went to was 59 degrees

 

[jakeb]

is this a good idea or a bad idea to disable this ?

 

[kemical]

Don't disable that as it's your dump file creation. In fact change the settings so they look like this:
Look across the top of the system properties box for 'Advanced' and click that.
Look for 'Startup and Recovery' near the bottom and click 'settings'.
Near the bottom you'll see a drop down menu under the heading 'write debugging information'.
In the drop down menu choose ' small memory dump (256KB)'
Under 'small dump directory' make sure it says %SystemRoot%\Minidump.
Click ok and your good to go.

Your temperatures sound good.

Now please go back to the original post and follow the instructions on using memtest86. Your best testing the RAM overnight unless you see an error straight away.

 

[jakeb]

hello again Kemical may i ask what that does when proceeding with that small memory dump ?

 

[kemical]

They are just easier to use than full memory dumps as they are so small plus all the relative information needed is contained within.

One would only need to see a full memory dump in certain situations, like if you were a developer or some such.

 

[jakeb]

what will that do to my computer, make things easier for it ?

 

[kemical]

No, it will just make life easier for you and us when dealing with the file. Instead of a 16GB file (or whatever your ram size is) your dealing with 256kb which is far easier to upload ect...

 

[jakeb]

Here’s my bag. turn off your pc open the case take the ram out and blow on the stick then the slot then put them back in. Push on them firmly to make sure they’re deffo in the slot If no change uninstall mygraphics drivers. Restart then install them again ill try this next

 

[kemical]

Here’s my bag. turn off your pc open the case take the ram out and blow on the stick then the slot then put them back in. Push on them firmly to make sure they’re deffo in the slot If no change uninstall mygraphics drivers. Restart then install them again ill try this next

Well re-seating the RAM 'may' help but your better off testing it as we have already stated. I know you don't have any CD's so why not try the windows memory test at least?
How to Test Your Computer’s RAM for Problems

 

[jakeb]

mdsch tests i am going to run then if that determines that one or more of my sticks are faulty then im going to take 1 stick out test that ect see if pc resets, and then do the same with the other to find the faulty stick

 

[jakeb]

ok so ive completed that scan and im now trying to find the results ive been told to navigate to Windows Logs > System. Click “Find” in the right pane.
But i cant find the 'Find' in order to search for me results in event viewer, the tabs not there showing up in order to locate the results of the test

 

[kemical]

ok so ive completed that scan

which scan exactly?

 

[jakeb]

Mdsch.exe scan diagnostics

 

[kemical]

Mdsch.exe scan diagnostics

To check the logs of the Memory app open up “Event Viewer” by navigating to Control panel, Administrative Tools and open Event Viewer.

Navigate to “Windows Logs” and then select “System.”

Now on the right pane, select “Memory Diagnostics Results” to see the test results.

To be honest though you'd already know if there was an issue but do check just to make sure.

mdsch tests i am going to run then if that determines that one or more of my sticks are faulty then im going to take 1 stick out test that ect see if pc resets, and then do the same with the other to find the faulty stick

Sounds like a good plan. Please make sure you test all sticks.

 

[kemical]

Hi Jakeb,
just to add that running memtest86 at some point may help too.

This guide will show you how to use it with a usb stick:
How to Test PC RAM with MemTest86

 

[jakeb]

i cant see my memory diagnostics results, there is no tab to look nor saerch for it. im going to do the
Mdsch.exe scan diagnostics scan again i think

 

[kemical]

I'll just check that I'm correct in accessing the log. This should help:
How to Test Your Computer’s RAM for Problems

 

[jakeb]

yeah i followed that mate, all the way up to the 'find" section of the diagnostics that were tested, but i couldnt find my results, mabey try the tests again ?

 

[kemical]

Why not? Go for it Jakeb..

 

[jakeb]