Windows 10 Struggling to Reset My PC: Encountering Errors and Considering Downgrading to Windows 7

bochane

Excellent Member

Joined

Oct 18, 2012

Messages

1,392

• Mar 7, 2016

• #2

Vexus337 said:

All I want to do is reset my pc to factory.
So I got to Settings->Update/Security->Recovery->Reset This PC. NOPE
"There was a problem resetting your PC"
"No changes were made"
Ok so Ill just downgrade back to windows 7. NOPE
Been a month so windows says <unacceptable bad language removed>
I no longer have my windows disk so it looks like I have to buy windows again.

Click to expand...

Hm, sorry to hear that.

First, we are not MS, just a forum of nice people helping each other.

You don't need to buy W10 again, you can download it (see the link under Resources at the top of this forum). Your license is still valid and will be loaded automaticly.

Do you know what made your Windows unusable, was it a Virus, crashes, something else?
Please call back

 

Last edited by a moderator: Mar 7, 2016

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MikeHawthorne

Essential Member

Microsoft Community Contributor

Joined

May 25, 2009

Messages

6,652

• Mar 7, 2016

• #3

Hi

You can get the install tool here.

Link Removed

Select the option "Using media creation tool".
Then, select, Perform clean installation using a USB or DVD.

Follow the instructions.

When you have it up and running create a System Image File using something like EaseUS Todo backup and recovery so you won't have to go through this again.


Mike

 

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Solution

strollin

Honorable Member

Joined

Jul 21, 2013

Messages

285

• Mar 7, 2016

• #4

I think the OP wants to go back to Win 7 so links to be able to re-install Win 10 won't help.

Too bad users don't heed the warnings given to ensure that they back their system up prior to starting the upgrade.

If the OP has a valid Win 7 product key, Win 7 install disks can be downloaded from here: Link Removed

 

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J

Joe S

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Joined

Jan 12, 2009

Messages

3,793

• Mar 7, 2016

• #5

Does this work with OEM installs?
Joe

 

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MikeHawthorne

Essential Member

Microsoft Community Contributor

Joined

May 25, 2009

Messages

6,652

• Mar 8, 2016

• #6

Hi

I thought he said that he tried to Reset, Windows 10 as his first choice, then when he couldn't do that, opted to go back to Windows 7.

You've given him the option to go back to Windows 7 so he should be all set one way or the other.

Personally my opinion is that he should try to clean install Windows 10, before reinstalling Windows 7 and be up to date.
We're going to be stuck with W10 for a long time t come. whether we want to or not . LOL

I tell people to make a system image at least 6 times a week.
If people would just get the message before they have to go through a hassle like this.

Mike

 

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