"System Restore Is In Progress" Loop - Please help!!

#1
Hi all,

I was using my Dell desktop earlier when all of a sudden it cut out. I re-booted it and it has gone to a 'System Restore is In Progress' page. Once the system progress has completed it says my computer should automatically shut down, which it has. It then says that I will be promoted to create a new user account, and that I need to accept the end user license agreement blah blah blah.

Only this is not the case. It comes up with a little "completition" message, and then my PC shuts down. But when I turn it on, it goes to the System Restore page again, and does it all again.

I bought this PC of a company off eBay and its been running fine for months, when I bought it they said that Microsoft have stopped distributing installation disks so the installation & system restore process is all on the PC.

Can anyone help me resolve this issue please? I have tried in Safe Mode and no luck.

This is what it looks like: http://oi57.tinypic.com/243fd3s.jpg
 


Last edited:

kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#2
Try booting into the same place as you go when you enable safe mode but choose 'last good known config' instead.
 


#3
Try booting into the same place as you go when you enable safe mode but choose 'last good known config' instead.
I did that and it's gone back to the system restore again :(
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#4
#5
Your only option really is to obtain a copy of windows and then boot from it. When you get to the install page run the repair option. This page should allow you to download and burn a disk:
http://helpdeskgeek.com/windows-7/lost-windows-7-install-disc-create-a-new-one-from-scratch/
Okay, thank you for the advice. I don't know what has happened so I'll give this ago :).
 


Saltgrass

Excellent Member
Microsoft Community Contributor
#6
Since the process would appear to be an OEM utility, are there any more boot key options you could use to get into the Dell Repair area?

I supposed what ever caused it to think it need a Factory Reset might be involved in the problem.... How old is the system?
 


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