Windows 10 PC resets itself whilst playing game, then updates

jakeb · Dec 13, 2017

ive never had this problem before can somebody please put my mind at rest to why this has occurred?
i have a fear of playing that game now lol

many thanks guy

nmsuk · Jan 6, 2018

Not that was cpu only, furmark stresses the GPU....

jakeb · Jan 10, 2018

will make a system restore point beforehand in case anything goes wrong

kemical · Jan 10, 2018

Hope all goes well Jakeb.

jakeb · Jan 12, 2018

jakeb · Jan 12, 2018

Repair or modify?

jakeb · Jan 12, 2018

i dont use Ethernet tho anyways so i dont need it,.? but ive installed the sound and amd ones

kemical · Jan 12, 2018

jakeb said:
i dont use Ethernet tho anyways so i dont need it,.?

Your better off with installed as it may effect other parts of the network. If anything just click repair but it sounds like it's already installed if it's saying that.

jakeb · Jan 12, 2018

and how about the message that i got when i rebooted after installing the audio driver saying that it needs to be 64 bit dude

kemical · Jan 12, 2018

jakeb said:
and how about the message that i got when i rebooted after installing the audio driver saying that it needs to be 64 bit dude

Try uninstalling the driver first.

jakeb · Jan 12, 2018

thanks you so i dont really need that driver nor the Ethernet then if im gettin this right?

kemical · Jan 12, 2018

Well were trying to update them but if you'd rather leave it then no worries. Is the system running any better?

jakeb · Jan 12, 2018

Had a reset this morning afternoon 20 mins on the pc then it’s fine after that

kemical · Jan 12, 2018

Have you had a restart since installing the new drivers?

jakeb · Jan 12, 2018

Yes I did a restart on audio one and restart amd it will probably be be fine till the morning when I switch the machine back on. Didn’t need the ethernet drivers as I don’t use

kemical · Jan 12, 2018

Sounds like it's still got issues to me.

nmsuk · Jan 12, 2018

Jakeb may I suggest if you don't use the ethernet controller that you disable it in the bios. If enabled not installing the drivers for it is very problematic and can lead to issues.

jakeb · Jan 13, 2018

booted pc after installing those drivers you asked of kemical, still restarted on its own

kemical · Jan 13, 2018

jakeb said:
booted pc after installing those drivers you asked of kemical, still restarted on its own

Can you download and run this app. We often use it to get information for blue screens but it collects data on many things and might be handy in providing a clue as to what is going on.
View attachment W7F Diagnostic Tool.zip

To run it, unpack it from the zip file and then right click it and run as administrator. If need be, zip up the results and post, thank you.

jakeb · Jan 13, 2018

more troubles now guys
trying to disable my virus protection because i got these messages

edit: fix it now

jakeb · Jan 13, 2018

zip file of w7f

kemical · Jan 13, 2018

I can see you have this installed:

ATK0110 ACPI UTILITY. This is an Asus utility and can cause blue screens and restarts please remove from your apps and features section.

Have a look at this support page and see if you can do a 'clean boot' as it will tell you whether it's software or windows which is the issue:
https://support.microsoft.com/en-gb/help/929135how-to-perform-a-clean-boot-in-windows

Windows 10 PC resets itself whilst playing game, then updates

Active Member

Active Member

Essential Member

Active Member

Active Member

Active Member

Essential Member

Active Member

Essential Member

Active Member

Essential Member

Active Member

Essential Member

Active Member

Essential Member

Essential Member

Active Member

Essential Member

Active Member

Active Member

Attachments

Essential Member

Similar threads

Privacy & Transparency

Privacy & Transparency